TURBO TAX CUSTOMER REVIEWS

TurboTax Live Deluxe Reviews

TurboTax Live Deluxe is an online tax preparation that connects you with real CPAs and EAs on demand to maximize your tax deductions and credits. They’ll review your return line by line, sign it and guarantee it’s done right, for
100% confidence.

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Own a business
Student
Rated 4 out of 5 by from UJ Review Turbo tax is for the most part easy and quick to use for normal returns. Two things i noticed this year was that the font on some of the pages was too thin and narrow. Reading instructions and questions was difficult. The place to enter SSA benefits was a little difficult to find.
Date published: 2021-02-24
Rated 1 out of 5 by from Used TurboTax for years, will be switching in 2021 I have never paid more than $30 to file my taxes on turbo tax yet this year I was charged $90. $50 for federal which I have NEVER paid in the past. Nothing has changed about my filing situation yet I did not qualify for the free federal tax filing this year. I will most certainly be swapping to a different company for my next years returns
Date published: 2021-02-24
Rated 5 out of 5 by from Very Satisfied They are in depth and clear, and provide year-round support
Date published: 2021-02-24
Rated 5 out of 5 by from Great and easy use product I have been using Turbo Tax for over 15 Years and love it.
Date published: 2021-02-24
Rated 3 out of 5 by from TURBO TAX NOT GOOD THIS TEAR I HAD A LOT OF PROBLEMS THIS YEAR . IT WILL NOT ADD IN THE SCH 3 EVERY THING WAS PUT IN CORRECT . I WAS BACK AND FORTH TRY TO FIX THE ERRORS. IT NEED TO REVISED,
Date published: 2021-02-24
Rated 3 out of 5 by from 2020 review wtc If you need little used forms it is very difficult to find them ei. 8885. call center help was more confused than I was.
Date published: 2021-02-24
Rated 3 out of 5 by from I use TurbtoTax because of inertia I used TurboTax for many years even though I volunteered preparing taxes with AARP. When Intuit pulled the shenanigans a few years ago forcing people to upgrade to Premier if we had stock trades without any warning, I was upset as were many, many users. I switched to preparing my taxes with AARP's software after that. This year, I am not volunteering at AARP and purchased TurboTax once again. I have a brokerage statement and stock sales and I did not know if I needed Premier or could get by with Deluxe. I called customer service and the person was not too familiar with my problem and read from a script. I paid up for Premier. TurboTax is very thorough but next year I will look into a United Way supported program with offers free efile of both federal and state.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is GREAT!! I've been using TurboTax Home & Business for at least 10 years. It is easy to use and the prompts help you remember deductions, credits, etc., that you may have otherwise overlooked. And e-Filing is so simple to do with TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from review of turbo tax software Works great for taxes each year! Straightforward and easy to get through.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is amazing!! I love how easy it is to use!! I appreciate this options for someone that is busy and doesn't need to pay a ton to get taxes done.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 504
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from UJ Review Turbo tax is for the most part easy and quick to use for normal returns. Two things i noticed this year was that the font on some of the pages was too thin and narrow. Reading instructions and questions was difficult. The place to enter SSA benefits was a little difficult to find.
Date published: 2021-02-24
Rated 1 out of 5 by from Used TurboTax for years, will be switching in 2021 I have never paid more than $30 to file my taxes on turbo tax yet this year I was charged $90. $50 for federal which I have NEVER paid in the past. Nothing has changed about my filing situation yet I did not qualify for the free federal tax filing this year. I will most certainly be swapping to a different company for my next years returns
Date published: 2021-02-24
Rated 5 out of 5 by from Very Satisfied They are in depth and clear, and provide year-round support
Date published: 2021-02-24
Rated 5 out of 5 by from Great and easy use product I have been using Turbo Tax for over 15 Years and love it.
Date published: 2021-02-24
Rated 3 out of 5 by from TURBO TAX NOT GOOD THIS TEAR I HAD A LOT OF PROBLEMS THIS YEAR . IT WILL NOT ADD IN THE SCH 3 EVERY THING WAS PUT IN CORRECT . I WAS BACK AND FORTH TRY TO FIX THE ERRORS. IT NEED TO REVISED,
Date published: 2021-02-24
Rated 3 out of 5 by from 2020 review wtc If you need little used forms it is very difficult to find them ei. 8885. call center help was more confused than I was.
Date published: 2021-02-24
Rated 3 out of 5 by from I use TurbtoTax because of inertia I used TurboTax for many years even though I volunteered preparing taxes with AARP. When Intuit pulled the shenanigans a few years ago forcing people to upgrade to Premier if we had stock trades without any warning, I was upset as were many, many users. I switched to preparing my taxes with AARP's software after that. This year, I am not volunteering at AARP and purchased TurboTax once again. I have a brokerage statement and stock sales and I did not know if I needed Premier or could get by with Deluxe. I called customer service and the person was not too familiar with my problem and read from a script. I paid up for Premier. TurboTax is very thorough but next year I will look into a United Way supported program with offers free efile of both federal and state.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is GREAT!! I've been using TurboTax Home & Business for at least 10 years. It is easy to use and the prompts help you remember deductions, credits, etc., that you may have otherwise overlooked. And e-Filing is so simple to do with TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from review of turbo tax software Works great for taxes each year! Straightforward and easy to get through.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is amazing!! I love how easy it is to use!! I appreciate this options for someone that is busy and doesn't need to pay a ton to get taxes done.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 504