TURBO TAX CUSTOMER REVIEWS

TurboTax Live Deluxe Reviews

TurboTax Live Deluxe is an online tax preparation that connects you with real CPAs and EAs on demand to maximize your tax deductions and credits. They’ll review your return line by line, sign it and guarantee it’s done right, for
100% confidence.

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Own a business
Student
Rated 5 out of 5 by from filing my taxes was made very easy using turbo tax After I wasn't successful using the live chat feature, my fault. I made an appointment to speak with an expert. He was VERY patient and answered all my questions and explained why. I understood everything I was doing on my return. I never felt rushed which i really appreciated. I will use this service again
Date published: 2021-03-02
Rated 4 out of 5 by from good step by step everything was in order and easy to navigate while doing the forms.
Date published: 2021-03-02
Rated 2 out of 5 by from Easy to add charges I tried to engage with someone about my turbo tax charges but couldn't. Did not want to pay an additional 40 simply to remove the cost from my refund. Just so happened I tried in Feb, then the following day (March) Turbo tax price changed.
Date published: 2021-03-02
Rated 5 out of 5 by from Using TTax for over 30 years TTax figured out that I qualifies for some of the CARES Act payments, which I had no idea of.
Date published: 2021-03-02
Rated 5 out of 5 by from Amazing Turbo tax live was phenomenal! Brandon was incredibly helpful and so very kind!
Date published: 2021-03-02
Rated 5 out of 5 by from KEEPING CURRENT ALWAYS PROMPTS YOU, KEEPS UP TO DATE., AND ESAY EDIT REVIEW
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT!! Very easy to use, makes taxes simple! Very satisfied
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax was awesome Very thorough and easy to navigate. An overall wondrful experience.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is very good, could be better though I’ve been using turbo tax for the las decade and it’s been very helpful. Tax 2020 years addition of uploading forms via a photo was Awesome!. I did have a couple of issues with the Review process. It point out some valid question like is there a value of line 32 on page 2 of your return but, it displays the form where the question is asked rather than displaying line 32 of page two. I also had great difficulty trying to find line 32 page 2 of my tax return. It used to be easier to get to specific parts of the return but in effort to make the overall input process easier getting to specific forms is harder. The help assitant was useless. Also the Review pointed out a question on form 1099-R, I had 5 of them between my wife and myself. Be more specific. Otherwise this is a very good tool.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax for several years. I have used their well trained staff to help with any questions and to go over return for anything I might have missed. They were awesome. I would recommend Turbo Tax to anyone.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 452
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from filing my taxes was made very easy using turbo tax After I wasn't successful using the live chat feature, my fault. I made an appointment to speak with an expert. He was VERY patient and answered all my questions and explained why. I understood everything I was doing on my return. I never felt rushed which i really appreciated. I will use this service again
Date published: 2021-03-02
Rated 4 out of 5 by from good step by step everything was in order and easy to navigate while doing the forms.
Date published: 2021-03-02
Rated 2 out of 5 by from Easy to add charges I tried to engage with someone about my turbo tax charges but couldn't. Did not want to pay an additional 40 simply to remove the cost from my refund. Just so happened I tried in Feb, then the following day (March) Turbo tax price changed.
Date published: 2021-03-02
Rated 5 out of 5 by from Using TTax for over 30 years TTax figured out that I qualifies for some of the CARES Act payments, which I had no idea of.
Date published: 2021-03-02
Rated 5 out of 5 by from Amazing Turbo tax live was phenomenal! Brandon was incredibly helpful and so very kind!
Date published: 2021-03-02
Rated 5 out of 5 by from KEEPING CURRENT ALWAYS PROMPTS YOU, KEEPS UP TO DATE., AND ESAY EDIT REVIEW
Date published: 2021-03-02
Rated 5 out of 5 by from GREAT!! Very easy to use, makes taxes simple! Very satisfied
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax was awesome Very thorough and easy to navigate. An overall wondrful experience.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is very good, could be better though I’ve been using turbo tax for the las decade and it’s been very helpful. Tax 2020 years addition of uploading forms via a photo was Awesome!. I did have a couple of issues with the Review process. It point out some valid question like is there a value of line 32 on page 2 of your return but, it displays the form where the question is asked rather than displaying line 32 of page two. I also had great difficulty trying to find line 32 page 2 of my tax return. It used to be easier to get to specific parts of the return but in effort to make the overall input process easier getting to specific forms is harder. The help assitant was useless. Also the Review pointed out a question on form 1099-R, I had 5 of them between my wife and myself. Be more specific. Otherwise this is a very good tool.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome! I have used Turbo Tax for several years. I have used their well trained staff to help with any questions and to go over return for anything I might have missed. They were awesome. I would recommend Turbo Tax to anyone.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 452