TURBO TAX CUSTOMER REVIEWS

TurboTax Live Deluxe Reviews

TurboTax Live Deluxe is an online tax preparation that connects you with real CPAs and EAs on demand to maximize your tax deductions and credits. They’ll review your return line by line, sign it and guarantee it’s done right, for
100% confidence.

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Own a business
Student
Rated 4 out of 5 by from I've been using TurboTax for years. I've been using TurboTax for years now and I'm pretty versed in how to use it, I just don't like that you have to pay extra just to talk to someone about maybe one question that I have. Other than that I have no complaints and it is easy to use program that I've been using since my teens.
Date published: 2021-02-24
Rated 5 out of 5 by from They make it easy Taxes are hard, TurboTax makes them go down easier.
Date published: 2021-02-24
Rated 3 out of 5 by from Experience was clunky The website made me re-enter all of my W-2 info at the review stage then added it to the existing W-2 causing it to think I owed taxes. Then when I deleted one I had to manually re-enter some of the info. They then attempted to charge me a 50% fee to deduct the processing fee from my taxes.
Date published: 2021-02-24
Rated 1 out of 5 by from Turbo Tax has Bugs This Year Lots of issues in the final review. Had trouble with 1099-B dates. Final check before filing kept asking for dates that were already in the program. Called TT tech support and they said there was a "glitch" in the program. Weren't able to help and offered no solutions.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX WAS GREAT! SO EASY A KID CAN DO IT! WILL DO IT AGAIN NEXT YEAR
Date published: 2021-02-24
Rated 5 out of 5 by from EASY This was super quick and easy to understand. Also I really liked all the side notes and ability to ask questions as I went. It helped to understand what I was clicking.
Date published: 2021-02-24
Rated 5 out of 5 by from Simple and easy Easy and simple to use. Great service! Excellent to use. Support if needed is there for you.
Date published: 2021-02-24
Rated 3 out of 5 by from Turbotax is getting expensive I am not pleased with the increase to what it cost to file.
Date published: 2021-02-24
Rated 5 out of 5 by from Easiest tax return yet! I love how Turbo Tax walks me through each step! I feel like I have a tax expert sitting next to me helping me with my taxes!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax Free Online Edition I had no trouble completing tax form, well done, extremely easy to use, friendly software.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 402
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I've been using TurboTax for years. I've been using TurboTax for years now and I'm pretty versed in how to use it, I just don't like that you have to pay extra just to talk to someone about maybe one question that I have. Other than that I have no complaints and it is easy to use program that I've been using since my teens.
Date published: 2021-02-24
Rated 5 out of 5 by from They make it easy Taxes are hard, TurboTax makes them go down easier.
Date published: 2021-02-24
Rated 3 out of 5 by from Experience was clunky The website made me re-enter all of my W-2 info at the review stage then added it to the existing W-2 causing it to think I owed taxes. Then when I deleted one I had to manually re-enter some of the info. They then attempted to charge me a 50% fee to deduct the processing fee from my taxes.
Date published: 2021-02-24
Rated 1 out of 5 by from Turbo Tax has Bugs This Year Lots of issues in the final review. Had trouble with 1099-B dates. Final check before filing kept asking for dates that were already in the program. Called TT tech support and they said there was a "glitch" in the program. Weren't able to help and offered no solutions.
Date published: 2021-02-24
Rated 5 out of 5 by from TURBO TAX WAS GREAT! SO EASY A KID CAN DO IT! WILL DO IT AGAIN NEXT YEAR
Date published: 2021-02-24
Rated 5 out of 5 by from EASY This was super quick and easy to understand. Also I really liked all the side notes and ability to ask questions as I went. It helped to understand what I was clicking.
Date published: 2021-02-24
Rated 5 out of 5 by from Simple and easy Easy and simple to use. Great service! Excellent to use. Support if needed is there for you.
Date published: 2021-02-24
Rated 3 out of 5 by from Turbotax is getting expensive I am not pleased with the increase to what it cost to file.
Date published: 2021-02-24
Rated 5 out of 5 by from Easiest tax return yet! I love how Turbo Tax walks me through each step! I feel like I have a tax expert sitting next to me helping me with my taxes!
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax Free Online Edition I had no trouble completing tax form, well done, extremely easy to use, friendly software.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 402