TURBO TAX CUSTOMER REVIEWS

TurboTax Live Deluxe Reviews

TurboTax Live Deluxe is an online tax preparation that connects you with real CPAs and EAs on demand to maximize your tax deductions and credits. They’ll review your return line by line, sign it and guarantee it’s done right, for
100% confidence.

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Student
Rated 4 out of 5 by from I WOULD HAVE GIVEN 5 STARS IF ONLY... I have used this product for many years and have been very satisfied until this year... I used to be able to 'skip' updates when I knew I had the latest version. I knew I had the latest version as I update once a day. This year, I had difficulty updating and had to update 'manually' via online as this was the only other option I had. I was logged in as the administrator and I had turned off my firewall as advised. However, after updating manually with success, the system would not let me e-file as it kept telling me I needed to update and I was going in circles. I finally had to file by mail to resolve. Very disappointing as I know I was able to skip the updates in the past.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is Easy to use Turbotax is easy to use. Personal info is secured.
Date published: 2021-03-02
Rated 3 out of 5 by from I don't understand some entries no chat available The form put double entry of my annuity once under IRA withdrawals and once under other income.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo is good professional and courties will reccoment to any body
Date published: 2021-03-02
Rated 5 out of 5 by from Thank you These things are always confusing and I feel I got the help needed.
Date published: 2021-03-02
Rated 4 out of 5 by from good good experience will use turbo tax again, thank you
Date published: 2021-03-02
Rated 5 out of 5 by from easy first time user of turbotax. Will return again !!!
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax The best and most efficient experience I've had doing my taxes. They take care of everything.
Date published: 2021-03-02
Rated 5 out of 5 by from Easier than expected! First time I used TurboTax and enjoyed the process. I had help from representatives and all of them were very kind and respectful.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS AWESOME Turbo Tax gives me the peace of mind each year that my taxes are done with keen accuracy.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 574
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I WOULD HAVE GIVEN 5 STARS IF ONLY... I have used this product for many years and have been very satisfied until this year... I used to be able to 'skip' updates when I knew I had the latest version. I knew I had the latest version as I update once a day. This year, I had difficulty updating and had to update 'manually' via online as this was the only other option I had. I was logged in as the administrator and I had turned off my firewall as advised. However, after updating manually with success, the system would not let me e-file as it kept telling me I needed to update and I was going in circles. I finally had to file by mail to resolve. Very disappointing as I know I was able to skip the updates in the past.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is Easy to use Turbotax is easy to use. Personal info is secured.
Date published: 2021-03-02
Rated 3 out of 5 by from I don't understand some entries no chat available The form put double entry of my annuity once under IRA withdrawals and once under other income.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo is good professional and courties will reccoment to any body
Date published: 2021-03-02
Rated 5 out of 5 by from Thank you These things are always confusing and I feel I got the help needed.
Date published: 2021-03-02
Rated 4 out of 5 by from good good experience will use turbo tax again, thank you
Date published: 2021-03-02
Rated 5 out of 5 by from easy first time user of turbotax. Will return again !!!
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax The best and most efficient experience I've had doing my taxes. They take care of everything.
Date published: 2021-03-02
Rated 5 out of 5 by from Easier than expected! First time I used TurboTax and enjoyed the process. I had help from representatives and all of them were very kind and respectful.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS AWESOME Turbo Tax gives me the peace of mind each year that my taxes are done with keen accuracy.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 574