TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbotax I will always use this software and the live agents are amazing
Date published: 2023-04-22
Rated 5 out of 5 by from Helpful For a First Timer Lovely help for someone who has never done this before!
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is the best! It was easy to use and detailed as well. I will definitely use this next year
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is a game changer TurboTax has made my life much easier in regards to tax filing. I recommend it to anyone.
Date published: 2023-04-22
Rated 4 out of 5 by from I still will choose turbo tax This program is helpful its just doesn't apply to real circumstances like the pandemic, death I will still choose turbo tax again for next year, they are easier to use instead of the horrendous meeting with a tax professional. and its cheaper than the 400 dollars I could not afford to pay since I am not qualified for free tax service or refund These questions are only suitable for a bracket of individuals .. not so for the real-life people,changes like, job loss, homelessness, repression and domestic violence life changes.. not once did you ask where me where did I live in 2022, you only asked what mortgage I own .. are you kidding me.. you cant rent a home when you live in your car. these questions need to refocus post-pandemic.. the real world, for the real world person making under 50,000 year .since we still have to pay taxes regardless. besides that , I would suggest people to at least try it.
Date published: 2023-04-22
Rated 3 out of 5 by from Took way too long to do taxes this year. Diane was the person who finally got me filed today! 5 days late-first time in almost 50 years! Website kept looping me around and I could not edit what I needed to. Worst service ever. Probably will not use next year-plus price went up $40.
Date published: 2023-04-22
Rated 5 out of 5 by from Love Turbotax I hate doing taxes, and I've managed to avoid it for a few years. Alas, it was my turn, and TurboTax is always my go-to. Easy, informative, and reliable. Thanks, Tubo Tax
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax On Line is fantastic I've used the download version for years, but this is the first time I completed my return on -line and loved it.
Date published: 2023-04-22
Rated 2 out of 5 by from Needs Improvement I had a duplicate dividend entry in my 1040 schedule B that wasn't related to any of the 1099's that I had uploaded. There was no way to remove it by changing any of the inputs and when I called the help line they were not able to resolve. On my own, I had to figure out how to fix the problem which was to delete the schedule B file and start over on the investment income section. I think it's ridiculous that I had to start over on that section instead of being able to delete the one erroneous entry and also unacceptable that the TurboTax help line wasn't able to identify that solution.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo tax great help Appreciate the ease of filing with TurboTax & will continue to file through TurboTax again and again.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 675
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbotax I will always use this software and the live agents are amazing
Date published: 2023-04-22
Rated 5 out of 5 by from Helpful For a First Timer Lovely help for someone who has never done this before!
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is the best! It was easy to use and detailed as well. I will definitely use this next year
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is a game changer TurboTax has made my life much easier in regards to tax filing. I recommend it to anyone.
Date published: 2023-04-22
Rated 4 out of 5 by from I still will choose turbo tax This program is helpful its just doesn't apply to real circumstances like the pandemic, death I will still choose turbo tax again for next year, they are easier to use instead of the horrendous meeting with a tax professional. and its cheaper than the 400 dollars I could not afford to pay since I am not qualified for free tax service or refund These questions are only suitable for a bracket of individuals .. not so for the real-life people,changes like, job loss, homelessness, repression and domestic violence life changes.. not once did you ask where me where did I live in 2022, you only asked what mortgage I own .. are you kidding me.. you cant rent a home when you live in your car. these questions need to refocus post-pandemic.. the real world, for the real world person making under 50,000 year .since we still have to pay taxes regardless. besides that , I would suggest people to at least try it.
Date published: 2023-04-22
Rated 3 out of 5 by from Took way too long to do taxes this year. Diane was the person who finally got me filed today! 5 days late-first time in almost 50 years! Website kept looping me around and I could not edit what I needed to. Worst service ever. Probably will not use next year-plus price went up $40.
Date published: 2023-04-22
Rated 5 out of 5 by from Love Turbotax I hate doing taxes, and I've managed to avoid it for a few years. Alas, it was my turn, and TurboTax is always my go-to. Easy, informative, and reliable. Thanks, Tubo Tax
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax On Line is fantastic I've used the download version for years, but this is the first time I completed my return on -line and loved it.
Date published: 2023-04-22
Rated 2 out of 5 by from Needs Improvement I had a duplicate dividend entry in my 1040 schedule B that wasn't related to any of the 1099's that I had uploaded. There was no way to remove it by changing any of the inputs and when I called the help line they were not able to resolve. On my own, I had to figure out how to fix the problem which was to delete the schedule B file and start over on the investment income section. I think it's ridiculous that I had to start over on that section instead of being able to delete the one erroneous entry and also unacceptable that the TurboTax help line wasn't able to identify that solution.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo tax great help Appreciate the ease of filing with TurboTax & will continue to file through TurboTax again and again.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 675