TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 4 out of 5 by
ms03 from
Some issues were not quite clear
Everything seemed perfect until I realized today that I did not really finished the process on time. I didn't realize that some steps were missing and I failed to send the tax return to the IRS on time. I do not know how this will affect my situation with the IRS. I was absolutely sure I followed the instruction carefully, but some crucial information was missed
Date published: 2023-06-05
Rated 3 out of 5 by
berlyh from
is ok
confusing for a first time user please explain the moving deductions from the state of Utah to the state of Texas in July 2022
Date published: 2023-06-05
Rated 3 out of 5 by
MKTx from
Confusing fees
Disappointed that fees were not more visible or upfront regarding asking an agent a question using the chat feature. I was not expecting the filing fees at the end would be that much.
Date published: 2023-06-05
Rated 5 out of 5 by
TRACY A from
TT is wonderful
Great overall experience, easy fill in information and great customer service
Date published: 2023-06-05
Rated 3 out of 5 by
Ms Keyla from
im having trouble with turbo tax accepting my agi
i have entered my AGI from 2021 multiple times and i keep getting rejected and i have my w2 from 2021 on hand looking at it can you please tell me another way to address this with the IRS
Date published: 2023-06-05
Rated 5 out of 5 by
Madison96 from
Great Filing Engine
I got all of my taxes done in under an hour, and even qualified for deductibles I was unaware about! Saved me lots of time and money.
Date published: 2023-06-05
Rated 3 out of 5 by
CM48 from
comes in handy
Had questions and received assistants and it was a great help
Date published: 2023-06-05
Rated 1 out of 5 by
SuperMike01 from
Awesome !!!!! Lifesaver
Cool perks; allows you to set up new instant checking account that can help raise your credit score. Five stars
Date published: 2023-06-05
Rated 3 out of 5 by
yma58 from
easy to use-sneaky charges
when it comes to checkout... check out what you are being charged for. sneaky charges appear!
Date published: 2023-06-05
Rated 5 out of 5 by
William Kacher from
Louise was great.
Louise was super friendly and courteous. Would really like to get her next year.
All TurboTax® Offerings Reviews - Page 8
Date published: 2023-06-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
ms03 from
Some issues were not quite clear
Everything seemed perfect until I realized today that I did not really finished the process on time. I didn't realize that some steps were missing and I failed to send the tax return to the IRS on time. I do not know how this will affect my situation with the IRS. I was absolutely sure I followed the instruction carefully, but some crucial information was missed
Date published: 2023-06-05
Rated 3 out of 5 by
berlyh from
is ok
confusing for a first time user please explain the moving deductions from the state of Utah to the state of Texas in July 2022
Date published: 2023-06-05
Rated 3 out of 5 by
MKTx from
Confusing fees
Disappointed that fees were not more visible or upfront regarding asking an agent a question using the chat feature. I was not expecting the filing fees at the end would be that much.
Date published: 2023-06-05
Rated 5 out of 5 by
TRACY A from
TT is wonderful
Great overall experience, easy fill in information and great customer service
Date published: 2023-06-05
Rated 3 out of 5 by
Ms Keyla from
im having trouble with turbo tax accepting my agi
i have entered my AGI from 2021 multiple times and i keep getting rejected and i have my w2 from 2021 on hand looking at it can you please tell me another way to address this with the IRS
Date published: 2023-06-05
Rated 5 out of 5 by
Madison96 from
Great Filing Engine
I got all of my taxes done in under an hour, and even qualified for deductibles I was unaware about! Saved me lots of time and money.
Date published: 2023-06-05
Rated 3 out of 5 by
CM48 from
comes in handy
Had questions and received assistants and it was a great help
Date published: 2023-06-05
Rated 1 out of 5 by
SuperMike01 from
Awesome !!!!! Lifesaver
Cool perks; allows you to set up new instant checking account that can help raise your credit score. Five stars
Date published: 2023-06-05
Rated 3 out of 5 by
yma58 from
easy to use-sneaky charges
when it comes to checkout... check out what you are being charged for. sneaky charges appear!
Date published: 2023-06-05
Rated 5 out of 5 by
William Kacher from
Louise was great.
Louise was super friendly and courteous. Would really like to get her next year.
All TurboTax® Offerings Reviews - Page 8
Date published: 2023-06-05