TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
tuska from
Desktop app is from the 1980s
I thought that when I purchased the Premier edition from Costco I would get a code to use online version. The desktop copy works as well as Doom did on my C64.
Date published: 2023-04-19
Rated 5 out of 5 by
YEEHAWYALL from
Easy to use
The questions were common sense asked and the info readily populated from my W-2.
Date published: 2023-04-19
Rated 5 out of 5 by
ChinaNY from
TURBO tSX SAFE LIFE
This was a good process. Only one part was confuse
Date published: 2023-04-19
Rated 5 out of 5 by
parasjain01 from
Excellent and easy
I submitted my review on the last day. Turbotax made it very easy
Date published: 2023-04-19
Rated 4 out of 5 by
GATEKEEPER61 from
TAXES FILED
I HAVE BEEN USING TURBO TAX FOR ALMOST A DECADE..EASY PROCESS JUST BE PREPARED AND KEEP RECORDS ON FILE.
Date published: 2023-04-19
Rated 5 out of 5 by
Tax time mom from
I like Turbo Tax!
Pretty easy to use. I've been using Turbo Tax for a long time. I love the previous year comparison.
Date published: 2023-04-19
Rated 5 out of 5 by
Laikamoo from
Turbo Tax Review
Improved and easy to use, thumbs up! Will use again next year.
Date published: 2023-04-19
Rated 3 out of 5 by
dlel from
Upgrade not necessary
I did not need an upgrade yet felt I had no choice. I simply had some dividends that need to declare, Nothing that was done on the upgrade was needed other than download forms from my Brokerage.
Date published: 2023-04-19
Rated 1 out of 5 by
turbotaxisgarbage11 from
Never again
Software would not let me file because it says the zip code of one of my financial institutions is wrong (which i verified it was correct by mail, google, and phone call) then would not let me e-file. Waited 30 minutes for customer service to call, customer service could not screen share or connect, also couldn't fix problem, I had to back out, change payment method and switch to mailing in my returns which means they will be late now. I had the same issue last year and send a message about, but no resolve. I am never using this service again.
Date published: 2023-04-19
Rated 5 out of 5 by
nich2022 from
Allen was awesome
It was like having an expert looking over my shoulder. Really happy and relieved.
All TurboTax® Offerings Reviews - Page 635
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
tuska from
Desktop app is from the 1980s
I thought that when I purchased the Premier edition from Costco I would get a code to use online version. The desktop copy works as well as Doom did on my C64.
Date published: 2023-04-19
Rated 5 out of 5 by
YEEHAWYALL from
Easy to use
The questions were common sense asked and the info readily populated from my W-2.
Date published: 2023-04-19
Rated 5 out of 5 by
ChinaNY from
TURBO tSX SAFE LIFE
This was a good process. Only one part was confuse
Date published: 2023-04-19
Rated 5 out of 5 by
parasjain01 from
Excellent and easy
I submitted my review on the last day. Turbotax made it very easy
Date published: 2023-04-19
Rated 4 out of 5 by
GATEKEEPER61 from
TAXES FILED
I HAVE BEEN USING TURBO TAX FOR ALMOST A DECADE..EASY PROCESS JUST BE PREPARED AND KEEP RECORDS ON FILE.
Date published: 2023-04-19
Rated 5 out of 5 by
Tax time mom from
I like Turbo Tax!
Pretty easy to use. I've been using Turbo Tax for a long time. I love the previous year comparison.
Date published: 2023-04-19
Rated 5 out of 5 by
Laikamoo from
Turbo Tax Review
Improved and easy to use, thumbs up! Will use again next year.
Date published: 2023-04-19
Rated 3 out of 5 by
dlel from
Upgrade not necessary
I did not need an upgrade yet felt I had no choice. I simply had some dividends that need to declare, Nothing that was done on the upgrade was needed other than download forms from my Brokerage.
Date published: 2023-04-19
Rated 1 out of 5 by
turbotaxisgarbage11 from
Never again
Software would not let me file because it says the zip code of one of my financial institutions is wrong (which i verified it was correct by mail, google, and phone call) then would not let me e-file. Waited 30 minutes for customer service to call, customer service could not screen share or connect, also couldn't fix problem, I had to back out, change payment method and switch to mailing in my returns which means they will be late now. I had the same issue last year and send a message about, but no resolve. I am never using this service again.
Date published: 2023-04-19
Rated 5 out of 5 by
nich2022 from
Allen was awesome
It was like having an expert looking over my shoulder. Really happy and relieved.
All TurboTax® Offerings Reviews - Page 635
Date published: 2023-04-19