TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 2 out of 5 by
daLovely75 from
Fees, fees, fees...
Too many fees, when I started using Turbotax I could file for free & it was REALLY free, not free to strart. Processing fee, state fee, preparation fee over $100 is starting to get ridiculous.
Date published: 2023-04-19
Rated 1 out of 5 by
Biggest Kahuna from
I wish I never started using it 3 years ago.
I was moving fairly quickly through the return and it still took me 5 - 1/2 hours. I don't like the way you have to continuously page through some of the categories repetitively. The price is outrageous for the awful support the search and help guide gives you. I really want to like it but it needs improvement. It was fun until it became stupid.
Date published: 2023-04-19
Rated 5 out of 5 by
MSa45 from
Pretty Easy to Use
I've used TurboTax several times and its always an easy process. They explain things and help you get through the process of filing your taxes.
Date published: 2023-04-19
Rated 5 out of 5 by
Nana0373 from
yes , turbo tax is awesome easy to use
turbo tax is excellent . very easy to use.It saves ne tone of money.
Date published: 2023-04-19
Rated 5 out of 5 by
sharonnomore from
turbo for home
I like it, been using it for years. It was a little lengthier time wise this year and some things were not understandable
Date published: 2023-04-19
Rated 2 out of 5 by
TMAYE from
It took a lot longer this year, more confusing
It was longer to do this year and more confusing. I don't feel confident in the software and it costs far too much money. I am using all of my refund to pay for my tax preparation. And you try to get someone to upgrade far too often. I am not using Turbo Tax any longer.
Date published: 2023-04-19
Rated 3 out of 5 by
outspent222 from
Overpriced and surprise expenses
Turbotax is definitely the most expensive tax software available, and if you have to file certain forms, it will surprise you with new expenses.
Date published: 2023-04-19
Rated 5 out of 5 by
CCHeath from
Once again, ease of us just got better
I've used TurboTax since 1995 when it was on CD until now online. TT always had been easy to use, however, just got easier as time progresses. Will keep on using TT.
Date published: 2023-04-19
Rated 1 out of 5 by
Work at IRS from
Sucks stuck in loop, have to file amended now.
Got stuck in loop and just gave up as it was 30 minutes to deadline. Plus kept trying to upsell poop, and as it missed a bunch of stuff on rental property- I work for the IRS btw.
Date published: 2023-04-19
Rated 4 out of 5 by
Perdomo64 from
Easy
Easy to use and understand. Fast to complete. Will use again now year.
All TurboTax® Offerings Reviews - Page 464
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
daLovely75 from
Fees, fees, fees...
Too many fees, when I started using Turbotax I could file for free & it was REALLY free, not free to strart. Processing fee, state fee, preparation fee over $100 is starting to get ridiculous.
Date published: 2023-04-19
Rated 1 out of 5 by
Biggest Kahuna from
I wish I never started using it 3 years ago.
I was moving fairly quickly through the return and it still took me 5 - 1/2 hours. I don't like the way you have to continuously page through some of the categories repetitively. The price is outrageous for the awful support the search and help guide gives you. I really want to like it but it needs improvement. It was fun until it became stupid.
Date published: 2023-04-19
Rated 5 out of 5 by
MSa45 from
Pretty Easy to Use
I've used TurboTax several times and its always an easy process. They explain things and help you get through the process of filing your taxes.
Date published: 2023-04-19
Rated 5 out of 5 by
Nana0373 from
yes , turbo tax is awesome easy to use
turbo tax is excellent . very easy to use.It saves ne tone of money.
Date published: 2023-04-19
Rated 5 out of 5 by
sharonnomore from
turbo for home
I like it, been using it for years. It was a little lengthier time wise this year and some things were not understandable
Date published: 2023-04-19
Rated 2 out of 5 by
TMAYE from
It took a lot longer this year, more confusing
It was longer to do this year and more confusing. I don't feel confident in the software and it costs far too much money. I am using all of my refund to pay for my tax preparation. And you try to get someone to upgrade far too often. I am not using Turbo Tax any longer.
Date published: 2023-04-19
Rated 3 out of 5 by
outspent222 from
Overpriced and surprise expenses
Turbotax is definitely the most expensive tax software available, and if you have to file certain forms, it will surprise you with new expenses.
Date published: 2023-04-19
Rated 5 out of 5 by
CCHeath from
Once again, ease of us just got better
I've used TurboTax since 1995 when it was on CD until now online. TT always had been easy to use, however, just got easier as time progresses. Will keep on using TT.
Date published: 2023-04-19
Rated 1 out of 5 by
Work at IRS from
Sucks stuck in loop, have to file amended now.
Got stuck in loop and just gave up as it was 30 minutes to deadline. Plus kept trying to upsell poop, and as it missed a bunch of stuff on rental property- I work for the IRS btw.
Date published: 2023-04-19
Rated 4 out of 5 by
Perdomo64 from
Easy
Easy to use and understand. Fast to complete. Will use again now year.
All TurboTax® Offerings Reviews - Page 464
Date published: 2023-04-19