TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
aminaward89 from
great software
they really help you to complete any tax situation
Date published: 2023-04-19
Rated 4 out of 5 by
Riceletsmom from
A great tax tool -- it's just gotten too expensive
I have been filing my families' taxes for many years, due to a very generous grandfather! I have used turbo tax repeatedly, even in the same year for each account. Our accountant did not believe how accurate TT was until I gave him one of my (our) returns -- he could find nothing to improve upon! Nothing. He even then offered me a seasonal job shoud I want one, so impressed was he with TT software. My one problem with TT is the expense! I started with TT to save money because ofthe many returns. Our kids are gone now, so I really complete only one return yearly. If I wanted to spend $150 - $200 a year, I would go to our accountant and get advice, improvements, and relationship. I guess I'm just disappointed, I love TT so much and have recommended it so many times.
Date published: 2023-04-19
Rated 2 out of 5 by
beevee1989 from
Difficult
won't let you change the filing type without wiping out all the info you submitted, so you get charged more than you should at filing. on the phone customer service was helpful, however
Date published: 2023-04-19
Rated 3 out of 5 by
jackets90 from
So so
Confusing and clunky at times. Had to use the real person representative and it even confused her. Had to start the whole return over... and I'm a technology business consultant!
Date published: 2023-04-19
Rated 5 out of 5 by
CeciliaGardener from
TurboTax Takes Care of Business
I've used TurboTax for several years now and find it easy to use. I also like how things are explained. Thank you for making tax filing simple.
Date published: 2023-04-19
Rated 5 out of 5 by
Jwozmar from
Simplicity at its best!
This program is a super simple, walk-you-through each step thing to use for something that many people dread doing each year. With all of my documentation ready, it took me just about an hour from start to finish. It also allowed me to pause and come back to it later right where I left off. Very efficient!
Date published: 2023-04-19
Rated 3 out of 5 by
bagdouche from
meh
I can't even express my true feelings because you censor this comment section. Stellar job
Date published: 2023-04-19
Rated 5 out of 5 by
Dilbania from
Fast and Easy
Filing with Turbo tax a very straightforward, and the interface is user-friendly
Date published: 2023-04-19
Rated 1 out of 5 by
Turbotax60 from
You need an update on the 1095 Form
I have used Turbo Tax for over 10 years no. You have gotten worse. IRS rejects e file when you do not input a 1095 A even if you never received one. Why is this happening. I also prepared only 4 efiles and turbo tax told me I was at my limit for filing 5. I think you are trying to make money and I am going to contact the Federal Trade Commission about this. This is Fraud.
Date published: 2023-04-19
Rated 4 out of 5 by
Scrumdlyamptious from
Easy and semi-cheaper than professional services
It took a long time, mostly because I had to keep fixing things. But I learned a lot and TT makes it easy to learn how to do this yourself. It was difficult to use to see what i'd entered already. I couldn't see what it looked like on the return until I'd filed. Also it didn't work the way it was supposed to to "zoom" into the instructions for the section, so I had to google it. It would be super helpful if you could also keep track of the additional forms required for filing.
All TurboTax® Offerings Reviews - Page 589
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
aminaward89 from
great software
they really help you to complete any tax situation
Date published: 2023-04-19
Rated 4 out of 5 by
Riceletsmom from
A great tax tool -- it's just gotten too expensive
I have been filing my families' taxes for many years, due to a very generous grandfather! I have used turbo tax repeatedly, even in the same year for each account. Our accountant did not believe how accurate TT was until I gave him one of my (our) returns -- he could find nothing to improve upon! Nothing. He even then offered me a seasonal job shoud I want one, so impressed was he with TT software. My one problem with TT is the expense! I started with TT to save money because ofthe many returns. Our kids are gone now, so I really complete only one return yearly. If I wanted to spend $150 - $200 a year, I would go to our accountant and get advice, improvements, and relationship. I guess I'm just disappointed, I love TT so much and have recommended it so many times.
Date published: 2023-04-19
Rated 2 out of 5 by
beevee1989 from
Difficult
won't let you change the filing type without wiping out all the info you submitted, so you get charged more than you should at filing. on the phone customer service was helpful, however
Date published: 2023-04-19
Rated 3 out of 5 by
jackets90 from
So so
Confusing and clunky at times. Had to use the real person representative and it even confused her. Had to start the whole return over... and I'm a technology business consultant!
Date published: 2023-04-19
Rated 5 out of 5 by
CeciliaGardener from
TurboTax Takes Care of Business
I've used TurboTax for several years now and find it easy to use. I also like how things are explained. Thank you for making tax filing simple.
Date published: 2023-04-19
Rated 5 out of 5 by
Jwozmar from
Simplicity at its best!
This program is a super simple, walk-you-through each step thing to use for something that many people dread doing each year. With all of my documentation ready, it took me just about an hour from start to finish. It also allowed me to pause and come back to it later right where I left off. Very efficient!
Date published: 2023-04-19
Rated 3 out of 5 by
bagdouche from
meh
I can't even express my true feelings because you censor this comment section. Stellar job
Date published: 2023-04-19
Rated 5 out of 5 by
Dilbania from
Fast and Easy
Filing with Turbo tax a very straightforward, and the interface is user-friendly
Date published: 2023-04-19
Rated 1 out of 5 by
Turbotax60 from
You need an update on the 1095 Form
I have used Turbo Tax for over 10 years no. You have gotten worse. IRS rejects e file when you do not input a 1095 A even if you never received one. Why is this happening. I also prepared only 4 efiles and turbo tax told me I was at my limit for filing 5. I think you are trying to make money and I am going to contact the Federal Trade Commission about this. This is Fraud.
Date published: 2023-04-19
Rated 4 out of 5 by
Scrumdlyamptious from
Easy and semi-cheaper than professional services
It took a long time, mostly because I had to keep fixing things. But I learned a lot and TT makes it easy to learn how to do this yourself. It was difficult to use to see what i'd entered already. I couldn't see what it looked like on the return until I'd filed. Also it didn't work the way it was supposed to to "zoom" into the instructions for the section, so I had to google it. It would be super helpful if you could also keep track of the additional forms required for filing.
All TurboTax® Offerings Reviews - Page 589
Date published: 2023-04-19