TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Making Tax Time Easy! I have used Turbo Tax for a number of years and have always found the process very easy. I am able to complete my both my federal and state taxes in a very timely manner.
Date published: 2023-04-10
Rated 4 out of 5 by from We made it thru another year I wish they would not keep changing things. I tried very hard to print the return so we could review it on paper but it was very difficult. Not until I had committed to the transmision did it allow me to print a copy. It would not let me mail a copy at all. I also had to answer a bunch of questions about a buisness we no longer have. That was frustrating
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use Guidance through every step, anyone can be successful using Turbo Tax.
Date published: 2023-04-10
Rated 5 out of 5 by from amazing experience! Loved using this platform to file taxes. easy and amazing
Date published: 2023-04-10
Rated 5 out of 5 by from It was easy So easy and quick... Will definitely use next year.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Program Made it easy and simple. Not to mention saving me 250.00.
Date published: 2023-04-10
Rated 5 out of 5 by from Filing Made Easy I love Turbo Tax because it is very user friendly. There are multiple options for logging instead having to recall a password from 365 days ago. The cost also aligns to the level of support needed.
Date published: 2023-04-10
Rated 5 out of 5 by from Simple to use and guides step by step. It is amazing. It helps step by step and answers questions wherever we are stuck. I like it
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax customer service is helpful and patient. One thing: Every year I expect to have to pay taxes, since I pay no withholding and always have income. This year Turbotax, in the final computation, said that I had a refund of 0, but it did not say that I had a tax due of 0. I was hesitant to hand over my payment info without being sure of the result. I called Customer Service and got a very patient young woman who helped me, and I appreciate her kindness and effort. I can't remember her name but I hope you can connect my e-mail address to her so that she gets some credit for her patient manner. I spoke to her between 6:00 and 6:30 pm EDT on 4/10/23. Thanks!
Date published: 2023-04-10
Rated 1 out of 5 by from Saving Option Note Provided Hi, So one of my state taxes needs to be filed by paper and I now have no idea how to access this when the turbo tax app does not allow me to save the my completed tax return in a pdf format so I can print it and file. I did not experience such difficulty and freezes, etc with the 2021 tax application. Who knows, maybe it was because it the Windows version instead of the Mac version. But this has been a tedious experience with your application. I also didn't appreciate that there's no way of viewing the actual forms in their original format, which would be helpful during the 'review' period in which the application has a tendency to just grab the specific slot in the form it's referencing.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3484
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Making Tax Time Easy! I have used Turbo Tax for a number of years and have always found the process very easy. I am able to complete my both my federal and state taxes in a very timely manner.
Date published: 2023-04-10
Rated 4 out of 5 by from We made it thru another year I wish they would not keep changing things. I tried very hard to print the return so we could review it on paper but it was very difficult. Not until I had committed to the transmision did it allow me to print a copy. It would not let me mail a copy at all. I also had to answer a bunch of questions about a buisness we no longer have. That was frustrating
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use Guidance through every step, anyone can be successful using Turbo Tax.
Date published: 2023-04-10
Rated 5 out of 5 by from amazing experience! Loved using this platform to file taxes. easy and amazing
Date published: 2023-04-10
Rated 5 out of 5 by from It was easy So easy and quick... Will definitely use next year.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Program Made it easy and simple. Not to mention saving me 250.00.
Date published: 2023-04-10
Rated 5 out of 5 by from Filing Made Easy I love Turbo Tax because it is very user friendly. There are multiple options for logging instead having to recall a password from 365 days ago. The cost also aligns to the level of support needed.
Date published: 2023-04-10
Rated 5 out of 5 by from Simple to use and guides step by step. It is amazing. It helps step by step and answers questions wherever we are stuck. I like it
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax customer service is helpful and patient. One thing: Every year I expect to have to pay taxes, since I pay no withholding and always have income. This year Turbotax, in the final computation, said that I had a refund of 0, but it did not say that I had a tax due of 0. I was hesitant to hand over my payment info without being sure of the result. I called Customer Service and got a very patient young woman who helped me, and I appreciate her kindness and effort. I can't remember her name but I hope you can connect my e-mail address to her so that she gets some credit for her patient manner. I spoke to her between 6:00 and 6:30 pm EDT on 4/10/23. Thanks!
Date published: 2023-04-10
Rated 1 out of 5 by from Saving Option Note Provided Hi, So one of my state taxes needs to be filed by paper and I now have no idea how to access this when the turbo tax app does not allow me to save the my completed tax return in a pdf format so I can print it and file. I did not experience such difficulty and freezes, etc with the 2021 tax application. Who knows, maybe it was because it the Windows version instead of the Mac version. But this has been a tedious experience with your application. I also didn't appreciate that there's no way of viewing the actual forms in their original format, which would be helpful during the 'review' period in which the application has a tendency to just grab the specific slot in the form it's referencing.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3484