TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from good experience easy to use and understand!!!! try it!!!!!!!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Experience was not as great as past experience I got confused a couple of times. Tried to chat. Noone came to chatroom. Tried to call. Response was that I should hang up and call back later. I did not want to pay extra to answer the questions that I had. I thought filing federal was free. It has been free in the past. But I had to pay for both federal and state. Whatever the reason or explanation for these difficulties, the bottom line is I didn't experienced these problems in previous years.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Efficient I completed on my own but the tolls provided was very helpful . This made it very easy to complete. I recommend TurboTax to everyone.
Date published: 2023-04-19
Rated 2 out of 5 by from It works...but price HUGE price increase Ive used the bare minimum turbo tax product for the last 7 years. I didn't/don't use any assistance. I've historically paid around $50 for this product. It increased to $126 (including taxes). FYI - That price hike is WAY BEYOND inflation.
Date published: 2023-04-19
Rated 5 out of 5 by from Love this service - very easy to complete So easy to use - and guided all the way through. Love it
Date published: 2023-04-19
Rated 5 out of 5 by from Bob's Reveiw excellent, very easy, intuitive, would like to see a itemized vs. standard deduction spreadsheet
Date published: 2023-04-19
Rated 4 out of 5 by from its awesome it was good, n definitely would be using it again thank you.
Date published: 2023-04-19
Rated 1 out of 5 by from Overcharged You overcharged me took 2 minutes with income of 7000 was 119
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax was AMAZING and EASY!! I have never filed taxes on my own before and Turbo Tax's website made it SUPER EASY!! I definitely recommend this to any and everyone! This is how I will do my taxes every year.
Date published: 2023-04-19
Rated 4 out of 5 by from I Love Turbotax, but you can get stuck at times. I did not engage with an expert, but I was able to complete it myself. There are many aspects of turbotax that I love.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 708
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good experience easy to use and understand!!!! try it!!!!!!!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Experience was not as great as past experience I got confused a couple of times. Tried to chat. Noone came to chatroom. Tried to call. Response was that I should hang up and call back later. I did not want to pay extra to answer the questions that I had. I thought filing federal was free. It has been free in the past. But I had to pay for both federal and state. Whatever the reason or explanation for these difficulties, the bottom line is I didn't experienced these problems in previous years.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Efficient I completed on my own but the tolls provided was very helpful . This made it very easy to complete. I recommend TurboTax to everyone.
Date published: 2023-04-19
Rated 2 out of 5 by from It works...but price HUGE price increase Ive used the bare minimum turbo tax product for the last 7 years. I didn't/don't use any assistance. I've historically paid around $50 for this product. It increased to $126 (including taxes). FYI - That price hike is WAY BEYOND inflation.
Date published: 2023-04-19
Rated 5 out of 5 by from Love this service - very easy to complete So easy to use - and guided all the way through. Love it
Date published: 2023-04-19
Rated 5 out of 5 by from Bob's Reveiw excellent, very easy, intuitive, would like to see a itemized vs. standard deduction spreadsheet
Date published: 2023-04-19
Rated 4 out of 5 by from its awesome it was good, n definitely would be using it again thank you.
Date published: 2023-04-19
Rated 1 out of 5 by from Overcharged You overcharged me took 2 minutes with income of 7000 was 119
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax was AMAZING and EASY!! I have never filed taxes on my own before and Turbo Tax's website made it SUPER EASY!! I definitely recommend this to any and everyone! This is how I will do my taxes every year.
Date published: 2023-04-19
Rated 4 out of 5 by from I Love Turbotax, but you can get stuck at times. I did not engage with an expert, but I was able to complete it myself. There are many aspects of turbotax that I love.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 708