TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Awesome! everything was perfect I will be using turbo tax next year
Date published: 2023-04-19
Rated 1 out of 5 by from hidden add-onns your website said the state was covered under a package and yet i get charged to file which is very misleading. I ended up paying close to 200 for my returns. Its electronic no person helped me in person the pricing is crazy. I had a simple return and followed promtps. It doesnt say hay if you do this it bumps your tax service fee. I would like to be rembursed the 60 i had to pay for state on top of the priemum service i had to pay that said it coverd state.
Date published: 2023-04-19
Rated 2 out of 5 by from Not worth it for 1099 and W-2 Its looks nice and transitions nicely, but I don't understand why i pay nearly $150 and still have to type in everything myself.
Date published: 2023-04-19
Rated 5 out of 5 by from Would use turbo tax again Easy and quick to use! Would recommend to all my family and friends.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax User over 5 yrs Will never use any other tax software again. Fast, efficient, thorough, and several options of services offered. You won't be disappointed
Date published: 2023-04-19
Rated 4 out of 5 by from WAYYY Better Than HR Block for Business I had finally had it with HR Block for Business. We have a mom & pop LLC. The last couple of years, we've had losses. 2023 should be better, but the agony of using HR Block for business was excruciating. Asking questions as if we were tax professionals! VERY un-user friendly. All the laws and regulations I had to look up - and if I'd already reported something elsewhere, HR Block for Business either ignored it (causing double-reporting) or went into a laundry list of ERRORS or WARNINGS or CAUTIONS... TurboTax Business was quite different. Conversational. More importantly, if an entry was made elsewhere, very soon after entering a possible duplicate entry, TT4B would at least pop up and say something to the effect of, "Are you sure... You already... etc." Much, much better experience and worth the extra cost. Gave me confidence that I could still handle my business and personal taxes at home.
Date published: 2023-04-19
Rated 3 out of 5 by from Product itself is good Product itself was good. I last used turbotax >10 years ago as the standalone PC version. Many many improvements since then. It is not without annoyances though - the verbiage of all the deductions you "deserve" infuriates me. As i'm about to be royally screwed by the government, the language should be neutral like "are legally entitled to claim".
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is amazing Extremely easy to use, user-friendly, and one of the best websites to use to do taxes
Date published: 2023-04-19
Rated 1 out of 5 by from Expensive I like TurboTax but the price is outrageous. This will be my last year using it.
Date published: 2023-04-19
Rated 5 out of 5 by from The ease of return If you have simple deductions and all your paperwork, it is the easiest way to file. Also, there is live help and information can be imported from the prior years. It's also nice to do on your time.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 605
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! everything was perfect I will be using turbo tax next year
Date published: 2023-04-19
Rated 1 out of 5 by from hidden add-onns your website said the state was covered under a package and yet i get charged to file which is very misleading. I ended up paying close to 200 for my returns. Its electronic no person helped me in person the pricing is crazy. I had a simple return and followed promtps. It doesnt say hay if you do this it bumps your tax service fee. I would like to be rembursed the 60 i had to pay for state on top of the priemum service i had to pay that said it coverd state.
Date published: 2023-04-19
Rated 2 out of 5 by from Not worth it for 1099 and W-2 Its looks nice and transitions nicely, but I don't understand why i pay nearly $150 and still have to type in everything myself.
Date published: 2023-04-19
Rated 5 out of 5 by from Would use turbo tax again Easy and quick to use! Would recommend to all my family and friends.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax User over 5 yrs Will never use any other tax software again. Fast, efficient, thorough, and several options of services offered. You won't be disappointed
Date published: 2023-04-19
Rated 4 out of 5 by from WAYYY Better Than HR Block for Business I had finally had it with HR Block for Business. We have a mom & pop LLC. The last couple of years, we've had losses. 2023 should be better, but the agony of using HR Block for business was excruciating. Asking questions as if we were tax professionals! VERY un-user friendly. All the laws and regulations I had to look up - and if I'd already reported something elsewhere, HR Block for Business either ignored it (causing double-reporting) or went into a laundry list of ERRORS or WARNINGS or CAUTIONS... TurboTax Business was quite different. Conversational. More importantly, if an entry was made elsewhere, very soon after entering a possible duplicate entry, TT4B would at least pop up and say something to the effect of, "Are you sure... You already... etc." Much, much better experience and worth the extra cost. Gave me confidence that I could still handle my business and personal taxes at home.
Date published: 2023-04-19
Rated 3 out of 5 by from Product itself is good Product itself was good. I last used turbotax >10 years ago as the standalone PC version. Many many improvements since then. It is not without annoyances though - the verbiage of all the deductions you "deserve" infuriates me. As i'm about to be royally screwed by the government, the language should be neutral like "are legally entitled to claim".
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is amazing Extremely easy to use, user-friendly, and one of the best websites to use to do taxes
Date published: 2023-04-19
Rated 1 out of 5 by from Expensive I like TurboTax but the price is outrageous. This will be my last year using it.
Date published: 2023-04-19
Rated 5 out of 5 by from The ease of return If you have simple deductions and all your paperwork, it is the easiest way to file. Also, there is live help and information can be imported from the prior years. It's also nice to do on your time.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 605