TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from The ease of return If you have simple deductions and all your paperwork, it is the easiest way to file. Also, there is live help and information can be imported from the prior years. It's also nice to do on your time.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great Fast, easy and eliminated my anxiety on doing my taxes!
Date published: 2023-04-19
Rated 2 out of 5 by from TurboTax calculates poorly TurboTax has too many questions for simple filers. TurboTax miscalculated the difference between my wages for 2 states and thus overstated my total income. Now, I will have to file an amendment to ractify the eorror.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great for businesses! Turbo Tax helped me greatly with my personal and business taxes! I would highly recommend filing your taxes with them!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is easy to use. Turbo tax is fast way to e-file taxes. I love how my tax information is imported, so I don't have to fill it all in myself.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Is Your Friend First time I've used the personal business product along with joint tax filing. Easy to understand and use.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is super easy Turbo Tax is super easy and I finished in just over an hour
Date published: 2023-04-19
Rated 5 out of 5 by from They walked me all the way through it! All of the people I spoke to today (there were several) were very knowledgeable and patient. They knew to look for things I didn't know were there, and particularly DeTina, Dawn, and Haley were just awesome at their jobs. Haley explained everything I didn't understand to me and really helped me. Dawn was determined to find all of the benefits that I was entitled to.
Date published: 2023-04-19
Rated 5 out of 5 by from Always incredibly helpful and intuitive. I can't believe how short of time I was able to get my taxes filed. The ability of TurboTax to bring in my information and save me from having to manually enter it is huge. Tons of confidence in my return when using TurboTax.
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax took a turn for the worse this year! This is the 7th year I have used TurboTax. The past six years, I liked it and thought it performed well and was thorough and easy to use. THIS YEAR, not so much! This year, for the first time, I kept having to repeatedly be going through the same screens. Also, it gave me some screwy error messages, and for the first time, I couldn't figure out what needed to be done or what the problem was. In the past, if I had a question or wanted to go back and check things, it was easy to do so. So, did you hire someone to do a redesign and they totally failed?!! Or what?
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 619
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The ease of return If you have simple deductions and all your paperwork, it is the easiest way to file. Also, there is live help and information can be imported from the prior years. It's also nice to do on your time.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great Fast, easy and eliminated my anxiety on doing my taxes!
Date published: 2023-04-19
Rated 2 out of 5 by from TurboTax calculates poorly TurboTax has too many questions for simple filers. TurboTax miscalculated the difference between my wages for 2 states and thus overstated my total income. Now, I will have to file an amendment to ractify the eorror.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great for businesses! Turbo Tax helped me greatly with my personal and business taxes! I would highly recommend filing your taxes with them!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax is easy to use. Turbo tax is fast way to e-file taxes. I love how my tax information is imported, so I don't have to fill it all in myself.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Is Your Friend First time I've used the personal business product along with joint tax filing. Easy to understand and use.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is super easy Turbo Tax is super easy and I finished in just over an hour
Date published: 2023-04-19
Rated 5 out of 5 by from They walked me all the way through it! All of the people I spoke to today (there were several) were very knowledgeable and patient. They knew to look for things I didn't know were there, and particularly DeTina, Dawn, and Haley were just awesome at their jobs. Haley explained everything I didn't understand to me and really helped me. Dawn was determined to find all of the benefits that I was entitled to.
Date published: 2023-04-19
Rated 5 out of 5 by from Always incredibly helpful and intuitive. I can't believe how short of time I was able to get my taxes filed. The ability of TurboTax to bring in my information and save me from having to manually enter it is huge. Tons of confidence in my return when using TurboTax.
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax took a turn for the worse this year! This is the 7th year I have used TurboTax. The past six years, I liked it and thought it performed well and was thorough and easy to use. THIS YEAR, not so much! This year, for the first time, I kept having to repeatedly be going through the same screens. Also, it gave me some screwy error messages, and for the first time, I couldn't figure out what needed to be done or what the problem was. In the past, if I had a question or wanted to go back and check things, it was easy to do so. So, did you hire someone to do a redesign and they totally failed?!! Or what?
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 619