TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 3 out of 5 by
Texas Phil Peeno from
Getting very expensive and unaffordable
I remember when Turbo Tax was $49.99 on a CD. I cannot believe it is now $120 for a software as a service. It is getting very expensive and unaffordable.
Date published: 2023-04-19
Rated 5 out of 5 by
Johns 2022 from
2022 Txes DONE!
Always easy to use, thorough and accurate! I have uses Turbo Tax for a dozen years and never been disappointed!
Date published: 2023-04-19
Rated 4 out of 5 by
alexa1756 from
Turbo Tax Filing
Fast and easy! I got it done just under the wire. I started my return and went back to it today and was able to submit it with no issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Danny1984 from
I did my taxes on turbotax.intuit.com
The online experience was equivalent to downloading and running the software on your computer. Thank goodness my internet connection was stable! :-) Anyway, very surprised (and happy) that there were no hiccups with doing my taxes online. Here's to progress!
Date published: 2023-04-19
Rated 1 out of 5 by
Upset Texan from
AWFUL
I hate the new format this year. You can't pull up things or forms like before. The most annoying thing is they keep trying to get you to spend more money. I had the Deluxe version and it told me I needed to get the premium version because the delux no longer had a C Schedule. I upgraded and then didn't need the C Schedule. I tried to go back and then it said I needed an even pricier version. I have used Turbo Tax since its inception, but I will never again use it. I am so upset and disappointed. You ruined a terrific program.
Date published: 2023-04-19
Rated 1 out of 5 by
Saul8545 from
Upselling me when I don't need it
I currently have no income as a student and I am being charged to a premium to file for pennies.
Date published: 2023-04-19
Rated 5 out of 5 by
cogginst from
GREAT PRODUCT
It was simple and quick. It walked me step by step through the process.
Date published: 2023-04-19
Rated 1 out of 5 by
mzd64 from
Nickel and dimed
Still too obtuse, not easy to use, and fees charged are too high for lack of ease.
Date published: 2023-04-19
Rated 1 out of 5 by
The homeless man from
Not as easy as it was before
I don't know why y'all fixed a system that wasn't broken, but this was more confusing than a homeless man on house arrest! It should not have taken so many steps to do this. I'll likely be using a CPA next year. I don't have the time to go through your 39 million repeated questions.
Date published: 2023-04-19
Rated 4 out of 5 by
Tizofthee from
not as easy as expected
not as easy as expected not as easy as expected. Not
All TurboTax® Offerings Reviews - Page 485
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Texas Phil Peeno from
Getting very expensive and unaffordable
I remember when Turbo Tax was $49.99 on a CD. I cannot believe it is now $120 for a software as a service. It is getting very expensive and unaffordable.
Date published: 2023-04-19
Rated 5 out of 5 by
Johns 2022 from
2022 Txes DONE!
Always easy to use, thorough and accurate! I have uses Turbo Tax for a dozen years and never been disappointed!
Date published: 2023-04-19
Rated 4 out of 5 by
alexa1756 from
Turbo Tax Filing
Fast and easy! I got it done just under the wire. I started my return and went back to it today and was able to submit it with no issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Danny1984 from
I did my taxes on turbotax.intuit.com
The online experience was equivalent to downloading and running the software on your computer. Thank goodness my internet connection was stable! :-) Anyway, very surprised (and happy) that there were no hiccups with doing my taxes online. Here's to progress!
Date published: 2023-04-19
Rated 1 out of 5 by
Upset Texan from
AWFUL
I hate the new format this year. You can't pull up things or forms like before. The most annoying thing is they keep trying to get you to spend more money. I had the Deluxe version and it told me I needed to get the premium version because the delux no longer had a C Schedule. I upgraded and then didn't need the C Schedule. I tried to go back and then it said I needed an even pricier version. I have used Turbo Tax since its inception, but I will never again use it. I am so upset and disappointed. You ruined a terrific program.
Date published: 2023-04-19
Rated 1 out of 5 by
Saul8545 from
Upselling me when I don't need it
I currently have no income as a student and I am being charged to a premium to file for pennies.
Date published: 2023-04-19
Rated 5 out of 5 by
cogginst from
GREAT PRODUCT
It was simple and quick. It walked me step by step through the process.
Date published: 2023-04-19
Rated 1 out of 5 by
mzd64 from
Nickel and dimed
Still too obtuse, not easy to use, and fees charged are too high for lack of ease.
Date published: 2023-04-19
Rated 1 out of 5 by
The homeless man from
Not as easy as it was before
I don't know why y'all fixed a system that wasn't broken, but this was more confusing than a homeless man on house arrest! It should not have taken so many steps to do this. I'll likely be using a CPA next year. I don't have the time to go through your 39 million repeated questions.
Date published: 2023-04-19
Rated 4 out of 5 by
Tizofthee from
not as easy as expected
not as easy as expected not as easy as expected. Not
All TurboTax® Offerings Reviews - Page 485
Date published: 2023-04-19