TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
greatgreat great great from
great
great great great great great great great great great great great great great great great great great great
Date published: 2023-04-19
Rated 4 out of 5 by
Mom at the lake from
Used this for years
Ease of use, simple language, too costly for the amount of income being serviced. Should be a reduced fee for people with my lower income bracket.
Date published: 2023-04-19
Rated 1 out of 5 by
vermouth from
Turbotax is failing
For the second year in a row I have had to verify CC info online in order to e-file state return. Last year I had to have my CC company remove a double charge. Extremely annoying. Also, many unforced errors in the walkthrough process year-to-year, and too little ability for TT to auto-fill fields from year to year. After more than ten years using this product, this is unacceptable.
Date published: 2023-04-19
Rated 5 out of 5 by
KatieDB123 from
Quick and Easy
Turbo Tax is very user friendly and gets the job done quickly.
Date published: 2023-04-18
Rated 5 out of 5 by
Kief Sully from
Simplified and easier as always.
Had trouble with removing some information that was entered previously. All in all easy to input the information and submit it.
Date published: 2023-04-18
Rated 5 out of 5 by
kathey2134 from
Great
great awesome. everything was fine and i am satisfied
Date published: 2023-04-18
Rated 1 out of 5 by
TurboScam2023 from
Complete Scam
Add charges egregious charges. As a college student, I paid almost $200 for just filing my taxes.
Date published: 2023-04-18
Rated 1 out of 5 by
gshhwjwj from
Horrible
Cost me 250$ just to do my taxes with all the benefits and couldn't get answers to questions I wanted answered without having to pay an extra 120$. I am definitely not doing my taxes here anymore. Was great a couple of years ago but if horrible now.
Date published: 2023-04-18
Rated 5 out of 5 by
Matt89504 from
simple and done
Simple and done. I had 7 w2's and it took no time at all.
Date published: 2023-04-18
Rated 2 out of 5 by
AaronTran28 from
Turbo Tax is a STRUGGLE
As a freelancer this platform is extremely hard to navigate. It says it took me 9 hours to finish my taxes but in reality it took much longer than that... Paid for the premium service and still didn't receive any help on my taxes this year. I feel like there was a lot more I could do but I didn't want to spend any longer then I did on this. The website kept freezing on me so many times when I was inputing my deductions I lost my filing every time the website would time out multiple times. I just wish there was a easier way to do taxes and more guidance when you are not a W2 employee.
All TurboTax® Offerings Reviews - Page 711
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
greatgreat great great from
great
great great great great great great great great great great great great great great great great great great
Date published: 2023-04-19
Rated 4 out of 5 by
Mom at the lake from
Used this for years
Ease of use, simple language, too costly for the amount of income being serviced. Should be a reduced fee for people with my lower income bracket.
Date published: 2023-04-19
Rated 1 out of 5 by
vermouth from
Turbotax is failing
For the second year in a row I have had to verify CC info online in order to e-file state return. Last year I had to have my CC company remove a double charge. Extremely annoying. Also, many unforced errors in the walkthrough process year-to-year, and too little ability for TT to auto-fill fields from year to year. After more than ten years using this product, this is unacceptable.
Date published: 2023-04-19
Rated 5 out of 5 by
KatieDB123 from
Quick and Easy
Turbo Tax is very user friendly and gets the job done quickly.
Date published: 2023-04-18
Rated 5 out of 5 by
Kief Sully from
Simplified and easier as always.
Had trouble with removing some information that was entered previously. All in all easy to input the information and submit it.
Date published: 2023-04-18
Rated 5 out of 5 by
kathey2134 from
Great
great awesome. everything was fine and i am satisfied
Date published: 2023-04-18
Rated 1 out of 5 by
TurboScam2023 from
Complete Scam
Add charges egregious charges. As a college student, I paid almost $200 for just filing my taxes.
Date published: 2023-04-18
Rated 1 out of 5 by
gshhwjwj from
Horrible
Cost me 250$ just to do my taxes with all the benefits and couldn't get answers to questions I wanted answered without having to pay an extra 120$. I am definitely not doing my taxes here anymore. Was great a couple of years ago but if horrible now.
Date published: 2023-04-18
Rated 5 out of 5 by
Matt89504 from
simple and done
Simple and done. I had 7 w2's and it took no time at all.
Date published: 2023-04-18
Rated 2 out of 5 by
AaronTran28 from
Turbo Tax is a STRUGGLE
As a freelancer this platform is extremely hard to navigate. It says it took me 9 hours to finish my taxes but in reality it took much longer than that... Paid for the premium service and still didn't receive any help on my taxes this year. I feel like there was a lot more I could do but I didn't want to spend any longer then I did on this. The website kept freezing on me so many times when I was inputing my deductions I lost my filing every time the website would time out multiple times. I just wish there was a easier way to do taxes and more guidance when you are not a W2 employee.
All TurboTax® Offerings Reviews - Page 711
Date published: 2023-04-18