TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
stefi_00 from
My Turbo Tax experience
Everything I used was easy. I had no problems at all.
Date published: 2023-04-19
Rated 5 out of 5 by
Gargamel1975 from
Made it easy for a non computer guy
I was so worried about my taxes for years but the step by step process allowed me to file on my own for the first time!!!
Date published: 2023-04-19
Rated 5 out of 5 by
John_brazuka from
great
super fast, for me it was free, simple and self-explaining entries
Date published: 2023-04-19
Rated 5 out of 5 by
Muzsty from
Very convenient!
The simplicity of this program is awesome! It walks you through the process, step by step.
Date published: 2023-04-19
Rated 5 out of 5 by
sectionleader from
completely free and Very easy
Twenty minutes to answer all the questions and file. so easy to follow.
Date published: 2023-04-19
Rated 5 out of 5 by
Blumax656 from
Reliable and easy
Reliable, quick and easy I've used it for years...
Date published: 2023-04-19
Rated 4 out of 5 by
CRD JR from
Turbo Tax is really good, but can be confusing...
Used Turbo Tax for 2 years now. Does a pretty good job. However, it can DEFINITELY be confusing to amatures. Definitely could be a little more user friendly. But for those who only will be using TurboTax for a Standard deduction... It fits the bill!
Date published: 2023-04-19
Rated 4 out of 5 by
Cindsue from
Have used TT for years - this year was awkward
Clumsier to use this year - the app went back to main page instead of walking through each option so it took awhile for me to be comfortable that I hadn't missed anything. I just found it harder to navigate this year but the help features were good, as usual and I was able to get it done. On the review, I had several items to fix but instead of showing me where I had missed them it just brought up the form and I had to decipher which item the overlooked box went to. Also, I miss the end feature where it compared your returns to similar other returns. It has been more user friendly previously.
Date published: 2023-04-19
Rated 1 out of 5 by
AnnoyedUser789 from
Year after year of utter frustration
Every year I use Turbo Tax, and every year I get to the end an am not allowed to pay for turbo tax because of some glitch where my addresses don’t match. Last year I gave up trying to figure it out and had to switch products entirely. Should have started somewhere that wasn’t turbo tax this year.
Date published: 2023-04-19
Rated 1 out of 5 by
alarcon98 from
I was charged $126 after selecting to pay $59.
I was charged incorrectly. The process itself was okay.
All TurboTax® Offerings Reviews - Page 590
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
stefi_00 from
My Turbo Tax experience
Everything I used was easy. I had no problems at all.
Date published: 2023-04-19
Rated 5 out of 5 by
Gargamel1975 from
Made it easy for a non computer guy
I was so worried about my taxes for years but the step by step process allowed me to file on my own for the first time!!!
Date published: 2023-04-19
Rated 5 out of 5 by
John_brazuka from
great
super fast, for me it was free, simple and self-explaining entries
Date published: 2023-04-19
Rated 5 out of 5 by
Muzsty from
Very convenient!
The simplicity of this program is awesome! It walks you through the process, step by step.
Date published: 2023-04-19
Rated 5 out of 5 by
sectionleader from
completely free and Very easy
Twenty minutes to answer all the questions and file. so easy to follow.
Date published: 2023-04-19
Rated 5 out of 5 by
Blumax656 from
Reliable and easy
Reliable, quick and easy I've used it for years...
Date published: 2023-04-19
Rated 4 out of 5 by
CRD JR from
Turbo Tax is really good, but can be confusing...
Used Turbo Tax for 2 years now. Does a pretty good job. However, it can DEFINITELY be confusing to amatures. Definitely could be a little more user friendly. But for those who only will be using TurboTax for a Standard deduction... It fits the bill!
Date published: 2023-04-19
Rated 4 out of 5 by
Cindsue from
Have used TT for years - this year was awkward
Clumsier to use this year - the app went back to main page instead of walking through each option so it took awhile for me to be comfortable that I hadn't missed anything. I just found it harder to navigate this year but the help features were good, as usual and I was able to get it done. On the review, I had several items to fix but instead of showing me where I had missed them it just brought up the form and I had to decipher which item the overlooked box went to. Also, I miss the end feature where it compared your returns to similar other returns. It has been more user friendly previously.
Date published: 2023-04-19
Rated 1 out of 5 by
AnnoyedUser789 from
Year after year of utter frustration
Every year I use Turbo Tax, and every year I get to the end an am not allowed to pay for turbo tax because of some glitch where my addresses don’t match. Last year I gave up trying to figure it out and had to switch products entirely. Should have started somewhere that wasn’t turbo tax this year.
Date published: 2023-04-19
Rated 1 out of 5 by
alarcon98 from
I was charged $126 after selecting to pay $59.
I was charged incorrectly. The process itself was okay.
All TurboTax® Offerings Reviews - Page 590
Date published: 2023-04-19