TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Why I keep coming back! Because Turbo Tax RAWKS! The interface was slick and easy to understand. I'm not the best at math and my accounting skills are dead last. If I have questions (which I had in previous years, but not this year), the utility was quick and accurate.
Date published: 2023-04-10
Rated 1 out of 5 by from Accountants are just as expensive My forms were rejected for not including health insurance forms despite never having been prompted via turbo tax to include these documents. I have just refilled but doubt it will be accepted this time either since I was unable to include these documents even after accessing turbo tax “help” materials. These materials did not assist in any way.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax Rocks !!! Karen our CPA was amazing. She helped us a lot. Great stuff.
Date published: 2023-04-10
Rated 4 out of 5 by from Stoked It was fast and cheap. Not much else to say. Let's hope my personal info stays safe.
Date published: 2023-04-10
Rated 3 out of 5 by from Trying to sell me up the entire way I know that you are obligated to offer a free product for simple returns like mine but you are constantly trying to milk money from filers throughout the process. Really did not like that.
Date published: 2023-04-10
Rated 4 out of 5 by from Love Turbo Tax It's easy to use, instructions are clear. Have been filing my own taxes for years.
Date published: 2023-04-10
Rated 3 out of 5 by from TurboTax is not as helpful as it used to be I prefer the filling in of forms method to the "Answer our questions and we will fill in the forms for you" method of doing taxes. The more removed I become from the process the less my needs are met. I will definitely not be using the on line version next year.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Great! We received the help we needed and got it done! WE ARE HAPPY TO BE DONE
Date published: 2023-04-10
Rated 1 out of 5 by from Just the worst Every year this site does less, remembers less of my info from screen to screen, and gets worse at importing info from banks, usually completely missing multiple accounts from the same bank and just getting numbers wrong. If you're going to spend so much money lobbying to keep taxes impossible to do on our own, at least make this experience less miserable, error prone, and confusing.
Date published: 2023-04-10
Rated 4 out of 5 by from Very easy to use, good instructions Easy to use, good instructions, but problem moving past the email verification
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3505
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Why I keep coming back! Because Turbo Tax RAWKS! The interface was slick and easy to understand. I'm not the best at math and my accounting skills are dead last. If I have questions (which I had in previous years, but not this year), the utility was quick and accurate.
Date published: 2023-04-10
Rated 1 out of 5 by from Accountants are just as expensive My forms were rejected for not including health insurance forms despite never having been prompted via turbo tax to include these documents. I have just refilled but doubt it will be accepted this time either since I was unable to include these documents even after accessing turbo tax “help” materials. These materials did not assist in any way.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax Rocks !!! Karen our CPA was amazing. She helped us a lot. Great stuff.
Date published: 2023-04-10
Rated 4 out of 5 by from Stoked It was fast and cheap. Not much else to say. Let's hope my personal info stays safe.
Date published: 2023-04-10
Rated 3 out of 5 by from Trying to sell me up the entire way I know that you are obligated to offer a free product for simple returns like mine but you are constantly trying to milk money from filers throughout the process. Really did not like that.
Date published: 2023-04-10
Rated 4 out of 5 by from Love Turbo Tax It's easy to use, instructions are clear. Have been filing my own taxes for years.
Date published: 2023-04-10
Rated 3 out of 5 by from TurboTax is not as helpful as it used to be I prefer the filling in of forms method to the "Answer our questions and we will fill in the forms for you" method of doing taxes. The more removed I become from the process the less my needs are met. I will definitely not be using the on line version next year.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Great! We received the help we needed and got it done! WE ARE HAPPY TO BE DONE
Date published: 2023-04-10
Rated 1 out of 5 by from Just the worst Every year this site does less, remembers less of my info from screen to screen, and gets worse at importing info from banks, usually completely missing multiple accounts from the same bank and just getting numbers wrong. If you're going to spend so much money lobbying to keep taxes impossible to do on our own, at least make this experience less miserable, error prone, and confusing.
Date published: 2023-04-10
Rated 4 out of 5 by from Very easy to use, good instructions Easy to use, good instructions, but problem moving past the email verification
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3505