TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Easy and efficient It makes it straightforward and logical. Years of satisfaction.
Date published: 2023-04-19
Rated 3 out of 5 by from Good Good product, Easy to use, The program is getting a little expensive.
Date published: 2023-04-19
Rated 4 out of 5 by from NICE PROGRAM THE PROGRAM NEEDS TO BE MORE PRONOUNCED BETWEEN PRINTS. SHOW A DIFFERENCE BTWEEN MAILING AND RECORDS.
Date published: 2023-04-19
Rated 1 out of 5 by from SCAM OF A SITE You're charged for a basic filing of taxes. They pull you in saying free but then make you pay for taxes that are not complex.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax Turbo tax is great yes, however, the fees are getting ridiculous. Pay attention so you do not get surprised by fees you didn't expect. Read EVERYTHING!
Date published: 2023-04-19
Rated 2 out of 5 by from in 15 years of using turbo tax this was the worst. the product makes many mistakes and it takes many iterations to get it right. Its not very productive.as its been through out the 15 years i learned to love and embrace. it appears that you want every user to go with your premium edtion.
Date published: 2023-04-19
Rated 5 out of 5 by from good experience easy to use and understand!!!! try it!!!!!!!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Experience was not as great as past experience I got confused a couple of times. Tried to chat. Noone came to chatroom. Tried to call. Response was that I should hang up and call back later. I did not want to pay extra to answer the questions that I had. I thought filing federal was free. It has been free in the past. But I had to pay for both federal and state. Whatever the reason or explanation for these difficulties, the bottom line is I didn't experienced these problems in previous years.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Efficient I completed on my own but the tolls provided was very helpful . This made it very easy to complete. I recommend TurboTax to everyone.
Date published: 2023-04-19
Rated 2 out of 5 by from It works...but price HUGE price increase Ive used the bare minimum turbo tax product for the last 7 years. I didn't/don't use any assistance. I've historically paid around $50 for this product. It increased to $126 (including taxes). FYI - That price hike is WAY BEYOND inflation.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 703
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and efficient It makes it straightforward and logical. Years of satisfaction.
Date published: 2023-04-19
Rated 3 out of 5 by from Good Good product, Easy to use, The program is getting a little expensive.
Date published: 2023-04-19
Rated 4 out of 5 by from NICE PROGRAM THE PROGRAM NEEDS TO BE MORE PRONOUNCED BETWEEN PRINTS. SHOW A DIFFERENCE BTWEEN MAILING AND RECORDS.
Date published: 2023-04-19
Rated 1 out of 5 by from SCAM OF A SITE You're charged for a basic filing of taxes. They pull you in saying free but then make you pay for taxes that are not complex.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax Turbo tax is great yes, however, the fees are getting ridiculous. Pay attention so you do not get surprised by fees you didn't expect. Read EVERYTHING!
Date published: 2023-04-19
Rated 2 out of 5 by from in 15 years of using turbo tax this was the worst. the product makes many mistakes and it takes many iterations to get it right. Its not very productive.as its been through out the 15 years i learned to love and embrace. it appears that you want every user to go with your premium edtion.
Date published: 2023-04-19
Rated 5 out of 5 by from good experience easy to use and understand!!!! try it!!!!!!!!!!!!!
Date published: 2023-04-19
Rated 3 out of 5 by from Experience was not as great as past experience I got confused a couple of times. Tried to chat. Noone came to chatroom. Tried to call. Response was that I should hang up and call back later. I did not want to pay extra to answer the questions that I had. I thought filing federal was free. It has been free in the past. But I had to pay for both federal and state. Whatever the reason or explanation for these difficulties, the bottom line is I didn't experienced these problems in previous years.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and Efficient I completed on my own but the tolls provided was very helpful . This made it very easy to complete. I recommend TurboTax to everyone.
Date published: 2023-04-19
Rated 2 out of 5 by from It works...but price HUGE price increase Ive used the bare minimum turbo tax product for the last 7 years. I didn't/don't use any assistance. I've historically paid around $50 for this product. It increased to $126 (including taxes). FYI - That price hike is WAY BEYOND inflation.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 703