TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Desktop app is from the 1980s I thought that when I purchased the Premier edition from Costco I would get a code to use online version. The desktop copy works as well as Doom did on my C64.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use The questions were common sense asked and the info readily populated from my W-2.
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO tSX SAFE LIFE This was a good process. Only one part was confuse
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent and easy I submitted my review on the last day. Turbotax made it very easy
Date published: 2023-04-19
Rated 4 out of 5 by from TAXES FILED I HAVE BEEN USING TURBO TAX FOR ALMOST A DECADE..EASY PROCESS JUST BE PREPARED AND KEEP RECORDS ON FILE.
Date published: 2023-04-19
Rated 5 out of 5 by from I like Turbo Tax! Pretty easy to use. I've been using Turbo Tax for a long time. I love the previous year comparison.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Review Improved and easy to use, thumbs up! Will use again next year.
Date published: 2023-04-19
Rated 3 out of 5 by from Upgrade not necessary I did not need an upgrade yet felt I had no choice. I simply had some dividends that need to declare, Nothing that was done on the upgrade was needed other than download forms from my Brokerage.
Date published: 2023-04-19
Rated 1 out of 5 by from Never again Software would not let me file because it says the zip code of one of my financial institutions is wrong (which i verified it was correct by mail, google, and phone call) then would not let me e-file. Waited 30 minutes for customer service to call, customer service could not screen share or connect, also couldn't fix problem, I had to back out, change payment method and switch to mailing in my returns which means they will be late now. I had the same issue last year and send a message about, but no resolve. I am never using this service again.
Date published: 2023-04-19
Rated 5 out of 5 by from Allen was awesome It was like having an expert looking over my shoulder. Really happy and relieved.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 635
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Desktop app is from the 1980s I thought that when I purchased the Premier edition from Costco I would get a code to use online version. The desktop copy works as well as Doom did on my C64.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use The questions were common sense asked and the info readily populated from my W-2.
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO tSX SAFE LIFE This was a good process. Only one part was confuse
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent and easy I submitted my review on the last day. Turbotax made it very easy
Date published: 2023-04-19
Rated 4 out of 5 by from TAXES FILED I HAVE BEEN USING TURBO TAX FOR ALMOST A DECADE..EASY PROCESS JUST BE PREPARED AND KEEP RECORDS ON FILE.
Date published: 2023-04-19
Rated 5 out of 5 by from I like Turbo Tax! Pretty easy to use. I've been using Turbo Tax for a long time. I love the previous year comparison.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Review Improved and easy to use, thumbs up! Will use again next year.
Date published: 2023-04-19
Rated 3 out of 5 by from Upgrade not necessary I did not need an upgrade yet felt I had no choice. I simply had some dividends that need to declare, Nothing that was done on the upgrade was needed other than download forms from my Brokerage.
Date published: 2023-04-19
Rated 1 out of 5 by from Never again Software would not let me file because it says the zip code of one of my financial institutions is wrong (which i verified it was correct by mail, google, and phone call) then would not let me e-file. Waited 30 minutes for customer service to call, customer service could not screen share or connect, also couldn't fix problem, I had to back out, change payment method and switch to mailing in my returns which means they will be late now. I had the same issue last year and send a message about, but no resolve. I am never using this service again.
Date published: 2023-04-19
Rated 5 out of 5 by from Allen was awesome It was like having an expert looking over my shoulder. Really happy and relieved.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 635