TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Turbo Tax costs too much compared to the return The charges were too high. The charges should be a percentage of the return if under a certain income. My Federal return was $221. After paying the fees, which I wasn't aware of until I finished my return, I only received $54. I could've used a cheaper service. Otherwise the software is great!
Date published: 2023-04-25
Rated 2 out of 5 by from cofusing if you use intuit and turbotax!!! I am so confused by them both and I feel like I have overpaid or underpaid, I can't understand where one begins and the other ends. Also, I do not like how they sneak in Credit Karma. I should be able to choose one time I am not interested and this is all. Very disappointed in the software
Date published: 2023-04-25
Rated 5 out of 5 by from Easy Fast and easy love it way to go will continue to use turbo tx every year
Date published: 2023-04-25
Rated 5 out of 5 by from TurboTax is very helpful! TurboTax made this experience a little easier & the app was very helpful
Date published: 2023-04-25
Rated 5 out of 5 by from Turbo tax is great It was great and easy to use I love being able to do it quick and easy
Date published: 2023-04-25
Rated 5 out of 5 by from Been using TurboTax since 1996 Never been disappointed - always recommend to everyone
Date published: 2023-04-25
Rated 5 out of 5 by from TURBO TAX WAS EASY I did my taxes myself for the first time and it was easy
Date published: 2023-04-25
Rated 4 out of 5 by from A number of bugs The most recent bug was when I tried to pay for my State product. I was taken to the Intuit login screen and told that my user name did not match my password. I opened a separate tab and successfully used that password but ultimately had to change it. When I tried to login in from the desktop product using the new password, it said it didn't work and wanted me to change it AGAIN!
Date published: 2023-04-25
Rated 5 out of 5 by from Was quick and easy Talked with a lady who was very helpful when my return was rejected
Date published: 2023-04-25
Rated 4 out of 5 by from Turbo Tax is Outstanding Good session, but way more steps filling out US federal and State of California tax returns for tax year 2022 as compared to tax year 2021.
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 634
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax costs too much compared to the return The charges were too high. The charges should be a percentage of the return if under a certain income. My Federal return was $221. After paying the fees, which I wasn't aware of until I finished my return, I only received $54. I could've used a cheaper service. Otherwise the software is great!
Date published: 2023-04-25
Rated 2 out of 5 by from cofusing if you use intuit and turbotax!!! I am so confused by them both and I feel like I have overpaid or underpaid, I can't understand where one begins and the other ends. Also, I do not like how they sneak in Credit Karma. I should be able to choose one time I am not interested and this is all. Very disappointed in the software
Date published: 2023-04-25
Rated 5 out of 5 by from Easy Fast and easy love it way to go will continue to use turbo tx every year
Date published: 2023-04-25
Rated 5 out of 5 by from TurboTax is very helpful! TurboTax made this experience a little easier & the app was very helpful
Date published: 2023-04-25
Rated 5 out of 5 by from Turbo tax is great It was great and easy to use I love being able to do it quick and easy
Date published: 2023-04-25
Rated 5 out of 5 by from Been using TurboTax since 1996 Never been disappointed - always recommend to everyone
Date published: 2023-04-25
Rated 5 out of 5 by from TURBO TAX WAS EASY I did my taxes myself for the first time and it was easy
Date published: 2023-04-25
Rated 4 out of 5 by from A number of bugs The most recent bug was when I tried to pay for my State product. I was taken to the Intuit login screen and told that my user name did not match my password. I opened a separate tab and successfully used that password but ultimately had to change it. When I tried to login in from the desktop product using the new password, it said it didn't work and wanted me to change it AGAIN!
Date published: 2023-04-25
Rated 5 out of 5 by from Was quick and easy Talked with a lady who was very helpful when my return was rejected
Date published: 2023-04-25
Rated 4 out of 5 by from Turbo Tax is Outstanding Good session, but way more steps filling out US federal and State of California tax returns for tax year 2022 as compared to tax year 2021.
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 634