TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 3 out of 5 by
jack165789 from
I love turbo tax but I couldn't transfer my info
I don't know what to write. I am so tired right now but I do like turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by
Reviewnickname1 from
Easy to use!!!
I use it year after year for its ease of use and services!
Date published: 2023-04-19
Rated 4 out of 5 by
Blorgan from
TurboTax is Excellent!
TurboTax explains everything really well and makes the experience as simple and pain free as possible. The one suggestion that can help and would have made my experience much better. My state of residence is Washington and it does not have have and Employer State ID number which is box 15 when submitting a W-2. This made me constantly go back and review it 10+ times asking me to input this number that doesn't exist. It also wouldn't let me e-file and was about to make me file by mail. Luckily I found a workaround online to delete the wage info from box 16. If this issue could be resolved and not constantly asking to review the state ID number, that would greatly improve my experience.
Date published: 2023-04-19
Rated 5 out of 5 by
Mdb0617 from
Smooth sailing thru turbo tax questions answered
Awesome....smooth... Easy...easy.easy mode to follow
Date published: 2023-04-19
Rated 4 out of 5 by
jewelzzs11 from
first time filing on time
it was surprisingly simple but i still worry that something might be wrong.
Date published: 2023-04-19
Rated 1 out of 5 by
nothanksttgfu from
expensive and almost as frustrating as the IRS
expensive, hard to navigate, poor explanations, annoying sales prompts
Date published: 2023-04-19
Rated 5 out of 5 by
Wrjjc from
Turbo Tax helps with clarity
Although we had to pay, Turbo Tax explains everything thoroughly. The live chat is extremely helpful. I believe her name was Donna. She was patient and helped me understand that I was using some wrong information.
Date published: 2023-04-19
Rated 5 out of 5 by
cocobeautie from
Always a must
Breezy as always I love using this software straight foward
Date published: 2023-04-19
Rated 5 out of 5 by
WALLACE101 from
OUTSTANDING
This was a Great Service. Easy to follow and easy to fix during review.
Date published: 2023-04-19
Rated 5 out of 5 by
Damico05 from
Fast and easy
Always a quick and painless experience! Helpful links to click on when explanation is needed. Will be using again next year.
All TurboTax® Offerings Reviews - Page 514
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
jack165789 from
I love turbo tax but I couldn't transfer my info
I don't know what to write. I am so tired right now but I do like turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by
Reviewnickname1 from
Easy to use!!!
I use it year after year for its ease of use and services!
Date published: 2023-04-19
Rated 4 out of 5 by
Blorgan from
TurboTax is Excellent!
TurboTax explains everything really well and makes the experience as simple and pain free as possible. The one suggestion that can help and would have made my experience much better. My state of residence is Washington and it does not have have and Employer State ID number which is box 15 when submitting a W-2. This made me constantly go back and review it 10+ times asking me to input this number that doesn't exist. It also wouldn't let me e-file and was about to make me file by mail. Luckily I found a workaround online to delete the wage info from box 16. If this issue could be resolved and not constantly asking to review the state ID number, that would greatly improve my experience.
Date published: 2023-04-19
Rated 5 out of 5 by
Mdb0617 from
Smooth sailing thru turbo tax questions answered
Awesome....smooth... Easy...easy.easy mode to follow
Date published: 2023-04-19
Rated 4 out of 5 by
jewelzzs11 from
first time filing on time
it was surprisingly simple but i still worry that something might be wrong.
Date published: 2023-04-19
Rated 1 out of 5 by
nothanksttgfu from
expensive and almost as frustrating as the IRS
expensive, hard to navigate, poor explanations, annoying sales prompts
Date published: 2023-04-19
Rated 5 out of 5 by
Wrjjc from
Turbo Tax helps with clarity
Although we had to pay, Turbo Tax explains everything thoroughly. The live chat is extremely helpful. I believe her name was Donna. She was patient and helped me understand that I was using some wrong information.
Date published: 2023-04-19
Rated 5 out of 5 by
cocobeautie from
Always a must
Breezy as always I love using this software straight foward
Date published: 2023-04-19
Rated 5 out of 5 by
WALLACE101 from
OUTSTANDING
This was a Great Service. Easy to follow and easy to fix during review.
Date published: 2023-04-19
Rated 5 out of 5 by
Damico05 from
Fast and easy
Always a quick and painless experience! Helpful links to click on when explanation is needed. Will be using again next year.
All TurboTax® Offerings Reviews - Page 514
Date published: 2023-04-19