TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Good intuitive software they make it a little better and easier to use each yr
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax was easy to use but when I had a problem I had just a lil bit of trouble having a representative call back to help fix the issue. other then that everything went well.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Peasey! The program was easy to use and navigate. I felt confident!
Date published: 2023-04-19
Rated 5 out of 5 by from Very happy with the process. The representative on the phone was nice. She must have a very hard job. The help to enter the w2c was important.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome really easy to use and instructions are cl Easy to understand and instructions and help screens read in easy-to-understand language.
Date published: 2023-04-19
Rated 1 out of 5 by from Hoffible customer service. While completing my taxes I kept getting denied, so I requested a tax professional reach out and assist me. After an hour wait, an agent finally called me and started to assist me. However, during the conversation, I had to repeatedly repeat myself because of the agent's loud background. After each explanation, the "expert" would read the help page to me, the same information I have already studied and attempted to execute. After re-explaining the issue for a fifth time, the agent ultimately hung up on me and did not provide any solutions.
Date published: 2023-04-19
Rated 5 out of 5 by from Great experience I've been using Turbo Tax for years. I went off and started working with an accountant. Came back last year and has been simple and easy
Date published: 2023-04-19
Rated 1 out of 5 by from overpriced, annoying, hard to use ugh! I've been using TurboTax for 20+ years and this year....this year you were horrid. It took me way longer, and was way more frustrating to use. Charged more than normal. and kept adding extra services on I didn't ask for, then made it virtually impossible to remove....so over it
Date published: 2023-04-19
Rated 5 out of 5 by from Was awesome Awesome thank you for amazingly helpful information
Date published: 2023-04-19
Rated 4 out of 5 by from Changes good product. Have used for years. Pricing has gone up for using turbo tax, especially when filing state taxes. Will most likely review options next year.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 630
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good intuitive software they make it a little better and easier to use each yr
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax was easy to use but when I had a problem I had just a lil bit of trouble having a representative call back to help fix the issue. other then that everything went well.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy Peasey! The program was easy to use and navigate. I felt confident!
Date published: 2023-04-19
Rated 5 out of 5 by from Very happy with the process. The representative on the phone was nice. She must have a very hard job. The help to enter the w2c was important.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome really easy to use and instructions are cl Easy to understand and instructions and help screens read in easy-to-understand language.
Date published: 2023-04-19
Rated 1 out of 5 by from Hoffible customer service. While completing my taxes I kept getting denied, so I requested a tax professional reach out and assist me. After an hour wait, an agent finally called me and started to assist me. However, during the conversation, I had to repeatedly repeat myself because of the agent's loud background. After each explanation, the "expert" would read the help page to me, the same information I have already studied and attempted to execute. After re-explaining the issue for a fifth time, the agent ultimately hung up on me and did not provide any solutions.
Date published: 2023-04-19
Rated 5 out of 5 by from Great experience I've been using Turbo Tax for years. I went off and started working with an accountant. Came back last year and has been simple and easy
Date published: 2023-04-19
Rated 1 out of 5 by from overpriced, annoying, hard to use ugh! I've been using TurboTax for 20+ years and this year....this year you were horrid. It took me way longer, and was way more frustrating to use. Charged more than normal. and kept adding extra services on I didn't ask for, then made it virtually impossible to remove....so over it
Date published: 2023-04-19
Rated 5 out of 5 by from Was awesome Awesome thank you for amazingly helpful information
Date published: 2023-04-19
Rated 4 out of 5 by from Changes good product. Have used for years. Pricing has gone up for using turbo tax, especially when filing state taxes. Will most likely review options next year.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 630