TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from The product and service are getting worse Multiple errors in the software prevented me from going back and fixing a mistake I made, which then required me to scrub the entire return and start from scratch last night at 11pm EST. Further, features that I acknowledged I needed were left out of the automated process.
Date published: 2023-04-19
Rated 1 out of 5 by from I don' like turbo tax To many pop ups from credit karma when you are trying to type important info & I missed submiting on time because of the pop up I thought I had finished but actually did not due to the pop up interfering
Date published: 2023-04-19
Rated 5 out of 5 by from Simple Love how simple this is here! Very easy to file your return by yourself and save big money!!!
Date published: 2023-04-19
Rated 5 out of 5 by from Wonderfully helpful Turbo Tax is both helpful and simple for folks who are not accountants.
Date published: 2023-04-19
Rated 4 out of 5 by from I plan my life around keeping my taxes simple I thought I was the only one who tried to race through his taxes. Guess I was wrong. Zoom Zoom. Thank you Turbo Tax!
Date published: 2023-04-19
Rated 5 out of 5 by from Income tax It was convenient and easy to use. Expained nescessary information for ease of filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Great service. Stress free. I did not have to worry about trying to figure out the tax laws or or rules.
Date published: 2023-04-19
Rated 5 out of 5 by from great very helpful and informative, love the attention to detail
Date published: 2023-04-19
Rated 2 out of 5 by from decent, thirsty to up sale Had a error, that should have been simple to fix, but turbo tax kept telling me the error was fixed, when it wasn't. Tried getting support, call center seems to be down, never connected to anyone after the system called me. Fingers crossed I figured it out on my own. Also, super annoying how much ad's to offer up grades. No is no, back off.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it easy! Easy to understand. It literally walks you through the process step by step.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 360
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from The product and service are getting worse Multiple errors in the software prevented me from going back and fixing a mistake I made, which then required me to scrub the entire return and start from scratch last night at 11pm EST. Further, features that I acknowledged I needed were left out of the automated process.
Date published: 2023-04-19
Rated 1 out of 5 by from I don' like turbo tax To many pop ups from credit karma when you are trying to type important info & I missed submiting on time because of the pop up I thought I had finished but actually did not due to the pop up interfering
Date published: 2023-04-19
Rated 5 out of 5 by from Simple Love how simple this is here! Very easy to file your return by yourself and save big money!!!
Date published: 2023-04-19
Rated 5 out of 5 by from Wonderfully helpful Turbo Tax is both helpful and simple for folks who are not accountants.
Date published: 2023-04-19
Rated 4 out of 5 by from I plan my life around keeping my taxes simple I thought I was the only one who tried to race through his taxes. Guess I was wrong. Zoom Zoom. Thank you Turbo Tax!
Date published: 2023-04-19
Rated 5 out of 5 by from Income tax It was convenient and easy to use. Expained nescessary information for ease of filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Great service. Stress free. I did not have to worry about trying to figure out the tax laws or or rules.
Date published: 2023-04-19
Rated 5 out of 5 by from great very helpful and informative, love the attention to detail
Date published: 2023-04-19
Rated 2 out of 5 by from decent, thirsty to up sale Had a error, that should have been simple to fix, but turbo tax kept telling me the error was fixed, when it wasn't. Tried getting support, call center seems to be down, never connected to anyone after the system called me. Fingers crossed I figured it out on my own. Also, super annoying how much ad's to offer up grades. No is no, back off.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it easy! Easy to understand. It literally walks you through the process step by step.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 360