TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Costs keep going up meh...cost keep going up for all products. Less likely to use this product for 2023 txes
Date published: 2023-04-19
Rated 2 out of 5 by from Lacking detail in questions! I've noticed over the past 5 or so years that the questions in various categories are getting vague. Many times I have to go to the IRS site and read up on the instructions to get a more absolute answer. It appears that the program is progressively leaning towards tax oriented people who already have an idea of what should be answered or entered in various sections.
Date published: 2023-04-19
Rated 1 out of 5 by from So disappointed Turbo Tax used to make me smile. It brought joy to my heart knowing I had my very own personal tax service that was smart, responsive, and able to answer all my questions. How disappointing to find this year's version of Turbo Tax and the associated website so wonky, and unable to handle the volume of clients it has amassed. Technical glitches throughout the whole process has made me seriously consider whether I will continue using Turbo Tax. I mean, if I have to manually input everything from last year into this year's return, what's the purpose of staying with Turbo Tax?
Date published: 2023-04-19
Rated 4 out of 5 by from Fast and easy to understand Fast step by step, easy. Have you documents and you can finish it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is EASY! This was the easiest, simple and fast year yet! very happy with the changes.
Date published: 2023-04-19
Rated 1 out of 5 by from JFC we are being taken advantage of It works. But heck this industry needs to be destroyed
Date published: 2023-04-19
Rated 3 out of 5 by from Good but had some issues Navigation was ok. The new font and screen colors were hard on our eyes. Old font was so much better. Pricing felt very deceptive .We paid more then twice what we paid last year. State filing fee more than doubled.
Date published: 2023-04-19
Rated 2 out of 5 by from Reasonable I have a small business so this works fairly well. I am disappointed in the lack of support for the old QuickBooks, they are trying to push the new QuickBooks with a monthly fee on you. I'm unimpressed with the state portion..
Date published: 2023-04-19
Rated 5 out of 5 by from Thorough yet uncomplicated I am very grateful that I can work with tax software like this.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Easy to understand and complete on your own and less time gathering all information
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 633
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Costs keep going up meh...cost keep going up for all products. Less likely to use this product for 2023 txes
Date published: 2023-04-19
Rated 2 out of 5 by from Lacking detail in questions! I've noticed over the past 5 or so years that the questions in various categories are getting vague. Many times I have to go to the IRS site and read up on the instructions to get a more absolute answer. It appears that the program is progressively leaning towards tax oriented people who already have an idea of what should be answered or entered in various sections.
Date published: 2023-04-19
Rated 1 out of 5 by from So disappointed Turbo Tax used to make me smile. It brought joy to my heart knowing I had my very own personal tax service that was smart, responsive, and able to answer all my questions. How disappointing to find this year's version of Turbo Tax and the associated website so wonky, and unable to handle the volume of clients it has amassed. Technical glitches throughout the whole process has made me seriously consider whether I will continue using Turbo Tax. I mean, if I have to manually input everything from last year into this year's return, what's the purpose of staying with Turbo Tax?
Date published: 2023-04-19
Rated 4 out of 5 by from Fast and easy to understand Fast step by step, easy. Have you documents and you can finish it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is EASY! This was the easiest, simple and fast year yet! very happy with the changes.
Date published: 2023-04-19
Rated 1 out of 5 by from JFC we are being taken advantage of It works. But heck this industry needs to be destroyed
Date published: 2023-04-19
Rated 3 out of 5 by from Good but had some issues Navigation was ok. The new font and screen colors were hard on our eyes. Old font was so much better. Pricing felt very deceptive .We paid more then twice what we paid last year. State filing fee more than doubled.
Date published: 2023-04-19
Rated 2 out of 5 by from Reasonable I have a small business so this works fairly well. I am disappointed in the lack of support for the old QuickBooks, they are trying to push the new QuickBooks with a monthly fee on you. I'm unimpressed with the state portion..
Date published: 2023-04-19
Rated 5 out of 5 by from Thorough yet uncomplicated I am very grateful that I can work with tax software like this.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Easy to understand and complete on your own and less time gathering all information
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 633