TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
Kate161718 from
Costs keep going up
meh...cost keep going up for all products. Less likely to use this product for 2023 txes
Date published: 2023-04-19
Rated 2 out of 5 by
Ice Man 2 from
Lacking detail in questions!
I've noticed over the past 5 or so years that the questions in various categories are getting vague. Many times I have to go to the IRS site and read up on the instructions to get a more absolute answer. It appears that the program is progressively leaning towards tax oriented people who already have an idea of what should be answered or entered in various sections.
Date published: 2023-04-19
Rated 1 out of 5 by
Winnergrrrl from
So disappointed
Turbo Tax used to make me smile. It brought joy to my heart knowing I had my very own personal tax service that was smart, responsive, and able to answer all my questions. How disappointing to find this year's version of Turbo Tax and the associated website so wonky, and unable to handle the volume of clients it has amassed. Technical glitches throughout the whole process has made me seriously consider whether I will continue using Turbo Tax. I mean, if I have to manually input everything from last year into this year's return, what's the purpose of staying with Turbo Tax?
Date published: 2023-04-19
Rated 4 out of 5 by
Macdaddy 10 from
Fast and easy to understand
Fast step by step, easy. Have you documents and you can finish it.
Date published: 2023-04-19
Rated 5 out of 5 by
Alana1303 from
Turbo Tax is EASY!
This was the easiest, simple and fast year yet! very happy with the changes.
Date published: 2023-04-19
Rated 1 out of 5 by
IHATETURBOTAX12 from
JFC we are being taken advantage of
It works. But heck this industry needs to be destroyed
Date published: 2023-04-19
Rated 3 out of 5 by
18yearCustomer from
Good but had some issues
Navigation was ok. The new font and screen colors were hard on our eyes. Old font was so much better. Pricing felt very deceptive .We paid more then twice what we paid last year. State filing fee more than doubled.
Date published: 2023-04-19
Rated 2 out of 5 by
AGCT from
Reasonable
I have a small business so this works fairly well. I am disappointed in the lack of support for the old QuickBooks, they are trying to push the new QuickBooks with a monthly fee on you. I'm unimpressed with the state portion..
Date published: 2023-04-19
Rated 5 out of 5 by
Kimberly1221 from
Thorough yet uncomplicated
I am very grateful that I can work with tax software like this.
Date published: 2023-04-19
Rated 5 out of 5 by
Ky1973 from
Excellent
Easy to understand and complete on your own and less time gathering all information
All TurboTax® Offerings Reviews - Page 633
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Kate161718 from
Costs keep going up
meh...cost keep going up for all products. Less likely to use this product for 2023 txes
Date published: 2023-04-19
Rated 2 out of 5 by
Ice Man 2 from
Lacking detail in questions!
I've noticed over the past 5 or so years that the questions in various categories are getting vague. Many times I have to go to the IRS site and read up on the instructions to get a more absolute answer. It appears that the program is progressively leaning towards tax oriented people who already have an idea of what should be answered or entered in various sections.
Date published: 2023-04-19
Rated 1 out of 5 by
Winnergrrrl from
So disappointed
Turbo Tax used to make me smile. It brought joy to my heart knowing I had my very own personal tax service that was smart, responsive, and able to answer all my questions. How disappointing to find this year's version of Turbo Tax and the associated website so wonky, and unable to handle the volume of clients it has amassed. Technical glitches throughout the whole process has made me seriously consider whether I will continue using Turbo Tax. I mean, if I have to manually input everything from last year into this year's return, what's the purpose of staying with Turbo Tax?
Date published: 2023-04-19
Rated 4 out of 5 by
Macdaddy 10 from
Fast and easy to understand
Fast step by step, easy. Have you documents and you can finish it.
Date published: 2023-04-19
Rated 5 out of 5 by
Alana1303 from
Turbo Tax is EASY!
This was the easiest, simple and fast year yet! very happy with the changes.
Date published: 2023-04-19
Rated 1 out of 5 by
IHATETURBOTAX12 from
JFC we are being taken advantage of
It works. But heck this industry needs to be destroyed
Date published: 2023-04-19
Rated 3 out of 5 by
18yearCustomer from
Good but had some issues
Navigation was ok. The new font and screen colors were hard on our eyes. Old font was so much better. Pricing felt very deceptive .We paid more then twice what we paid last year. State filing fee more than doubled.
Date published: 2023-04-19
Rated 2 out of 5 by
AGCT from
Reasonable
I have a small business so this works fairly well. I am disappointed in the lack of support for the old QuickBooks, they are trying to push the new QuickBooks with a monthly fee on you. I'm unimpressed with the state portion..
Date published: 2023-04-19
Rated 5 out of 5 by
Kimberly1221 from
Thorough yet uncomplicated
I am very grateful that I can work with tax software like this.
Date published: 2023-04-19
Rated 5 out of 5 by
Ky1973 from
Excellent
Easy to understand and complete on your own and less time gathering all information
All TurboTax® Offerings Reviews - Page 633
Date published: 2023-04-19