TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Getting very expensive and unaffordable I remember when Turbo Tax was $49.99 on a CD. I cannot believe it is now $120 for a software as a service. It is getting very expensive and unaffordable.
Date published: 2023-04-19
Rated 5 out of 5 by from 2022 Txes DONE! Always easy to use, thorough and accurate! I have uses Turbo Tax for a dozen years and never been disappointed!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Filing Fast and easy! I got it done just under the wire. I started my return and went back to it today and was able to submit it with no issues.
Date published: 2023-04-19
Rated 5 out of 5 by from I did my taxes on turbotax.intuit.com The online experience was equivalent to downloading and running the software on your computer. Thank goodness my internet connection was stable! :-) Anyway, very surprised (and happy) that there were no hiccups with doing my taxes online. Here's to progress!
Date published: 2023-04-19
Rated 1 out of 5 by from AWFUL I hate the new format this year. You can't pull up things or forms like before. The most annoying thing is they keep trying to get you to spend more money. I had the Deluxe version and it told me I needed to get the premium version because the delux no longer had a C Schedule. I upgraded and then didn't need the C Schedule. I tried to go back and then it said I needed an even pricier version. I have used Turbo Tax since its inception, but I will never again use it. I am so upset and disappointed. You ruined a terrific program.
Date published: 2023-04-19
Rated 1 out of 5 by from Upselling me when I don't need it I currently have no income as a student and I am being charged to a premium to file for pennies.
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT PRODUCT It was simple and quick. It walked me step by step through the process.
Date published: 2023-04-19
Rated 1 out of 5 by from Nickel and dimed Still too obtuse, not easy to use, and fees charged are too high for lack of ease.
Date published: 2023-04-19
Rated 1 out of 5 by from Not as easy as it was before I don't know why y'all fixed a system that wasn't broken, but this was more confusing than a homeless man on house arrest! It should not have taken so many steps to do this. I'll likely be using a CPA next year. I don't have the time to go through your 39 million repeated questions.
Date published: 2023-04-19
Rated 4 out of 5 by from not as easy as expected not as easy as expected not as easy as expected. Not
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 485
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Getting very expensive and unaffordable I remember when Turbo Tax was $49.99 on a CD. I cannot believe it is now $120 for a software as a service. It is getting very expensive and unaffordable.
Date published: 2023-04-19
Rated 5 out of 5 by from 2022 Txes DONE! Always easy to use, thorough and accurate! I have uses Turbo Tax for a dozen years and never been disappointed!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax Filing Fast and easy! I got it done just under the wire. I started my return and went back to it today and was able to submit it with no issues.
Date published: 2023-04-19
Rated 5 out of 5 by from I did my taxes on turbotax.intuit.com The online experience was equivalent to downloading and running the software on your computer. Thank goodness my internet connection was stable! :-) Anyway, very surprised (and happy) that there were no hiccups with doing my taxes online. Here's to progress!
Date published: 2023-04-19
Rated 1 out of 5 by from AWFUL I hate the new format this year. You can't pull up things or forms like before. The most annoying thing is they keep trying to get you to spend more money. I had the Deluxe version and it told me I needed to get the premium version because the delux no longer had a C Schedule. I upgraded and then didn't need the C Schedule. I tried to go back and then it said I needed an even pricier version. I have used Turbo Tax since its inception, but I will never again use it. I am so upset and disappointed. You ruined a terrific program.
Date published: 2023-04-19
Rated 1 out of 5 by from Upselling me when I don't need it I currently have no income as a student and I am being charged to a premium to file for pennies.
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT PRODUCT It was simple and quick. It walked me step by step through the process.
Date published: 2023-04-19
Rated 1 out of 5 by from Nickel and dimed Still too obtuse, not easy to use, and fees charged are too high for lack of ease.
Date published: 2023-04-19
Rated 1 out of 5 by from Not as easy as it was before I don't know why y'all fixed a system that wasn't broken, but this was more confusing than a homeless man on house arrest! It should not have taken so many steps to do this. I'll likely be using a CPA next year. I don't have the time to go through your 39 million repeated questions.
Date published: 2023-04-19
Rated 4 out of 5 by from not as easy as expected not as easy as expected not as easy as expected. Not
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 485