TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Constance is an angel Constance was so knowledgable, pleasant, and helpful even on surely the busiest night of the year. Hands down best help I've had in the 8 years I've been a TT customer. Give her a raise immediately. TY. :)
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax - Less User Friendly I have been a fan of TurboTax, but this year it was very awkward to use. Not as clear, sequential or user friendly as before. Hope they fix it for next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! I love that turbo tax walks you through each step to make sure you don't miss anything.
Date published: 2023-04-19
Rated 5 out of 5 by from the system works well and the experts are the best I feel confident to use Turbotax and the live expert I had, Elaine Palmer, was supper knowledgeable in this field and very friendly and people person. I would love to see her every year when I do my tax in Turbotax.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax made filing simple I was able to get all my questions answered while filing the taxes. That was so cool.
Date published: 2023-04-19
Rated 5 out of 5 by from Great experience The process was simpler than I thought, I used the premiere as was satisfied
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is WAY too complicated now! We have been using Turbo Tax since 2013 and loved it until this year. Wish it was still simple to use! We will be going a different route next year for sure! Prices are too high now. Asking the same questions over and over. I believe Turbo Tax has access to prior returns to help the customer more. In short we are very disappointed this year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax the best there is! Great service. Quick easy and very accurate with personalized help.
Date published: 2023-04-19
Rated 2 out of 5 by from Super Expensive It gets the job done. It saves your info from year to year, which is nice. Pretty expensive, though, and keeps going up every year.
Date published: 2023-04-19
Rated 1 out of 5 by from Predatory Advertising, Huge Extra Fees at the end Turbo Tax preys on the fact that after sifting through your tax information for 2 hours of your life, you will feel too demoralized to start over again with a free tool via the IRS that is more archaic and requires more effort than you are capable of giving after a 9 hour workday dealing with screaming children. It claims to be free, but adds on about $200 of fees, radically diminishing your miniscule return.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 555
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Constance is an angel Constance was so knowledgable, pleasant, and helpful even on surely the busiest night of the year. Hands down best help I've had in the 8 years I've been a TT customer. Give her a raise immediately. TY. :)
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax - Less User Friendly I have been a fan of TurboTax, but this year it was very awkward to use. Not as clear, sequential or user friendly as before. Hope they fix it for next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! I love that turbo tax walks you through each step to make sure you don't miss anything.
Date published: 2023-04-19
Rated 5 out of 5 by from the system works well and the experts are the best I feel confident to use Turbotax and the live expert I had, Elaine Palmer, was supper knowledgeable in this field and very friendly and people person. I would love to see her every year when I do my tax in Turbotax.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax made filing simple I was able to get all my questions answered while filing the taxes. That was so cool.
Date published: 2023-04-19
Rated 5 out of 5 by from Great experience The process was simpler than I thought, I used the premiere as was satisfied
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is WAY too complicated now! We have been using Turbo Tax since 2013 and loved it until this year. Wish it was still simple to use! We will be going a different route next year for sure! Prices are too high now. Asking the same questions over and over. I believe Turbo Tax has access to prior returns to help the customer more. In short we are very disappointed this year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax the best there is! Great service. Quick easy and very accurate with personalized help.
Date published: 2023-04-19
Rated 2 out of 5 by from Super Expensive It gets the job done. It saves your info from year to year, which is nice. Pretty expensive, though, and keeps going up every year.
Date published: 2023-04-19
Rated 1 out of 5 by from Predatory Advertising, Huge Extra Fees at the end Turbo Tax preys on the fact that after sifting through your tax information for 2 hours of your life, you will feel too demoralized to start over again with a free tool via the IRS that is more archaic and requires more effort than you are capable of giving after a 9 hour workday dealing with screaming children. It claims to be free, but adds on about $200 of fees, radically diminishing your miniscule return.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 555