TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from TurboTax is amazing! TurboTax is a great tax preparation tool. The application offers assistance for a bargain with virtual agents if needed. I would use this application to file future returns.
Date published: 2023-04-19
Rated 5 out of 5 by from So far so good Seems simple and efficient safe and secure taxes made easy for the common individual without too much complications
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Great!!!! Easy as Pie; so god darn good .I'd recommend it 2 everyone*
Date published: 2023-04-19
Rated 1 out of 5 by from Frustrating I recently got married in July 2022. It was asking for my husband's income and I put exactly what his income was and just kept rejecting and finally decided to file separately due to TurboTax rejecting our information when we got it from the IRS website.
Date published: 2023-04-19
Rated 5 out of 5 by from User- friendly experience, easy to use. Turbo tax takes the pain out of doing taxes. Quick and painless.
Date published: 2023-04-19
Rated 4 out of 5 by from Entered information sometimes doesn't stay Overall good but I had to reenter a number of sections, especially on 1099 R's for Edward Jones. Was asked the same questions multiple times because the answers didn't save. Product is too expensive.
Date published: 2023-04-19
Rated 5 out of 5 by from IT WAS PRETTY EASY! Turbo walked me through everything step by step, made me feel confident in doing my taxes through them.
Date published: 2023-04-19
Rated 5 out of 5 by from Honestly worth it With the TurboTax Live Assisted Premium, I was able to actually talk with an amazing human and great tax preparer named Ray (Reimeilla) who not only guided me through screen sharing through my entire tax forms but also patiently waited for me to look up additional unanticipated information and kindly explained as we went along. I do not know which is better she saved me money or how she made me feel heard and kept things calm throughout the process. I never felt rushed, pressured, or stressed- Thanks Ray!!
Date published: 2023-04-19
Rated 2 out of 5 by from It does the thing It is easy, and it got me the best return of the two I tried this year. Offered to let me pay for the service with my tax return, but forgot to tell me there was a $39 fee for doing so. I almost missed that. If it weren't for that practice, I'd probably have given 3 or 4 stars.
Date published: 2023-04-19
Rated 1 out of 5 by from upset about extra charges I have been filing my taxes with turbo tax for well over 10 years. Every year it gets more expensive, even though my tax info is VERY simple and I don't need to pay an accountant or have the deluxe editions. this year, in order to pay for turbo with my tax deduction, you HAD to have direct deposit, and that was an additional $40 bucks. I literally made $9,000 last year. To have so many fees to file SIMPLE SIMPLE taxes, to someone BELOW the poverty line is absolutely ridiculous.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 453
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is amazing! TurboTax is a great tax preparation tool. The application offers assistance for a bargain with virtual agents if needed. I would use this application to file future returns.
Date published: 2023-04-19
Rated 5 out of 5 by from So far so good Seems simple and efficient safe and secure taxes made easy for the common individual without too much complications
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Great!!!! Easy as Pie; so god darn good .I'd recommend it 2 everyone*
Date published: 2023-04-19
Rated 1 out of 5 by from Frustrating I recently got married in July 2022. It was asking for my husband's income and I put exactly what his income was and just kept rejecting and finally decided to file separately due to TurboTax rejecting our information when we got it from the IRS website.
Date published: 2023-04-19
Rated 5 out of 5 by from User- friendly experience, easy to use. Turbo tax takes the pain out of doing taxes. Quick and painless.
Date published: 2023-04-19
Rated 4 out of 5 by from Entered information sometimes doesn't stay Overall good but I had to reenter a number of sections, especially on 1099 R's for Edward Jones. Was asked the same questions multiple times because the answers didn't save. Product is too expensive.
Date published: 2023-04-19
Rated 5 out of 5 by from IT WAS PRETTY EASY! Turbo walked me through everything step by step, made me feel confident in doing my taxes through them.
Date published: 2023-04-19
Rated 5 out of 5 by from Honestly worth it With the TurboTax Live Assisted Premium, I was able to actually talk with an amazing human and great tax preparer named Ray (Reimeilla) who not only guided me through screen sharing through my entire tax forms but also patiently waited for me to look up additional unanticipated information and kindly explained as we went along. I do not know which is better she saved me money or how she made me feel heard and kept things calm throughout the process. I never felt rushed, pressured, or stressed- Thanks Ray!!
Date published: 2023-04-19
Rated 2 out of 5 by from It does the thing It is easy, and it got me the best return of the two I tried this year. Offered to let me pay for the service with my tax return, but forgot to tell me there was a $39 fee for doing so. I almost missed that. If it weren't for that practice, I'd probably have given 3 or 4 stars.
Date published: 2023-04-19
Rated 1 out of 5 by from upset about extra charges I have been filing my taxes with turbo tax for well over 10 years. Every year it gets more expensive, even though my tax info is VERY simple and I don't need to pay an accountant or have the deluxe editions. this year, in order to pay for turbo with my tax deduction, you HAD to have direct deposit, and that was an additional $40 bucks. I literally made $9,000 last year. To have so many fees to file SIMPLE SIMPLE taxes, to someone BELOW the poverty line is absolutely ridiculous.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 453