TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Had trouble this year My returns kept getting rejected. I thought it was hard to fix to get to the actual areas where I needed to correct my mistakes. I felt the system just wanted me to upgrade products and pay more money rather than leading me to the correct forms. I felt this happened over and over again rather than making it easy to get to the correct form.
Date published: 2023-04-20
Rated 1 out of 5 by from totally disappointed My return was rejected 4 times. I tried to get help each time with no success. very frustrating support . I will not use next time.....I just want my credit card refunded my tax payment and charge for e-filing my state return. I had to print my returns and snail mail.
Date published: 2023-04-20
Rated 4 out of 5 by from Not happy this year I thought I'd filed and paid, but found out it hadn't gone through. Schedule K-1 is ridiculously complicated. Often time the info isn't on the form. I am now late.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy and Simple to complete It was easy, quick and simple to complete. Ease of access is what I like the most. Thanks again!
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax is very easy to use and I have used it for many years
Date published: 2023-04-20
Rated 4 out of 5 by from Turbo Tax fooled me! But its still ok Everything was good until it was time to efile. I didn't want the Rapid processing which is a fee of $39 but I was charged for it.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy peasy! Simple and straight forward. If you don't have multiple businesses or a sophisticated tax strategy, use Turbo Tax. Easy.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy to use and they don't let you forget anything TurboTax has allowed me to file taxes for multiple of our businesses and personal tax returns. I don't plan to go anywhere else.
Date published: 2023-04-20
Rated 3 out of 5 by from great tax program, poor kredit karma partner super easy to use, only glitched on a couple of items. kredit karma portion sucked, im a member and it just kept dumping me into an endless loop of verifications so 5 thumbs down for karma.
Date published: 2023-04-20
Rated 5 out of 5 by from I ENJIY DOING MY TAXES WITH TURBO TAX EVERYTHING IS LAID OUT AND IT IS EASY TO DO YOUR TAXES
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 692
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Had trouble this year My returns kept getting rejected. I thought it was hard to fix to get to the actual areas where I needed to correct my mistakes. I felt the system just wanted me to upgrade products and pay more money rather than leading me to the correct forms. I felt this happened over and over again rather than making it easy to get to the correct form.
Date published: 2023-04-20
Rated 1 out of 5 by from totally disappointed My return was rejected 4 times. I tried to get help each time with no success. very frustrating support . I will not use next time.....I just want my credit card refunded my tax payment and charge for e-filing my state return. I had to print my returns and snail mail.
Date published: 2023-04-20
Rated 4 out of 5 by from Not happy this year I thought I'd filed and paid, but found out it hadn't gone through. Schedule K-1 is ridiculously complicated. Often time the info isn't on the form. I am now late.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy and Simple to complete It was easy, quick and simple to complete. Ease of access is what I like the most. Thanks again!
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo tax is easy to use Turbo tax is very easy to use and I have used it for many years
Date published: 2023-04-20
Rated 4 out of 5 by from Turbo Tax fooled me! But its still ok Everything was good until it was time to efile. I didn't want the Rapid processing which is a fee of $39 but I was charged for it.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy peasy! Simple and straight forward. If you don't have multiple businesses or a sophisticated tax strategy, use Turbo Tax. Easy.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy to use and they don't let you forget anything TurboTax has allowed me to file taxes for multiple of our businesses and personal tax returns. I don't plan to go anywhere else.
Date published: 2023-04-20
Rated 3 out of 5 by from great tax program, poor kredit karma partner super easy to use, only glitched on a couple of items. kredit karma portion sucked, im a member and it just kept dumping me into an endless loop of verifications so 5 thumbs down for karma.
Date published: 2023-04-20
Rated 5 out of 5 by from I ENJIY DOING MY TAXES WITH TURBO TAX EVERYTHING IS LAID OUT AND IT IS EASY TO DO YOUR TAXES
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 692