TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
tomatotomato from
so easy and helpful
took me less than an hour to file taxes, everything was clear and almost fun
Date published: 2023-04-19
Rated 4 out of 5 by
Jay Paul from
turbo tax works
I've always used the cd version like that a lot better than the online version
Date published: 2023-04-19
Rated 3 out of 5 by
scrapping girl from
Watch for some glitches
I spoke with experts twice. Neither time were they able to resolve the problem. None of their suggestions worked. Turbo Tax would not accept two IRA distributions that were the same amount but from different investments. I had to change one of them by $1 so it would accept it. Delayed filing until the very last minute.
Date published: 2023-04-19
Rated 1 out of 5 by
Chef2740 from
Too Expensive
Way too expensive I honestly feel taken advantage of this should be more cost-effective period. Last year I paid nearly 200 now I'm paying 237 it's insane. Next year I might as well go back to HR Block same prices, but I am responsible for less I will also be 100% sure that I didn't miss anything.
Date published: 2023-04-19
Rated 5 out of 5 by
Some Guys in Wyoming from
I Can't Imagine Doing My Taxes Without TurboTax
Taxes are miserable. Turbo Tax makes them way less miserable. It's incredibly easy to use and guides you through every step of the process. It's also expertly fields any questions you may have during the process.
Date published: 2023-04-19
Rated 5 out of 5 by
orlinton from
awesome
great fast easy quick response good advise recommended
Date published: 2023-04-19
Rated 2 out of 5 by
Unique name from
Increasingly Obscure"E
The product guides you through only basic stuff. If you want to drill down on things that are prepopulated, the information is not accessible and the "Specialist" with the baby crying in the background is not knowledgeable or helpful. Actually suggested that I contact the IRS to ask about a field that TurboTax prepopulated. TT lost my returns from the last 7 years - gee thanks! Battling with the phone tree is a disagreeable experience. It's goal is to sell you the $90 "Expert" package. Consequently, I'm sure I overpaid but I'm not sure exactly why. So sadly, I no longer trust this product/company and after 35 or so of relying on TurboTax, I will find an accounting firm.
Date published: 2023-04-19
Rated 1 out of 5 by
Danica12 from
No longer worth all the upcharges
I used to really enjoy this product, but the price has increased substantially for an UI that is less intuitive than it used to be and upcharges every single service. It is now cheaper and easier to get an individual tax preparer to do the work for you.
Date published: 2023-04-19
Rated 5 out of 5 by
Reggie3101 from
I love doing my own taxes
For many years I have had to rely on others to do my taxes. I found Turbo Tax and started doing my own. This new-found knowledge has made me independent and secure in my ability to take care of my own business. Turbo tax has given me hope, in my abilities.
Date published: 2023-04-19
Rated 5 out of 5 by
Poisonivy5012 from
Great
Easy and fast. Goof help. Easy to understand. Professional
All TurboTax® Offerings Reviews - Page 569
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
tomatotomato from
so easy and helpful
took me less than an hour to file taxes, everything was clear and almost fun
Date published: 2023-04-19
Rated 4 out of 5 by
Jay Paul from
turbo tax works
I've always used the cd version like that a lot better than the online version
Date published: 2023-04-19
Rated 3 out of 5 by
scrapping girl from
Watch for some glitches
I spoke with experts twice. Neither time were they able to resolve the problem. None of their suggestions worked. Turbo Tax would not accept two IRA distributions that were the same amount but from different investments. I had to change one of them by $1 so it would accept it. Delayed filing until the very last minute.
Date published: 2023-04-19
Rated 1 out of 5 by
Chef2740 from
Too Expensive
Way too expensive I honestly feel taken advantage of this should be more cost-effective period. Last year I paid nearly 200 now I'm paying 237 it's insane. Next year I might as well go back to HR Block same prices, but I am responsible for less I will also be 100% sure that I didn't miss anything.
Date published: 2023-04-19
Rated 5 out of 5 by
Some Guys in Wyoming from
I Can't Imagine Doing My Taxes Without TurboTax
Taxes are miserable. Turbo Tax makes them way less miserable. It's incredibly easy to use and guides you through every step of the process. It's also expertly fields any questions you may have during the process.
Date published: 2023-04-19
Rated 5 out of 5 by
orlinton from
awesome
great fast easy quick response good advise recommended
Date published: 2023-04-19
Rated 2 out of 5 by
Unique name from
Increasingly Obscure"E
The product guides you through only basic stuff. If you want to drill down on things that are prepopulated, the information is not accessible and the "Specialist" with the baby crying in the background is not knowledgeable or helpful. Actually suggested that I contact the IRS to ask about a field that TurboTax prepopulated. TT lost my returns from the last 7 years - gee thanks! Battling with the phone tree is a disagreeable experience. It's goal is to sell you the $90 "Expert" package. Consequently, I'm sure I overpaid but I'm not sure exactly why. So sadly, I no longer trust this product/company and after 35 or so of relying on TurboTax, I will find an accounting firm.
Date published: 2023-04-19
Rated 1 out of 5 by
Danica12 from
No longer worth all the upcharges
I used to really enjoy this product, but the price has increased substantially for an UI that is less intuitive than it used to be and upcharges every single service. It is now cheaper and easier to get an individual tax preparer to do the work for you.
Date published: 2023-04-19
Rated 5 out of 5 by
Reggie3101 from
I love doing my own taxes
For many years I have had to rely on others to do my taxes. I found Turbo Tax and started doing my own. This new-found knowledge has made me independent and secure in my ability to take care of my own business. Turbo tax has given me hope, in my abilities.
Date published: 2023-04-19
Rated 5 out of 5 by
Poisonivy5012 from
Great
Easy and fast. Goof help. Easy to understand. Professional
All TurboTax® Offerings Reviews - Page 569
Date published: 2023-04-19