TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from I love turbo tax but I couldn't transfer my info I don't know what to write. I am so tired right now but I do like turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use!!! I use it year after year for its ease of use and services!
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax is Excellent! TurboTax explains everything really well and makes the experience as simple and pain free as possible. The one suggestion that can help and would have made my experience much better. My state of residence is Washington and it does not have have and Employer State ID number which is box 15 when submitting a W-2. This made me constantly go back and review it 10+ times asking me to input this number that doesn't exist. It also wouldn't let me e-file and was about to make me file by mail. Luckily I found a workaround online to delete the wage info from box 16. If this issue could be resolved and not constantly asking to review the state ID number, that would greatly improve my experience.
Date published: 2023-04-19
Rated 5 out of 5 by from Smooth sailing thru turbo tax questions answered Awesome....smooth... Easy...easy.easy mode to follow
Date published: 2023-04-19
Rated 4 out of 5 by from first time filing on time it was surprisingly simple but i still worry that something might be wrong.
Date published: 2023-04-19
Rated 1 out of 5 by from expensive and almost as frustrating as the IRS expensive, hard to navigate, poor explanations, annoying sales prompts
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax helps with clarity Although we had to pay, Turbo Tax explains everything thoroughly. The live chat is extremely helpful. I believe her name was Donna. She was patient and helped me understand that I was using some wrong information.
Date published: 2023-04-19
Rated 5 out of 5 by from Always a must Breezy as always I love using this software straight foward
Date published: 2023-04-19
Rated 5 out of 5 by from OUTSTANDING This was a Great Service. Easy to follow and easy to fix during review.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and easy Always a quick and painless experience! Helpful links to click on when explanation is needed. Will be using again next year.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 514
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I love turbo tax but I couldn't transfer my info I don't know what to write. I am so tired right now but I do like turbo tax
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use!!! I use it year after year for its ease of use and services!
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax is Excellent! TurboTax explains everything really well and makes the experience as simple and pain free as possible. The one suggestion that can help and would have made my experience much better. My state of residence is Washington and it does not have have and Employer State ID number which is box 15 when submitting a W-2. This made me constantly go back and review it 10+ times asking me to input this number that doesn't exist. It also wouldn't let me e-file and was about to make me file by mail. Luckily I found a workaround online to delete the wage info from box 16. If this issue could be resolved and not constantly asking to review the state ID number, that would greatly improve my experience.
Date published: 2023-04-19
Rated 5 out of 5 by from Smooth sailing thru turbo tax questions answered Awesome....smooth... Easy...easy.easy mode to follow
Date published: 2023-04-19
Rated 4 out of 5 by from first time filing on time it was surprisingly simple but i still worry that something might be wrong.
Date published: 2023-04-19
Rated 1 out of 5 by from expensive and almost as frustrating as the IRS expensive, hard to navigate, poor explanations, annoying sales prompts
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax helps with clarity Although we had to pay, Turbo Tax explains everything thoroughly. The live chat is extremely helpful. I believe her name was Donna. She was patient and helped me understand that I was using some wrong information.
Date published: 2023-04-19
Rated 5 out of 5 by from Always a must Breezy as always I love using this software straight foward
Date published: 2023-04-19
Rated 5 out of 5 by from OUTSTANDING This was a Great Service. Easy to follow and easy to fix during review.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and easy Always a quick and painless experience! Helpful links to click on when explanation is needed. Will be using again next year.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 514