TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Five Stars every time! TurboTax is always easy to use and navigate. It makes doing taxes a lot less annoying.
Date published: 2023-04-19
Rated 5 out of 5 by from Another year of taxes made easy Thank goodness for Turbotax doing all the complex work for me!
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is too expensive Really making us pay for state. No service codes to offset the cost.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great. I like the way Turbo tax explains each step and has live help available 24/7 it makes it easy to file your taxes. It also makes you feel confident that the taxes are being filled correctly.
Date published: 2023-04-19
Rated 1 out of 5 by from Obtuse poorly conceived HATED IT! Last year's model much better too reliant on digital connections why can't I manually enter info I already have? Fidelity was unreachable most of the day. Vanguard completely unresponsive. I am self employed doing business with one payer not ever clear which aspect of my tax finances I was addressing when making choices.
Date published: 2023-04-19
Rated 4 out of 5 by from GREAT This tax was simple and easy very intuitive. THANKS
Date published: 2023-04-19
Rated 1 out of 5 by from I hate the way it promotes Max benifits so much It promotes it so much that I accidentally accepted it and didn't want it. Then it took a long time to figure out how to turn it off. I feel like it's too expensive to file even without the Max benifits option too. This took me almost 4 hours to complete and I still have to pay 119 dollars. Thats ridiculous but I have no other option because we waited to the last minute. Next year I'm finding a different way to do this.
Date published: 2023-04-19
Rated 1 out of 5 by from Horrible Experience....Never again I have used Turbo Tax for over a decade. NEVER AGAIN. Went to talk to a pro. Got an Indian man who could not speak English clearly. When we couldn't get the live screen to work he just hung up on me. He had my number...didn't call back..so irritated! I want my money back Turbo Tax.
Date published: 2023-04-19
Rated 5 out of 5 by from I wish I'd done this years ago! When our Tax preparer dropped the ball on us, I looked into TurboTax to file an extension, but once I started working with it and found that it was so comprehensive and easy, I just kept going and got the same return I would have without paying a lot of extra money.
Date published: 2023-04-19
Rated 5 out of 5 by from Returning Customer Turbo tax makes tax season easy. Especially at the last minute.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 609
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Five Stars every time! TurboTax is always easy to use and navigate. It makes doing taxes a lot less annoying.
Date published: 2023-04-19
Rated 5 out of 5 by from Another year of taxes made easy Thank goodness for Turbotax doing all the complex work for me!
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is too expensive Really making us pay for state. No service codes to offset the cost.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great. I like the way Turbo tax explains each step and has live help available 24/7 it makes it easy to file your taxes. It also makes you feel confident that the taxes are being filled correctly.
Date published: 2023-04-19
Rated 1 out of 5 by from Obtuse poorly conceived HATED IT! Last year's model much better too reliant on digital connections why can't I manually enter info I already have? Fidelity was unreachable most of the day. Vanguard completely unresponsive. I am self employed doing business with one payer not ever clear which aspect of my tax finances I was addressing when making choices.
Date published: 2023-04-19
Rated 4 out of 5 by from GREAT This tax was simple and easy very intuitive. THANKS
Date published: 2023-04-19
Rated 1 out of 5 by from I hate the way it promotes Max benifits so much It promotes it so much that I accidentally accepted it and didn't want it. Then it took a long time to figure out how to turn it off. I feel like it's too expensive to file even without the Max benifits option too. This took me almost 4 hours to complete and I still have to pay 119 dollars. Thats ridiculous but I have no other option because we waited to the last minute. Next year I'm finding a different way to do this.
Date published: 2023-04-19
Rated 1 out of 5 by from Horrible Experience....Never again I have used Turbo Tax for over a decade. NEVER AGAIN. Went to talk to a pro. Got an Indian man who could not speak English clearly. When we couldn't get the live screen to work he just hung up on me. He had my number...didn't call back..so irritated! I want my money back Turbo Tax.
Date published: 2023-04-19
Rated 5 out of 5 by from I wish I'd done this years ago! When our Tax preparer dropped the ball on us, I looked into TurboTax to file an extension, but once I started working with it and found that it was so comprehensive and easy, I just kept going and got the same return I would have without paying a lot of extra money.
Date published: 2023-04-19
Rated 5 out of 5 by from Returning Customer Turbo tax makes tax season easy. Especially at the last minute.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 609