TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from EXPENSIVE VERY EXPENSIVE! I tried to get the free version since it's a simple tax return without a refund, just $11,000 income and had to pay $200
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is so easy to use. I am able to do my taxes in the privacy of my home because TurboTax is so easy to use and has great information aids to assist with questions.
Date published: 2023-04-12
Rated 5 out of 5 by from DEPENDABLE I'VE USED TURBO TAX FOR MANY YEARS. THEY HAVE PROVEN TO BE RELIABLE, CURRENT WITH TAX UPDATES AND A COMFORT TO KNOW THEY ARE SUPPORTING AND AUDITING MY FILINGS ALERTING ME OF ANY CORRECTIONS NEEDED.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is the only way to go! TurboTax is a very simple, easy to follow, tool for tax filing. The program asks all pertinent questions and verifies all entries. Been using it for quite a few years now.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax was not as easy to use as last year. I did not see any option to review my state tax return before it got submitted?
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is Awesome! The Accountants who assisted me today were absolutely fantastic!
Date published: 2023-04-12
Rated 5 out of 5 by from Things went so easy with Turbo Tax I have been figuring out ways to file the tax return for a week. And boom! It was done in an hour. So easy to follow and how they automatically generate fill-in. Glad I took this path. Thumbs up!
Date published: 2023-04-12
Rated 5 out of 5 by from love turbo tax It was a great experience! Love that they can import my square charges and keeps my info current.
Date published: 2023-04-12
Rated 2 out of 5 by from Usually love Turbotax -- Gave me trouble this year My W2 must have been imported incorrectly through ADP - my state returns said I owed over $10,000 to NYC, which made no sense. It was very opaque to understand what was wrong, Turbotax doesn't provide any option to note that the calculation looks off, or a clear way to introspect how your W2 looks (maybe there is a way to do this, but I didn't see it). Finally after hours of frustration, I thought to just re-enter my W2 manually, and after that my state return looked as predicted. Furthermore, Turbotax forced me to get Premium instead of Deluxe, because of Capital Gains, but I'm not sure I needed it for my specific scenario. So that was another $60 wasted.
Date published: 2023-04-12
Rated 5 out of 5 by from Solid stuff User friendly, easy and fast for basic returns. Solid stuff !
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3500
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from EXPENSIVE VERY EXPENSIVE! I tried to get the free version since it's a simple tax return without a refund, just $11,000 income and had to pay $200
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is so easy to use. I am able to do my taxes in the privacy of my home because TurboTax is so easy to use and has great information aids to assist with questions.
Date published: 2023-04-12
Rated 5 out of 5 by from DEPENDABLE I'VE USED TURBO TAX FOR MANY YEARS. THEY HAVE PROVEN TO BE RELIABLE, CURRENT WITH TAX UPDATES AND A COMFORT TO KNOW THEY ARE SUPPORTING AND AUDITING MY FILINGS ALERTING ME OF ANY CORRECTIONS NEEDED.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is the only way to go! TurboTax is a very simple, easy to follow, tool for tax filing. The program asks all pertinent questions and verifies all entries. Been using it for quite a few years now.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax was not as easy to use as last year. I did not see any option to review my state tax return before it got submitted?
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is Awesome! The Accountants who assisted me today were absolutely fantastic!
Date published: 2023-04-12
Rated 5 out of 5 by from Things went so easy with Turbo Tax I have been figuring out ways to file the tax return for a week. And boom! It was done in an hour. So easy to follow and how they automatically generate fill-in. Glad I took this path. Thumbs up!
Date published: 2023-04-12
Rated 5 out of 5 by from love turbo tax It was a great experience! Love that they can import my square charges and keeps my info current.
Date published: 2023-04-12
Rated 2 out of 5 by from Usually love Turbotax -- Gave me trouble this year My W2 must have been imported incorrectly through ADP - my state returns said I owed over $10,000 to NYC, which made no sense. It was very opaque to understand what was wrong, Turbotax doesn't provide any option to note that the calculation looks off, or a clear way to introspect how your W2 looks (maybe there is a way to do this, but I didn't see it). Finally after hours of frustration, I thought to just re-enter my W2 manually, and after that my state return looked as predicted. Furthermore, Turbotax forced me to get Premium instead of Deluxe, because of Capital Gains, but I'm not sure I needed it for my specific scenario. So that was another $60 wasted.
Date published: 2023-04-12
Rated 5 out of 5 by from Solid stuff User friendly, easy and fast for basic returns. Solid stuff !
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3500