TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 3 out of 5 by
Pho not from
TurboTax isn't that robust anymore. Just more cost
It didn't appear that turbo tax took much thought into the tax process. The most notable updates were in cost to prepare increases. And for all the tax forms there was little transparency in what it was doing . Lots of hidden moves and burps in the process. Never could get true help just lame statements about the areas requested . Lots of oops pauses . couldn't determine where it got stuck , it just hung up in process. Essentially only way out of was to hit the oh crap button and return back to where it persistence in log jamming made it unusable in several areas.
Date published: 2023-04-19
Rated 5 out of 5 by
HSmith2218 from
Always a positive experience working with TurboTax
I've used TurboTax for years now and it is always a positive experience. Thank you TurboTax!
Date published: 2023-04-19
Rated 5 out of 5 by
Kinsey B from
ph. Tech
Great and easy to use for a student. I was revered
Date published: 2023-04-19
Rated 3 out of 5 by
TYREXDEN from
UNABLE TO PRINT FINAL DOCUMENTS FOR OVER AN HOUR
UNABLE TO PRINT FINAL DOCUMENTS FOR OVER AN HOUR. GENERALLY NEVER HAD A PROBLEM.
Date published: 2023-04-19
Rated 5 out of 5 by
TED BEE from
fREDrOSS
I like the audit process. When you do your taxes,And all of the check and balance
Date published: 2023-04-19
Rated 5 out of 5 by
JSubia from
Turbo Tax is great!!
Easy step by step filling instructions. Explanations if you need. Live help if needed.
Date published: 2023-04-19
Rated 5 out of 5 by
Dumbbells from
Good
Fast and direct on what to do Luke’s it very very mucj
Date published: 2023-04-19
Rated 1 out of 5 by
Beccamp from
Claims to be free
Claims to be free and charged nearly $200 after doing it myself
Date published: 2023-04-19
Rated 1 out of 5 by
Maisy100 from
Turbo Tax is NOT worth it!
Despite having a very accessible interface, TurboTax does not offer the best tax support - especially for those in the lower income bracket. To access any of Turbo Tax's desirable features you have to pay an added fee which weighs heavily on those who already have a lower income!
Date published: 2023-04-19
Rated 5 out of 5 by
linnykins from
TurboTax was easy to use
TurboTax was very easy to use. The step-by-step instructions are really helpful and I didn't feel overwhelmed at all. I'll definitely will be using again
All TurboTax® Offerings Reviews - Page 583
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Pho not from
TurboTax isn't that robust anymore. Just more cost
It didn't appear that turbo tax took much thought into the tax process. The most notable updates were in cost to prepare increases. And for all the tax forms there was little transparency in what it was doing . Lots of hidden moves and burps in the process. Never could get true help just lame statements about the areas requested . Lots of oops pauses . couldn't determine where it got stuck , it just hung up in process. Essentially only way out of was to hit the oh crap button and return back to where it persistence in log jamming made it unusable in several areas.
Date published: 2023-04-19
Rated 5 out of 5 by
HSmith2218 from
Always a positive experience working with TurboTax
I've used TurboTax for years now and it is always a positive experience. Thank you TurboTax!
Date published: 2023-04-19
Rated 5 out of 5 by
Kinsey B from
ph. Tech
Great and easy to use for a student. I was revered
Date published: 2023-04-19
Rated 3 out of 5 by
TYREXDEN from
UNABLE TO PRINT FINAL DOCUMENTS FOR OVER AN HOUR
UNABLE TO PRINT FINAL DOCUMENTS FOR OVER AN HOUR. GENERALLY NEVER HAD A PROBLEM.
Date published: 2023-04-19
Rated 5 out of 5 by
TED BEE from
fREDrOSS
I like the audit process. When you do your taxes,And all of the check and balance
Date published: 2023-04-19
Rated 5 out of 5 by
JSubia from
Turbo Tax is great!!
Easy step by step filling instructions. Explanations if you need. Live help if needed.
Date published: 2023-04-19
Rated 5 out of 5 by
Dumbbells from
Good
Fast and direct on what to do Luke’s it very very mucj
Date published: 2023-04-19
Rated 1 out of 5 by
Beccamp from
Claims to be free
Claims to be free and charged nearly $200 after doing it myself
Date published: 2023-04-19
Rated 1 out of 5 by
Maisy100 from
Turbo Tax is NOT worth it!
Despite having a very accessible interface, TurboTax does not offer the best tax support - especially for those in the lower income bracket. To access any of Turbo Tax's desirable features you have to pay an added fee which weighs heavily on those who already have a lower income!
Date published: 2023-04-19
Rated 5 out of 5 by
linnykins from
TurboTax was easy to use
TurboTax was very easy to use. The step-by-step instructions are really helpful and I didn't feel overwhelmed at all. I'll definitely will be using again
All TurboTax® Offerings Reviews - Page 583
Date published: 2023-04-19