TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
E Br from
TurboTax is the way to go!
Awesome service, easy to use, simple and quick. I'd recommend it to anyone!
Date published: 2023-04-18
Rated 5 out of 5 by
Gblo from
TurboTax is great
Super easy and thorough. Did my taxes in minutes!!!
Date published: 2023-04-18
Rated 5 out of 5 by
CntryWife from
I'm glad I upgraded
I needed assistance with one section and got a wonderful Lady named Robin who walked me through the issue and made it very easy and a pleasant experience. Thank you
Date published: 2023-04-18
Rated 4 out of 5 by
TurboSylvia from
New program is quicker
I only use TurboTax over the years. The overall look of it is beautiful and legible. The language is more understandable. The search is SO much more helpful and relevant than EVER, but I would like to see the categories come back on the margin for times I return and want to jump back to a line item that I didn't leave-off. Importing the CSV file took several attempts and a long time, so it's good that there is an option to enter the information, and to browse documents. I love that there is "emergency" and fast live help. Thank you for not leaving us hanging! Christopher called with a smile, was patient and chatty while using my friends' computer, gave me options on how to file "other" income, and also helped with an additional question. I feel that the website has way fewer errors this year (2022 Tax Year) although I had to keep answering the same review questions. Turbotax is reliable, and I can login from anywhere to utilize this great product, and the system communicates when transactions are complete. Grateful for the discount, and for the integrity of keeping record of the credits. Bless you, Intuit!
Date published: 2023-04-18
Rated 5 out of 5 by
Shiffles from
Great!
This is so helpful and mind-easing. I am so thankful for this help!
Date published: 2023-04-18
Rated 1 out of 5 by
Awebb43 from
Costly
Since when does it cost almost 200$ for a simple return? This is ridiculous.
Date published: 2023-04-18
Rated 4 out of 5 by
Damare from
Fonseca return
Everything went smoothly except TurboTax would not come up on my computer. Had to file everything on my IPhone. Had to basically sign back in when answering phone or texts.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Quick and easy!
Very quick, efficient and easy. Cuts out a lot of the unnecessary, time-consuming details that, ultimately, don't impact your tax return at all. Highly recommend!
Date published: 2023-04-18
Rated 3 out of 5 by
cannifam from
Advertised functionality not available
I purchased Home & Business specifically to be able to attach a PDF of a form the online software didn't support. After hours on the phone with support, it was clear the functionality was not present. This caused hundreds of dollars of credit to be excluded from my return
Date published: 2023-04-18
Rated 4 out of 5 by
DarWy from
Much more convenient
The changes made a couple of years ago to TurboTax made it vastly more easy to use. It has made reduced my stress level surrounding investment accounts.. My only caveat is: be careful when choosing to have your fees deducted from your refund. There is a $39 fee associated with that service that you can avoid by using your credit card.
All TurboTax® Offerings Reviews - Page 723
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
E Br from
TurboTax is the way to go!
Awesome service, easy to use, simple and quick. I'd recommend it to anyone!
Date published: 2023-04-18
Rated 5 out of 5 by
Gblo from
TurboTax is great
Super easy and thorough. Did my taxes in minutes!!!
Date published: 2023-04-18
Rated 5 out of 5 by
CntryWife from
I'm glad I upgraded
I needed assistance with one section and got a wonderful Lady named Robin who walked me through the issue and made it very easy and a pleasant experience. Thank you
Date published: 2023-04-18
Rated 4 out of 5 by
TurboSylvia from
New program is quicker
I only use TurboTax over the years. The overall look of it is beautiful and legible. The language is more understandable. The search is SO much more helpful and relevant than EVER, but I would like to see the categories come back on the margin for times I return and want to jump back to a line item that I didn't leave-off. Importing the CSV file took several attempts and a long time, so it's good that there is an option to enter the information, and to browse documents. I love that there is "emergency" and fast live help. Thank you for not leaving us hanging! Christopher called with a smile, was patient and chatty while using my friends' computer, gave me options on how to file "other" income, and also helped with an additional question. I feel that the website has way fewer errors this year (2022 Tax Year) although I had to keep answering the same review questions. Turbotax is reliable, and I can login from anywhere to utilize this great product, and the system communicates when transactions are complete. Grateful for the discount, and for the integrity of keeping record of the credits. Bless you, Intuit!
Date published: 2023-04-18
Rated 5 out of 5 by
Shiffles from
Great!
This is so helpful and mind-easing. I am so thankful for this help!
Date published: 2023-04-18
Rated 1 out of 5 by
Awebb43 from
Costly
Since when does it cost almost 200$ for a simple return? This is ridiculous.
Date published: 2023-04-18
Rated 4 out of 5 by
Damare from
Fonseca return
Everything went smoothly except TurboTax would not come up on my computer. Had to file everything on my IPhone. Had to basically sign back in when answering phone or texts.
Date published: 2023-04-18
Rated 5 out of 5 by
null from
Quick and easy!
Very quick, efficient and easy. Cuts out a lot of the unnecessary, time-consuming details that, ultimately, don't impact your tax return at all. Highly recommend!
Date published: 2023-04-18
Rated 3 out of 5 by
cannifam from
Advertised functionality not available
I purchased Home & Business specifically to be able to attach a PDF of a form the online software didn't support. After hours on the phone with support, it was clear the functionality was not present. This caused hundreds of dollars of credit to be excluded from my return
Date published: 2023-04-18
Rated 4 out of 5 by
DarWy from
Much more convenient
The changes made a couple of years ago to TurboTax made it vastly more easy to use. It has made reduced my stress level surrounding investment accounts.. My only caveat is: be careful when choosing to have your fees deducted from your refund. There is a $39 fee associated with that service that you can avoid by using your credit card.
All TurboTax® Offerings Reviews - Page 723
Date published: 2023-04-18