TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from great software they really help you to complete any tax situation
Date published: 2023-04-19
Rated 4 out of 5 by from A great tax tool -- it's just gotten too expensive I have been filing my families' taxes for many years, due to a very generous grandfather! I have used turbo tax repeatedly, even in the same year for each account. Our accountant did not believe how accurate TT was until I gave him one of my (our) returns -- he could find nothing to improve upon! Nothing. He even then offered me a seasonal job shoud I want one, so impressed was he with TT software. My one problem with TT is the expense! I started with TT to save money because ofthe many returns. Our kids are gone now, so I really complete only one return yearly. If I wanted to spend $150 - $200 a year, I would go to our accountant and get advice, improvements, and relationship. I guess I'm just disappointed, I love TT so much and have recommended it so many times.
Date published: 2023-04-19
Rated 2 out of 5 by from Difficult won't let you change the filing type without wiping out all the info you submitted, so you get charged more than you should at filing. on the phone customer service was helpful, however
Date published: 2023-04-19
Rated 3 out of 5 by from So so Confusing and clunky at times. Had to use the real person representative and it even confused her. Had to start the whole return over... and I'm a technology business consultant!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax Takes Care of Business I've used TurboTax for several years now and find it easy to use. I also like how things are explained. Thank you for making tax filing simple.
Date published: 2023-04-19
Rated 5 out of 5 by from Simplicity at its best! This program is a super simple, walk-you-through each step thing to use for something that many people dread doing each year. With all of my documentation ready, it took me just about an hour from start to finish. It also allowed me to pause and come back to it later right where I left off. Very efficient!
Date published: 2023-04-19
Rated 3 out of 5 by from meh I can't even express my true feelings because you censor this comment section. Stellar job
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and Easy Filing with Turbo tax a very straightforward, and the interface is user-friendly
Date published: 2023-04-19
Rated 1 out of 5 by from You need an update on the 1095 Form I have used Turbo Tax for over 10 years no. You have gotten worse. IRS rejects e file when you do not input a 1095 A even if you never received one. Why is this happening. I also prepared only 4 efiles and turbo tax told me I was at my limit for filing 5. I think you are trying to make money and I am going to contact the Federal Trade Commission about this. This is Fraud.
Date published: 2023-04-19
Rated 4 out of 5 by from Easy and semi-cheaper than professional services It took a long time, mostly because I had to keep fixing things. But I learned a lot and TT makes it easy to learn how to do this yourself. It was difficult to use to see what i'd entered already. I couldn't see what it looked like on the return until I'd filed. Also it didn't work the way it was supposed to to "zoom" into the instructions for the section, so I had to google it. It would be super helpful if you could also keep track of the additional forms required for filing.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 589
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great software they really help you to complete any tax situation
Date published: 2023-04-19
Rated 4 out of 5 by from A great tax tool -- it's just gotten too expensive I have been filing my families' taxes for many years, due to a very generous grandfather! I have used turbo tax repeatedly, even in the same year for each account. Our accountant did not believe how accurate TT was until I gave him one of my (our) returns -- he could find nothing to improve upon! Nothing. He even then offered me a seasonal job shoud I want one, so impressed was he with TT software. My one problem with TT is the expense! I started with TT to save money because ofthe many returns. Our kids are gone now, so I really complete only one return yearly. If I wanted to spend $150 - $200 a year, I would go to our accountant and get advice, improvements, and relationship. I guess I'm just disappointed, I love TT so much and have recommended it so many times.
Date published: 2023-04-19
Rated 2 out of 5 by from Difficult won't let you change the filing type without wiping out all the info you submitted, so you get charged more than you should at filing. on the phone customer service was helpful, however
Date published: 2023-04-19
Rated 3 out of 5 by from So so Confusing and clunky at times. Had to use the real person representative and it even confused her. Had to start the whole return over... and I'm a technology business consultant!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax Takes Care of Business I've used TurboTax for several years now and find it easy to use. I also like how things are explained. Thank you for making tax filing simple.
Date published: 2023-04-19
Rated 5 out of 5 by from Simplicity at its best! This program is a super simple, walk-you-through each step thing to use for something that many people dread doing each year. With all of my documentation ready, it took me just about an hour from start to finish. It also allowed me to pause and come back to it later right where I left off. Very efficient!
Date published: 2023-04-19
Rated 3 out of 5 by from meh I can't even express my true feelings because you censor this comment section. Stellar job
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and Easy Filing with Turbo tax a very straightforward, and the interface is user-friendly
Date published: 2023-04-19
Rated 1 out of 5 by from You need an update on the 1095 Form I have used Turbo Tax for over 10 years no. You have gotten worse. IRS rejects e file when you do not input a 1095 A even if you never received one. Why is this happening. I also prepared only 4 efiles and turbo tax told me I was at my limit for filing 5. I think you are trying to make money and I am going to contact the Federal Trade Commission about this. This is Fraud.
Date published: 2023-04-19
Rated 4 out of 5 by from Easy and semi-cheaper than professional services It took a long time, mostly because I had to keep fixing things. But I learned a lot and TT makes it easy to learn how to do this yourself. It was difficult to use to see what i'd entered already. I couldn't see what it looked like on the return until I'd filed. Also it didn't work the way it was supposed to to "zoom" into the instructions for the section, so I had to google it. It would be super helpful if you could also keep track of the additional forms required for filing.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 589