TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Very good Went well. Happy with responsiveness. Answered all my questions.
Date published: 2023-04-19
Rated 5 out of 5 by from YAY!!!!!! I DID NOT USE THE EXPERT I USED STANDARD DEDUCTIONS
Date published: 2023-04-19
Rated 4 out of 5 by from First time. Im just okay with it. Im sure they can figure a way for AI to integrated to make this process a lot easier.
Date published: 2023-04-19
Rated 1 out of 5 by from Terrible Up until this year we have used H&R Block. This year as promotion with Costco we used Turbotax. Absolutely awful. We didn't even know we hadnt filed up until today. After I finally filed I recieved a notification that one state wasn't accepted. I went on website and sign in and you tell me I have never filed with Turbotax. Poor junk. Sorry I switched.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome The product worked very well, and the staff who helped were knowledgeable and fast in their responses. I feel comfortable with this whole process and will likely use this solution again in the future.
Date published: 2023-04-19
Rated 5 out of 5 by from UNDERSTANDIBLE , HELPFUL IVE BEEN USING TURBO TAX FOR OVER 15 YEARS, EASY TO USE, I DONT HAVE ANYTHING COMPLICATED.
Date published: 2023-04-19
Rated 3 out of 5 by from Not Free and Confusing in Areas Not Free and Confusing in Areas, Does not double check areas that contradict each other.
Date published: 2023-04-19
Rated 4 out of 5 by from Hard to find Turbo Tax download Other than difficulty in finding the download version of turbotax, everything was easy.
Date published: 2023-04-19
Rated 1 out of 5 by from terrible expert did was not an expert and provided wrong guidance
Date published: 2023-04-19
Rated 4 out of 5 by from Live phone call and screen sharing was great! Live help was great! I used it three times and caught some serious mistakes and solved problems that otherwise I couldn't
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 348
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very good Went well. Happy with responsiveness. Answered all my questions.
Date published: 2023-04-19
Rated 5 out of 5 by from YAY!!!!!! I DID NOT USE THE EXPERT I USED STANDARD DEDUCTIONS
Date published: 2023-04-19
Rated 4 out of 5 by from First time. Im just okay with it. Im sure they can figure a way for AI to integrated to make this process a lot easier.
Date published: 2023-04-19
Rated 1 out of 5 by from Terrible Up until this year we have used H&R Block. This year as promotion with Costco we used Turbotax. Absolutely awful. We didn't even know we hadnt filed up until today. After I finally filed I recieved a notification that one state wasn't accepted. I went on website and sign in and you tell me I have never filed with Turbotax. Poor junk. Sorry I switched.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome The product worked very well, and the staff who helped were knowledgeable and fast in their responses. I feel comfortable with this whole process and will likely use this solution again in the future.
Date published: 2023-04-19
Rated 5 out of 5 by from UNDERSTANDIBLE , HELPFUL IVE BEEN USING TURBO TAX FOR OVER 15 YEARS, EASY TO USE, I DONT HAVE ANYTHING COMPLICATED.
Date published: 2023-04-19
Rated 3 out of 5 by from Not Free and Confusing in Areas Not Free and Confusing in Areas, Does not double check areas that contradict each other.
Date published: 2023-04-19
Rated 4 out of 5 by from Hard to find Turbo Tax download Other than difficulty in finding the download version of turbotax, everything was easy.
Date published: 2023-04-19
Rated 1 out of 5 by from terrible expert did was not an expert and provided wrong guidance
Date published: 2023-04-19
Rated 4 out of 5 by from Live phone call and screen sharing was great! Live help was great! I used it three times and caught some serious mistakes and solved problems that otherwise I couldn't
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 348