TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Bad Experience With Technology While uploading from Coinbase I ran into an issue where I had to review/edit two transactions. The system would not allow me to. I called for support and received no help outside of validating what I had experienced. Spent about 30-45 minutes on a simple issue. Now, I do love the ease of access that TurboTax gives me when uploading financial institutions. It makes this process much easier.
Date published: 2023-04-12
Rated 4 out of 5 by from Mostly good Everything went well with Federal but state taxes credit didn't take me to the look up function to find out what amount I had paid to school district. but I managed to look this up on my own.
Date published: 2023-04-12
Rated 3 out of 5 by from Mediocre Not particularly streamlined or easy to use. Should be quite easy to do my taxes each year since there have been minimal changes, yet its a bit of a hassle.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbotax was great!! Love my experience with Turbotax. Very easy to use and they helped find any reductions that i qualified for.
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome Great experience, I love using the app, been using
Date published: 2023-04-12
Rated 3 out of 5 by from TO HARD TO INPUT CREDIT CARD INFORMATION I HAD TO GO TGHRU EVERY CARD I HAD BEFORE IT WOULD ACCEPT PAYMENT, VERY FRUSTRATING
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo Tax is very user friendly I was pleased that it didn't take long to do my taxes while using Turbo Tax.
Date published: 2023-04-12
Rated 4 out of 5 by from It's been better I understand tax laws change every year, but this year the process was a little more tedious. I liked moving aroung the return as data became available. I really liked the help tabs. They are much more informative now.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is awesome I use Turbo Tax every year. It is very easy to use.
Date published: 2023-04-12
Rated 2 out of 5 by from Installation Did Not Work, Same as Last Year I installed, accepted updates. Progress bar froze. Same experience as last year, took me 5 hrs searching TT forum and trying to figure out how to fix. On about the 10th try to update, it just worked, no idea why. Terrible quality testing from Intuit. Newish computer.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3511
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Bad Experience With Technology While uploading from Coinbase I ran into an issue where I had to review/edit two transactions. The system would not allow me to. I called for support and received no help outside of validating what I had experienced. Spent about 30-45 minutes on a simple issue. Now, I do love the ease of access that TurboTax gives me when uploading financial institutions. It makes this process much easier.
Date published: 2023-04-12
Rated 4 out of 5 by from Mostly good Everything went well with Federal but state taxes credit didn't take me to the look up function to find out what amount I had paid to school district. but I managed to look this up on my own.
Date published: 2023-04-12
Rated 3 out of 5 by from Mediocre Not particularly streamlined or easy to use. Should be quite easy to do my taxes each year since there have been minimal changes, yet its a bit of a hassle.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbotax was great!! Love my experience with Turbotax. Very easy to use and they helped find any reductions that i qualified for.
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome Great experience, I love using the app, been using
Date published: 2023-04-12
Rated 3 out of 5 by from TO HARD TO INPUT CREDIT CARD INFORMATION I HAD TO GO TGHRU EVERY CARD I HAD BEFORE IT WOULD ACCEPT PAYMENT, VERY FRUSTRATING
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo Tax is very user friendly I was pleased that it didn't take long to do my taxes while using Turbo Tax.
Date published: 2023-04-12
Rated 4 out of 5 by from It's been better I understand tax laws change every year, but this year the process was a little more tedious. I liked moving aroung the return as data became available. I really liked the help tabs. They are much more informative now.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is awesome I use Turbo Tax every year. It is very easy to use.
Date published: 2023-04-12
Rated 2 out of 5 by from Installation Did Not Work, Same as Last Year I installed, accepted updates. Progress bar froze. Same experience as last year, took me 5 hrs searching TT forum and trying to figure out how to fix. On about the 10th try to update, it just worked, no idea why. Terrible quality testing from Intuit. Newish computer.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3511