TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
Delores Borealis from
Finally -- improvements
Not sure what happened but TurboTax's simplicity and guidance were better this year than ever before. This is the first real improvement I've seen and I've been using the service since 2008 (maybe earlier?).
Date published: 2023-04-19
Rated 3 out of 5 by
Steph2597 from
Simple but average
Turbo tax was simple but made me redo things at some points. It was confusing at times, but mostly straight forward.
Date published: 2023-04-19
Rated 4 out of 5 by
Dontwait from
Turbotax is far better than paper forms,
I have been using Turbotax for years and have confidence in its calculations.
Date published: 2023-04-19
Rated 4 out of 5 by
Bealov66 from
Satisfied
Easy process that was satisfying and simple and quick
Date published: 2023-04-19
Rated 2 out of 5 by
ChrisG100 from
Clunky,endless circles,buggy 3rd party connections
The navigation looks simpler this year, but just made it more difficult to get to what you want. Understand the "we just have to ask questions" but those end up taking more than half the time. Not one applied and I was aware of the ones that I needed to be on the look out for. The please hire a tax professional kept popping up with no easy navigation to return to my spot. When I left and came back, my file was usually a screen behind what had been entered and was never saved as recent, even if I had been on the same page for a few minutes. All said, no one likes doing taxes, and I am glad and still a step up from filling in the forms by hand.
Date published: 2023-04-19
Rated 3 out of 5 by
Me mike from
it is ok. some problems with the software and ways
The experts really helped me. April helped me realize a big mistake in the w4 that I was not aware of. April was awesome, kind, and undertanding. I think that there are ways to improve the software and resolve issues from past returns. That would be a better way to make money rather than nickel and dime for more fees. I would rather know that I am getting the best single product with the best resources. One way to prove that you have the best product would be to redo past returns and find $ that was otherwise not identified. After using turbotax, it feels like I just got off of Allegiant Airlines and had to pay for $10 peanuts, got charged for the wrong sized bag, and I couldn't recline the chair because I bought the wrong ticket.
Date published: 2023-04-19
Rated 2 out of 5 by
RileyPRO from
This program has progressively gotten worse.
I will not be using TurboTax next year. It has gotten progressively worse at indicating missing fields and it kept jumping back to the beginning of the process. Absolutely AWFUL. It took more than 5 hours and the upgrades are so expensive. I'll just hire someone next year and pay myself the time.
Date published: 2023-04-19
Rated 4 out of 5 by
Autoblade from
Turbotax is good and getting better.
I have used most tax return software's and I have used Turbotax the lat 5 years solid.
Date published: 2023-04-19
Rated 5 out of 5 by
PDN64 from
USER FRIENDLY!
We had a lot of questions this tax season and several changes but TurboTax answered them plainly. I would recommend this platform to everyone.
Date published: 2023-04-19
Rated 5 out of 5 by
Drew8314 from
TurboTax works good and is very helpful
Very good and helpful with the whole process nice people.
All TurboTax® Offerings Reviews - Page 450
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Delores Borealis from
Finally -- improvements
Not sure what happened but TurboTax's simplicity and guidance were better this year than ever before. This is the first real improvement I've seen and I've been using the service since 2008 (maybe earlier?).
Date published: 2023-04-19
Rated 3 out of 5 by
Steph2597 from
Simple but average
Turbo tax was simple but made me redo things at some points. It was confusing at times, but mostly straight forward.
Date published: 2023-04-19
Rated 4 out of 5 by
Dontwait from
Turbotax is far better than paper forms,
I have been using Turbotax for years and have confidence in its calculations.
Date published: 2023-04-19
Rated 4 out of 5 by
Bealov66 from
Satisfied
Easy process that was satisfying and simple and quick
Date published: 2023-04-19
Rated 2 out of 5 by
ChrisG100 from
Clunky,endless circles,buggy 3rd party connections
The navigation looks simpler this year, but just made it more difficult to get to what you want. Understand the "we just have to ask questions" but those end up taking more than half the time. Not one applied and I was aware of the ones that I needed to be on the look out for. The please hire a tax professional kept popping up with no easy navigation to return to my spot. When I left and came back, my file was usually a screen behind what had been entered and was never saved as recent, even if I had been on the same page for a few minutes. All said, no one likes doing taxes, and I am glad and still a step up from filling in the forms by hand.
Date published: 2023-04-19
Rated 3 out of 5 by
Me mike from
it is ok. some problems with the software and ways
The experts really helped me. April helped me realize a big mistake in the w4 that I was not aware of. April was awesome, kind, and undertanding. I think that there are ways to improve the software and resolve issues from past returns. That would be a better way to make money rather than nickel and dime for more fees. I would rather know that I am getting the best single product with the best resources. One way to prove that you have the best product would be to redo past returns and find $ that was otherwise not identified. After using turbotax, it feels like I just got off of Allegiant Airlines and had to pay for $10 peanuts, got charged for the wrong sized bag, and I couldn't recline the chair because I bought the wrong ticket.
Date published: 2023-04-19
Rated 2 out of 5 by
RileyPRO from
This program has progressively gotten worse.
I will not be using TurboTax next year. It has gotten progressively worse at indicating missing fields and it kept jumping back to the beginning of the process. Absolutely AWFUL. It took more than 5 hours and the upgrades are so expensive. I'll just hire someone next year and pay myself the time.
Date published: 2023-04-19
Rated 4 out of 5 by
Autoblade from
Turbotax is good and getting better.
I have used most tax return software's and I have used Turbotax the lat 5 years solid.
Date published: 2023-04-19
Rated 5 out of 5 by
PDN64 from
USER FRIENDLY!
We had a lot of questions this tax season and several changes but TurboTax answered them plainly. I would recommend this platform to everyone.
Date published: 2023-04-19
Rated 5 out of 5 by
Drew8314 from
TurboTax works good and is very helpful
Very good and helpful with the whole process nice people.
All TurboTax® Offerings Reviews - Page 450
Date published: 2023-04-19