TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax - Quick, Easy and Understandable I was able to file for State and Federal Tax in less than 30 minutes. Linked easily to ADP. Recommend to everyone!
Date published: 2023-04-19
Rated 1 out of 5 by from I lost a $303 credit due to Turbo Tax. When it came time to submit my taxes for e-file, Turbo tax would not let me submit due to Form 5695 (2022) because of Qualified fuel cell property costs, which is not applicable to my housing situation. The Turbo Tax message on the screen stated to leave it blank, however, the return would not submit with it blank nor filled out. Thus, I had to remove the Form and loose my $303 credit in order to submit/file my taxes.
Date published: 2023-04-19
Rated 1 out of 5 by from could not submit return Turbo Tax would not let me bypass the 0 amount on the second column of the health reporting portion of the program. It is exceedingly frustrating since that is what my form reports correctly. It does not handle exceptional situations well.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax Turbo Tax really makes filing easy! They help you explore every nook and cranny for any possible tax break you may qualify for.
Date published: 2023-04-19
Rated 2 out of 5 by from Account Import Suck, Know what your doing. Turbo tax grabbed only the common files files using account import. Almost missed a lot more of a refund.
Date published: 2023-04-19
Rated 1 out of 5 by from Online won't let me select Premier. I keep going back and forth to select Premier because that's what i used every year. But this time it keeps choosing automatically for Premium. which cost A LOT more that i don't need.
Date published: 2023-04-19
Rated 4 out of 5 by from Easy to use I like how it takes you step-by-step and prompts what you need
Date published: 2023-04-19
Rated 5 out of 5 by from Great System. Easy to Use. Easy to use. Turbo Tax should limit the amount of products available to choose from and make the cost more affordable.
Date published: 2023-04-19
Rated 1 out of 5 by from Claims its free but its not I could not find the option where it claimed free. when I finally found it, turbo tax decided to charge me 170.
Date published: 2023-04-19
Rated 3 out of 5 by from Thorough but expensive I should have used my friend's accountant to prepare my taxes, but was an idiot and waited until too late. So I had to pay for the extra options to get them to check for everything in my first year of self employment. I ended up paying twice as much as I would have for the accountant. But, at least I feel fairly confident everything was checked for the best outcome I could have gotten with the time crunch I was under. Next year I'm using the accountant.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 404
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax - Quick, Easy and Understandable I was able to file for State and Federal Tax in less than 30 minutes. Linked easily to ADP. Recommend to everyone!
Date published: 2023-04-19
Rated 1 out of 5 by from I lost a $303 credit due to Turbo Tax. When it came time to submit my taxes for e-file, Turbo tax would not let me submit due to Form 5695 (2022) because of Qualified fuel cell property costs, which is not applicable to my housing situation. The Turbo Tax message on the screen stated to leave it blank, however, the return would not submit with it blank nor filled out. Thus, I had to remove the Form and loose my $303 credit in order to submit/file my taxes.
Date published: 2023-04-19
Rated 1 out of 5 by from could not submit return Turbo Tax would not let me bypass the 0 amount on the second column of the health reporting portion of the program. It is exceedingly frustrating since that is what my form reports correctly. It does not handle exceptional situations well.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax Turbo Tax really makes filing easy! They help you explore every nook and cranny for any possible tax break you may qualify for.
Date published: 2023-04-19
Rated 2 out of 5 by from Account Import Suck, Know what your doing. Turbo tax grabbed only the common files files using account import. Almost missed a lot more of a refund.
Date published: 2023-04-19
Rated 1 out of 5 by from Online won't let me select Premier. I keep going back and forth to select Premier because that's what i used every year. But this time it keeps choosing automatically for Premium. which cost A LOT more that i don't need.
Date published: 2023-04-19
Rated 4 out of 5 by from Easy to use I like how it takes you step-by-step and prompts what you need
Date published: 2023-04-19
Rated 5 out of 5 by from Great System. Easy to Use. Easy to use. Turbo Tax should limit the amount of products available to choose from and make the cost more affordable.
Date published: 2023-04-19
Rated 1 out of 5 by from Claims its free but its not I could not find the option where it claimed free. when I finally found it, turbo tax decided to charge me 170.
Date published: 2023-04-19
Rated 3 out of 5 by from Thorough but expensive I should have used my friend's accountant to prepare my taxes, but was an idiot and waited until too late. So I had to pay for the extra options to get them to check for everything in my first year of self employment. I ended up paying twice as much as I would have for the accountant. But, at least I feel fairly confident everything was checked for the best outcome I could have gotten with the time crunch I was under. Next year I'm using the accountant.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 404