TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
Ironick08 from
Turbo tax is a scam
Turbo tax Claims to be free yet charges $150. Won’t be using it again. For what turbo tax charges I could hire a tax professional that I can talk to
Date published: 2023-04-19
Rated 5 out of 5 by
Yehuda Halpert from
Was AVery Good Experience
The help I received from your agents was excellent, in particular dan. He followed up continuously throughout the process. Was responsive, helpful and most importantly proactive. He was very knowledgeable of teh law and teh software and when he did not know an answer (an obscure parsonage issue) he followed up internally until an answer was found.
Date published: 2023-04-19
Rated 5 out of 5 by
Bowman340 from
W2-C submitted with ease
Michelle with TurboTax gracefully (& patiently) guided me through the process of submitting a corrected W-2C perfectly!! Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by
TYE1ON from
Great service
GREAT SERVICE AND VERY SIMPLE TO USE. HAD ME DONE IN 35 MINUTES.
Date published: 2023-04-19
Rated 2 out of 5 by
Maeve1 from
Could be better - Investment shortcomings
Importing data from stocks does not import correctly. I had a net loss from sales of my stocks and that wasn't reflected. Also my foreign trades were not document correctly. So I ended up having to manually input it. Still useful as a guide in other areas but not good with investments.
Date published: 2023-04-19
Rated 3 out of 5 by
BrianCH from
Turbotax
Need to update software for QBI and Safe Harbor. 2 issues, first is very little guidance on these topics. Second issue is if you have residential and commercial properties it is impossible to tell how they are grouped as the list reads the same for every property. This section really needs to be improved as it has been limited in 2020 and 2021.
Date published: 2023-04-19
Rated 5 out of 5 by
Stephanie m 261 from
Turbo is great
It was easy step by step, I would highly recommend service
Date published: 2023-04-19
Rated 2 out of 5 by
IntotheBreech from
It's never free
The premise that this a free filing is misleading. The company will find a way to charge you a service fee for tax preparation and filing.
Date published: 2023-04-19
Rated 5 out of 5 by
JWSE from
TT
Loved it!! Easy to use and FAST!!! I got our taxes done in one hour and 19 minutes even after having a heart attack in the family on Monday!!
Date published: 2023-04-19
Rated 5 out of 5 by
Mariagyanez from
Turbo tax is awesome
Used turbo tax to file, was a bit hard since I didn’t have last year’s information but was able to fix it
All TurboTax® Offerings Reviews - Page 369
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Ironick08 from
Turbo tax is a scam
Turbo tax Claims to be free yet charges $150. Won’t be using it again. For what turbo tax charges I could hire a tax professional that I can talk to
Date published: 2023-04-19
Rated 5 out of 5 by
Yehuda Halpert from
Was AVery Good Experience
The help I received from your agents was excellent, in particular dan. He followed up continuously throughout the process. Was responsive, helpful and most importantly proactive. He was very knowledgeable of teh law and teh software and when he did not know an answer (an obscure parsonage issue) he followed up internally until an answer was found.
Date published: 2023-04-19
Rated 5 out of 5 by
Bowman340 from
W2-C submitted with ease
Michelle with TurboTax gracefully (& patiently) guided me through the process of submitting a corrected W-2C perfectly!! Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by
TYE1ON from
Great service
GREAT SERVICE AND VERY SIMPLE TO USE. HAD ME DONE IN 35 MINUTES.
Date published: 2023-04-19
Rated 2 out of 5 by
Maeve1 from
Could be better - Investment shortcomings
Importing data from stocks does not import correctly. I had a net loss from sales of my stocks and that wasn't reflected. Also my foreign trades were not document correctly. So I ended up having to manually input it. Still useful as a guide in other areas but not good with investments.
Date published: 2023-04-19
Rated 3 out of 5 by
BrianCH from
Turbotax
Need to update software for QBI and Safe Harbor. 2 issues, first is very little guidance on these topics. Second issue is if you have residential and commercial properties it is impossible to tell how they are grouped as the list reads the same for every property. This section really needs to be improved as it has been limited in 2020 and 2021.
Date published: 2023-04-19
Rated 5 out of 5 by
Stephanie m 261 from
Turbo is great
It was easy step by step, I would highly recommend service
Date published: 2023-04-19
Rated 2 out of 5 by
IntotheBreech from
It's never free
The premise that this a free filing is misleading. The company will find a way to charge you a service fee for tax preparation and filing.
Date published: 2023-04-19
Rated 5 out of 5 by
JWSE from
TT
Loved it!! Easy to use and FAST!!! I got our taxes done in one hour and 19 minutes even after having a heart attack in the family on Monday!!
Date published: 2023-04-19
Rated 5 out of 5 by
Mariagyanez from
Turbo tax is awesome
Used turbo tax to file, was a bit hard since I didn’t have last year’s information but was able to fix it
All TurboTax® Offerings Reviews - Page 369
Date published: 2023-04-19