TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from great great great great great great great great great great great great great great great great great great great
Date published: 2023-04-19
Rated 4 out of 5 by from Used this for years Ease of use, simple language, too costly for the amount of income being serviced. Should be a reduced fee for people with my lower income bracket.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbotax is failing For the second year in a row I have had to verify CC info online in order to e-file state return. Last year I had to have my CC company remove a double charge. Extremely annoying. Also, many unforced errors in the walkthrough process year-to-year, and too little ability for TT to auto-fill fields from year to year. After more than ten years using this product, this is unacceptable.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy Turbo Tax is very user friendly and gets the job done quickly.
Date published: 2023-04-18
Rated 5 out of 5 by from Simplified and easier as always. Had trouble with removing some information that was entered previously. All in all easy to input the information and submit it.
Date published: 2023-04-18
Rated 5 out of 5 by from Great great awesome. everything was fine and i am satisfied
Date published: 2023-04-18
Rated 1 out of 5 by from Complete Scam Add charges egregious charges. As a college student, I paid almost $200 for just filing my taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from Horrible Cost me 250$ just to do my taxes with all the benefits and couldn't get answers to questions I wanted answered without having to pay an extra 120$. I am definitely not doing my taxes here anymore. Was great a couple of years ago but if horrible now.
Date published: 2023-04-18
Rated 5 out of 5 by from simple and done Simple and done. I had 7 w2's and it took no time at all.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax is a STRUGGLE As a freelancer this platform is extremely hard to navigate. It says it took me 9 hours to finish my taxes but in reality it took much longer than that... Paid for the premium service and still didn't receive any help on my taxes this year. I feel like there was a lot more I could do but I didn't want to spend any longer then I did on this. The website kept freezing on me so many times when I was inputing my deductions I lost my filing every time the website would time out multiple times. I just wish there was a easier way to do taxes and more guidance when you are not a W2 employee.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 711
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great great great great great great great great great great great great great great great great great great great
Date published: 2023-04-19
Rated 4 out of 5 by from Used this for years Ease of use, simple language, too costly for the amount of income being serviced. Should be a reduced fee for people with my lower income bracket.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbotax is failing For the second year in a row I have had to verify CC info online in order to e-file state return. Last year I had to have my CC company remove a double charge. Extremely annoying. Also, many unforced errors in the walkthrough process year-to-year, and too little ability for TT to auto-fill fields from year to year. After more than ten years using this product, this is unacceptable.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Easy Turbo Tax is very user friendly and gets the job done quickly.
Date published: 2023-04-18
Rated 5 out of 5 by from Simplified and easier as always. Had trouble with removing some information that was entered previously. All in all easy to input the information and submit it.
Date published: 2023-04-18
Rated 5 out of 5 by from Great great awesome. everything was fine and i am satisfied
Date published: 2023-04-18
Rated 1 out of 5 by from Complete Scam Add charges egregious charges. As a college student, I paid almost $200 for just filing my taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from Horrible Cost me 250$ just to do my taxes with all the benefits and couldn't get answers to questions I wanted answered without having to pay an extra 120$. I am definitely not doing my taxes here anymore. Was great a couple of years ago but if horrible now.
Date published: 2023-04-18
Rated 5 out of 5 by from simple and done Simple and done. I had 7 w2's and it took no time at all.
Date published: 2023-04-18
Rated 2 out of 5 by from Turbo Tax is a STRUGGLE As a freelancer this platform is extremely hard to navigate. It says it took me 9 hours to finish my taxes but in reality it took much longer than that... Paid for the premium service and still didn't receive any help on my taxes this year. I feel like there was a lot more I could do but I didn't want to spend any longer then I did on this. The website kept freezing on me so many times when I was inputing my deductions I lost my filing every time the website would time out multiple times. I just wish there was a easier way to do taxes and more guidance when you are not a W2 employee.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 711