TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Too Expensive The process to do my taxes was quick and easy. Only issue I had was the pricing. It's too much. For all the money I just paid I could've went to a tax preparer and paid less.
Date published: 2023-04-19
Rated 5 out of 5 by from I love Turbo Tax!!! Easy, trustworthy and the best way to file my taxes!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome Always a value for the money, easy and fast and affordable
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax guides you right through the process and it is easy to go back and change/add info if you don't have everything available at you work through the process.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is fast and easy Completed Federal and two state returns and TurboTax was able to handle easily my tax situation with payments from trusts, sale of inherited property and regular income.
Date published: 2023-04-19
Rated 5 out of 5 by from Great at last minute This was great, Will use this again and look forward to the MAX
Date published: 2023-04-19
Rated 1 out of 5 by from horrible experience horrible experience. took me hours because of one software error. that forced me to file by mail.
Date published: 2023-04-19
Rated 1 out of 5 by from I Am Done With TurboTax Absolutely Terrible. Every Year TurboTax Gets More Complicated, More Annoying With Its Push For Products NOBODY Wants, More Expensive, Etc. I Have Used TurboTax For Years And I Have NEVER Been This Disappointed, Annoyed, & Absolutely Furious When I Was Finished. Just Stop... Almost $200 For Me To DO MY OWN Taxes & I Didn't Even Get Any Upgrades Like MAX. Constantly Adding Things To My Tax Returns I Know Nothing About Then Telling Me To Fill Stuff In For It That's Missing Like I'm Supposed To Know... You Pulled It From Last Years Return Supposedly, So Why Don't You Pull ALL The Information You Need. What A Joke! I'll Try H&R Block Next Year... I'm Done
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax TurboTax works pretty well for the most part; some parts can be buggy though. There were times where I keep getting asked to verify an external login password or a text message verification code and even if I input the information correctly, the page would just refresh and re-ask to authenticate. Luckily, I was able to solve the problem by backing out of the form completely and re-doing the dialogue prompts.
Date published: 2023-04-19
Rated 2 out of 5 by from LIVE I did NOT authorize Live and was charged for it. Why is this?
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 549
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Too Expensive The process to do my taxes was quick and easy. Only issue I had was the pricing. It's too much. For all the money I just paid I could've went to a tax preparer and paid less.
Date published: 2023-04-19
Rated 5 out of 5 by from I love Turbo Tax!!! Easy, trustworthy and the best way to file my taxes!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome Always a value for the money, easy and fast and affordable
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax guides you right through the process and it is easy to go back and change/add info if you don't have everything available at you work through the process.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is fast and easy Completed Federal and two state returns and TurboTax was able to handle easily my tax situation with payments from trusts, sale of inherited property and regular income.
Date published: 2023-04-19
Rated 5 out of 5 by from Great at last minute This was great, Will use this again and look forward to the MAX
Date published: 2023-04-19
Rated 1 out of 5 by from horrible experience horrible experience. took me hours because of one software error. that forced me to file by mail.
Date published: 2023-04-19
Rated 1 out of 5 by from I Am Done With TurboTax Absolutely Terrible. Every Year TurboTax Gets More Complicated, More Annoying With Its Push For Products NOBODY Wants, More Expensive, Etc. I Have Used TurboTax For Years And I Have NEVER Been This Disappointed, Annoyed, & Absolutely Furious When I Was Finished. Just Stop... Almost $200 For Me To DO MY OWN Taxes & I Didn't Even Get Any Upgrades Like MAX. Constantly Adding Things To My Tax Returns I Know Nothing About Then Telling Me To Fill Stuff In For It That's Missing Like I'm Supposed To Know... You Pulled It From Last Years Return Supposedly, So Why Don't You Pull ALL The Information You Need. What A Joke! I'll Try H&R Block Next Year... I'm Done
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax TurboTax works pretty well for the most part; some parts can be buggy though. There were times where I keep getting asked to verify an external login password or a text message verification code and even if I input the information correctly, the page would just refresh and re-ask to authenticate. Luckily, I was able to solve the problem by backing out of the form completely and re-doing the dialogue prompts.
Date published: 2023-04-19
Rated 2 out of 5 by from LIVE I did NOT authorize Live and was charged for it. Why is this?
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 549