TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Turbotax_lobbys_thegov from
Booo you lobby the government to ensure business
What am I paying for? This interface is rough. Customer service on the phone was not helpful. The IRS knows what I owe, they should just send a bill. I clicked through a bunch of things just to see that turbotax made a mistake that should have been easy but took me 2 hours to figure out. On the phone, the rep said sorry can't help you at all.
Date published: 2023-04-19
Rated 5 out of 5 by
surfer374 from
Easy To Use
It tells me in plain English, keeps all my previous data from 2013. Pleased with the experience
Date published: 2023-04-19
Rated 3 out of 5 by
niko23 from
prices going up
I have a love-hate relationship. For someone who has been doing TurboTax for 7 years I wish there were better deals other than that awesome easy program to help w taxes.
Date published: 2023-04-19
Rated 5 out of 5 by
1310 from
Turbo Tax is far superior to a tax prep service
Turbo Tax step-by-step is a great product especially when complemented by Turbo Tax live specialists that know the product as well as the US tax maze.
Date published: 2023-04-19
Rated 5 out of 5 by
Mercedes88 from
Every year gets easier to File using Turbotax
Had a problem removing information I had entered by accident and was able to get live help with share-screen assistance. It was a very efficient way to find the error and delete the information that kept holding up the completion of the filing portion at the end.
Date published: 2023-04-19
Rated 5 out of 5 by
MORENITA75 from
EASY AND QUICK
Love turbotax; it is easy and quick! Very friendly user.
Date published: 2023-04-19
Rated 2 out of 5 by
Doesnt make sense from
It sounds like it's free but it's not
It says recommend you buy the higher package, and when you say you don't want too, it says you need to in order to continue. I can barely use the functions available so I think there are other services that are better.
Date published: 2023-04-19
Rated 5 out of 5 by
suppersready from
Quick, Easy, & Informative
Overall the process was straight forward and easy to follow. Great information on 95% of tax related information, questions, considerations when filling information in, ect. Lot's of great information integrated into gui that explains what portions of tax documents are saying in more clear wording as well as where to get additional information from external sources. Wonderful features for tax return calculation projections & guarantee provided.
Date published: 2023-04-19
Rated 5 out of 5 by
Turboed2Taxed from
Could Not Have Done It Without TT
Due a number of new tax scenarios, this was an exceptionally challenging year to tackle taxes alone. The system led me through the process smoothly despite dealing with new and unusual filing issues, including multiple states, for 2022. I felt like there was a coach at my side along the way.
Date published: 2023-04-19
Rated 5 out of 5 by
rhspas from
Efficient and easy
Tips helpful, additional assistance is always available!
All TurboTax® Offerings Reviews - Page 409
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Turbotax_lobbys_thegov from
Booo you lobby the government to ensure business
What am I paying for? This interface is rough. Customer service on the phone was not helpful. The IRS knows what I owe, they should just send a bill. I clicked through a bunch of things just to see that turbotax made a mistake that should have been easy but took me 2 hours to figure out. On the phone, the rep said sorry can't help you at all.
Date published: 2023-04-19
Rated 5 out of 5 by
surfer374 from
Easy To Use
It tells me in plain English, keeps all my previous data from 2013. Pleased with the experience
Date published: 2023-04-19
Rated 3 out of 5 by
niko23 from
prices going up
I have a love-hate relationship. For someone who has been doing TurboTax for 7 years I wish there were better deals other than that awesome easy program to help w taxes.
Date published: 2023-04-19
Rated 5 out of 5 by
1310 from
Turbo Tax is far superior to a tax prep service
Turbo Tax step-by-step is a great product especially when complemented by Turbo Tax live specialists that know the product as well as the US tax maze.
Date published: 2023-04-19
Rated 5 out of 5 by
Mercedes88 from
Every year gets easier to File using Turbotax
Had a problem removing information I had entered by accident and was able to get live help with share-screen assistance. It was a very efficient way to find the error and delete the information that kept holding up the completion of the filing portion at the end.
Date published: 2023-04-19
Rated 5 out of 5 by
MORENITA75 from
EASY AND QUICK
Love turbotax; it is easy and quick! Very friendly user.
Date published: 2023-04-19
Rated 2 out of 5 by
Doesnt make sense from
It sounds like it's free but it's not
It says recommend you buy the higher package, and when you say you don't want too, it says you need to in order to continue. I can barely use the functions available so I think there are other services that are better.
Date published: 2023-04-19
Rated 5 out of 5 by
suppersready from
Quick, Easy, & Informative
Overall the process was straight forward and easy to follow. Great information on 95% of tax related information, questions, considerations when filling information in, ect. Lot's of great information integrated into gui that explains what portions of tax documents are saying in more clear wording as well as where to get additional information from external sources. Wonderful features for tax return calculation projections & guarantee provided.
Date published: 2023-04-19
Rated 5 out of 5 by
Turboed2Taxed from
Could Not Have Done It Without TT
Due a number of new tax scenarios, this was an exceptionally challenging year to tackle taxes alone. The system led me through the process smoothly despite dealing with new and unusual filing issues, including multiple states, for 2022. I felt like there was a coach at my side along the way.
Date published: 2023-04-19
Rated 5 out of 5 by
rhspas from
Efficient and easy
Tips helpful, additional assistance is always available!
All TurboTax® Offerings Reviews - Page 409
Date published: 2023-04-19