TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 2 out of 5 by
MI_Soldier from
The product and service are getting worse
Multiple errors in the software prevented me from going back and fixing a mistake I made, which then required me to scrub the entire return and start from scratch last night at 11pm EST. Further, features that I acknowledged I needed were left out of the automated process.
Date published: 2023-04-19
Rated 1 out of 5 by
ZekeDD from
I don' like turbo tax
To many pop ups from credit karma when you are trying to type important info & I missed submiting on time because of the pop up I thought I had finished but actually did not due to the pop up interfering
Date published: 2023-04-19
Rated 5 out of 5 by
Tonyyoungphaseone from
Simple
Love how simple this is here! Very easy to file your return by yourself and save big money!!!
Date published: 2023-04-19
Rated 5 out of 5 by
JKinNC from
Wonderfully helpful
Turbo Tax is both helpful and simple for folks who are not accountants.
Date published: 2023-04-19
Rated 4 out of 5 by
Chumly 1960 from
I plan my life around keeping my taxes simple
I thought I was the only one who tried to race through his taxes. Guess I was wrong. Zoom Zoom. Thank you Turbo Tax!
Date published: 2023-04-19
Rated 5 out of 5 by
Jonel Cru from
Income tax
It was convenient and easy to use. Expained nescessary information for ease of filing.
Date published: 2023-04-19
Rated 5 out of 5 by
TJ Guerin from
Awesome
Great service. Stress free. I did not have to worry about trying to figure out the tax laws or or rules.
Date published: 2023-04-19
Rated 5 out of 5 by
Jibberr21 from
great
very helpful and informative, love the attention to detail
Date published: 2023-04-19
Rated 2 out of 5 by
Roybert80 from
decent, thirsty to up sale
Had a error, that should have been simple to fix, but turbo tax kept telling me the error was fixed, when it wasn't. Tried getting support, call center seems to be down, never connected to anyone after the system called me. Fingers crossed I figured it out on my own. Also, super annoying how much ad's to offer up grades. No is no, back off.
Date published: 2023-04-19
Rated 5 out of 5 by
CtownNewby from
TurboTax makes it easy!
Easy to understand. It literally walks you through the process step by step.
All TurboTax® Offerings Reviews - Page 360
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
MI_Soldier from
The product and service are getting worse
Multiple errors in the software prevented me from going back and fixing a mistake I made, which then required me to scrub the entire return and start from scratch last night at 11pm EST. Further, features that I acknowledged I needed were left out of the automated process.
Date published: 2023-04-19
Rated 1 out of 5 by
ZekeDD from
I don' like turbo tax
To many pop ups from credit karma when you are trying to type important info & I missed submiting on time because of the pop up I thought I had finished but actually did not due to the pop up interfering
Date published: 2023-04-19
Rated 5 out of 5 by
Tonyyoungphaseone from
Simple
Love how simple this is here! Very easy to file your return by yourself and save big money!!!
Date published: 2023-04-19
Rated 5 out of 5 by
JKinNC from
Wonderfully helpful
Turbo Tax is both helpful and simple for folks who are not accountants.
Date published: 2023-04-19
Rated 4 out of 5 by
Chumly 1960 from
I plan my life around keeping my taxes simple
I thought I was the only one who tried to race through his taxes. Guess I was wrong. Zoom Zoom. Thank you Turbo Tax!
Date published: 2023-04-19
Rated 5 out of 5 by
Jonel Cru from
Income tax
It was convenient and easy to use. Expained nescessary information for ease of filing.
Date published: 2023-04-19
Rated 5 out of 5 by
TJ Guerin from
Awesome
Great service. Stress free. I did not have to worry about trying to figure out the tax laws or or rules.
Date published: 2023-04-19
Rated 5 out of 5 by
Jibberr21 from
great
very helpful and informative, love the attention to detail
Date published: 2023-04-19
Rated 2 out of 5 by
Roybert80 from
decent, thirsty to up sale
Had a error, that should have been simple to fix, but turbo tax kept telling me the error was fixed, when it wasn't. Tried getting support, call center seems to be down, never connected to anyone after the system called me. Fingers crossed I figured it out on my own. Also, super annoying how much ad's to offer up grades. No is no, back off.
Date published: 2023-04-19
Rated 5 out of 5 by
CtownNewby from
TurboTax makes it easy!
Easy to understand. It literally walks you through the process step by step.
All TurboTax® Offerings Reviews - Page 360
Date published: 2023-04-19