TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Great platform Everything was easy and straight to the point will be using turbo tax again
Date published: 2023-04-19
Rated 1 out of 5 by from Rejected twice after finished and paid! I'm late after sending in my return yesterday and it was rejected! Line 11 of 2021 return?
Date published: 2023-04-19
Rated 5 out of 5 by from Good C7 ch u fry egg th in j it egg egg GJ hi it r 4th uh
Date published: 2023-04-19
Rated 3 out of 5 by from charges too much Easy to use but too expensive. I am low income & self employed so I can't do the simple, free form. Charged over $200 just to file. There should be lower fees for people with lower income.
Date published: 2023-04-19
Rated 2 out of 5 by from Too Expensive I use TT because I have for years but I would pay less hiring an accountant.
Date published: 2023-04-19
Rated 2 out of 5 by from It's OK. It needs to be easier. You need to STOP trying to upgrade me!
Date published: 2023-04-19
Rated 5 out of 5 by from So Easy! Love TurboTax. It’s so quick and easy. User friendly.
Date published: 2023-04-19
Rated 1 out of 5 by from More confusing than ever We purchased turbo tax for a fee, was supposed to allow up to 5 people and different computer to file for free. I filled out my returns but was forced to pay extra $179 in order toi be able to file. I was unaware that this would happen and I feel like I got ripped off. I would like some sort of refund either for the software or for the fees that you charged so that I could file my returns. Next year I will just hire a tax guy, as the prices will be cheaper than this confusing software
Date published: 2023-04-19
Rated 5 out of 5 by from Best Tax Prep Experience Yet Great Experience... Easy to follow and understand... Made me feel really confident I was completing my return competently and correctly... Love the review feature and access to additional professional assistance if needed!
Date published: 2023-04-19
Rated 1 out of 5 by from stuck in a never-ending loop Couldn't file electronically which was the whole point of using turbotax! No clear reason given or aid on why the forms wouldn't efile. Ended up being a waste of time & money
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 377
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great platform Everything was easy and straight to the point will be using turbo tax again
Date published: 2023-04-19
Rated 1 out of 5 by from Rejected twice after finished and paid! I'm late after sending in my return yesterday and it was rejected! Line 11 of 2021 return?
Date published: 2023-04-19
Rated 5 out of 5 by from Good C7 ch u fry egg th in j it egg egg GJ hi it r 4th uh
Date published: 2023-04-19
Rated 3 out of 5 by from charges too much Easy to use but too expensive. I am low income & self employed so I can't do the simple, free form. Charged over $200 just to file. There should be lower fees for people with lower income.
Date published: 2023-04-19
Rated 2 out of 5 by from Too Expensive I use TT because I have for years but I would pay less hiring an accountant.
Date published: 2023-04-19
Rated 2 out of 5 by from It's OK. It needs to be easier. You need to STOP trying to upgrade me!
Date published: 2023-04-19
Rated 5 out of 5 by from So Easy! Love TurboTax. It’s so quick and easy. User friendly.
Date published: 2023-04-19
Rated 1 out of 5 by from More confusing than ever We purchased turbo tax for a fee, was supposed to allow up to 5 people and different computer to file for free. I filled out my returns but was forced to pay extra $179 in order toi be able to file. I was unaware that this would happen and I feel like I got ripped off. I would like some sort of refund either for the software or for the fees that you charged so that I could file my returns. Next year I will just hire a tax guy, as the prices will be cheaper than this confusing software
Date published: 2023-04-19
Rated 5 out of 5 by from Best Tax Prep Experience Yet Great Experience... Easy to follow and understand... Made me feel really confident I was completing my return competently and correctly... Love the review feature and access to additional professional assistance if needed!
Date published: 2023-04-19
Rated 1 out of 5 by from stuck in a never-ending loop Couldn't file electronically which was the whole point of using turbotax! No clear reason given or aid on why the forms wouldn't efile. Ended up being a waste of time & money
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 377