TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
CBSolutions from
Thank you
Ease of use is nice, support and tips are helpful. Thank you for this software!
Date published: 2023-04-18
Rated 1 out of 5 by
NewDayTrader from
The Live Assistance is a JOKE
I wasn't sure which version suited my needs. As it processes, I was sure that I do not need a LIVE version. However, during the course of my filing, Turbo Help said for me to elect 475 f as a Day Trader. That's all the info I received and so I wanted to know where do I go to elect the 475 f. I searched for Contact and a Contact Us page came up. I chose the option of a Call Back. I spoke with 4 different persons, and only the 3rd person said... 475 f is with IRS directly, not Turbo Tax. So I asked to confirm that I am not pay over $200 dollars. But I was actually hung up on my the last person, William because he said he had other customers and he didn't make the rules. I was shocked at his response and his attitude of hanging up.
Date published: 2023-04-18
Rated 2 out of 5 by
TheJKP from
Overpriced
This used to be a valuable service, but I'll be looking into alternatives given the increase in fees for just about everything.
Date published: 2023-04-18
Rated 1 out of 5 by
You Quacks from
TurboTax Is Bugging
Had HELL going through my individual 1099-DIV forms. I'm very disappointed. Won't be using again.
Date published: 2023-04-18
Rated 5 out of 5 by
Manex from
Amazing
The software was easy to use and in spanish as well.
Date published: 2023-04-18
Rated 5 out of 5 by
Krystalmagoo from
Turbo Tax is quick and easy to use.
I have been using Turbo Tax for a couple years and have been very satisfied each time I use it.
Date published: 2023-04-18
Rated 5 out of 5 by
thusha from
Through, but simple.
Will use again for future tax filing. Will recommend to others.
Date published: 2023-04-18
Rated 5 out of 5 by
Gaybee from
Perfect
I should am spoke to someone sooner. Would have saved me hours of frustration.
Date published: 2023-04-18
Rated 5 out of 5 by
d1 det from
amazing results
great platform and great help new to filling on my own
Date published: 2023-04-18
Rated 3 out of 5 by
Nicole123456789876543210 from
Good explanations, but pricey and pushy
Turbotax generally makes it easy to file and provides good explanations, but they are an expensive service. Additionally, they push you to keep spending more and more for 'better' levels of tax prep service, and are not particularly transparent about how much you're spending (instead saying "Just $59... additional"
All TurboTax® Offerings Reviews - Page 700
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CBSolutions from
Thank you
Ease of use is nice, support and tips are helpful. Thank you for this software!
Date published: 2023-04-18
Rated 1 out of 5 by
NewDayTrader from
The Live Assistance is a JOKE
I wasn't sure which version suited my needs. As it processes, I was sure that I do not need a LIVE version. However, during the course of my filing, Turbo Help said for me to elect 475 f as a Day Trader. That's all the info I received and so I wanted to know where do I go to elect the 475 f. I searched for Contact and a Contact Us page came up. I chose the option of a Call Back. I spoke with 4 different persons, and only the 3rd person said... 475 f is with IRS directly, not Turbo Tax. So I asked to confirm that I am not pay over $200 dollars. But I was actually hung up on my the last person, William because he said he had other customers and he didn't make the rules. I was shocked at his response and his attitude of hanging up.
Date published: 2023-04-18
Rated 2 out of 5 by
TheJKP from
Overpriced
This used to be a valuable service, but I'll be looking into alternatives given the increase in fees for just about everything.
Date published: 2023-04-18
Rated 1 out of 5 by
You Quacks from
TurboTax Is Bugging
Had HELL going through my individual 1099-DIV forms. I'm very disappointed. Won't be using again.
Date published: 2023-04-18
Rated 5 out of 5 by
Manex from
Amazing
The software was easy to use and in spanish as well.
Date published: 2023-04-18
Rated 5 out of 5 by
Krystalmagoo from
Turbo Tax is quick and easy to use.
I have been using Turbo Tax for a couple years and have been very satisfied each time I use it.
Date published: 2023-04-18
Rated 5 out of 5 by
thusha from
Through, but simple.
Will use again for future tax filing. Will recommend to others.
Date published: 2023-04-18
Rated 5 out of 5 by
Gaybee from
Perfect
I should am spoke to someone sooner. Would have saved me hours of frustration.
Date published: 2023-04-18
Rated 5 out of 5 by
d1 det from
amazing results
great platform and great help new to filling on my own
Date published: 2023-04-18
Rated 3 out of 5 by
Nicole123456789876543210 from
Good explanations, but pricey and pushy
Turbotax generally makes it easy to file and provides good explanations, but they are an expensive service. Additionally, they push you to keep spending more and more for 'better' levels of tax prep service, and are not particularly transparent about how much you're spending (instead saying "Just $59... additional"
All TurboTax® Offerings Reviews - Page 700
Date published: 2023-04-18