TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Thank God for Turbo Tax I am so grateful for TurboTax. I have used it for years and had the expertise to file my taxes with ease. TurboTax made filing so much less stressful and made getting my refunds easy. Thank you to the makers of TurboTax and to the experts who review them. You are the best!
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax was a struggle for me this year! I tried repeatedly to to input my entries for my wife's and my income on the 1099R section. Id would put my pay in, than when I entered my wife's income it would copy it back to my income page. After 41 minutes on the line with TurboTax Service line, I was told to erase my taxes and start over as their solution. I could not, so I went back into the section and manually edited the individual forms to make it work.
Date published: 2023-04-10
Rated 2 out of 5 by from Thought it was free thought wrong Had to pay over 100 dollars for my refund. Don't understand why I had to pay so much
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax was easy and awesome No Didn't engage with a live agent nut it was fairly easy to navigate through the filing process.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy Peasy Very easy just follow the questions with your correct answers and viola - done
Date published: 2023-04-10
Rated 5 out of 5 by from The program guided me right through it thanks My wife used to do our taxes now i have to do it. You guys made it so simple I just have to have all my paperwork together. Thank you so much
Date published: 2023-04-10
Rated 4 out of 5 by from It worked for us Frustrating but not your fault ///////////////////////////////////////////// .
Date published: 2023-04-10
Rated 5 out of 5 by from It was an awesome experience!! This program makes it very easy to complete your taxes as long as you have prepared prior to starting. Thanks for the ease of the process.
Date published: 2023-04-10
Rated 3 out of 5 by from Debit Card Payment Issues I am never able to pay the turbo tax fee with my debit card.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax is expensive than other brands This is the last time I will use this product after over 18 year. I am supposed to get a free State returns but in the end I have to pay twenty five dollars. I have never been able to file for the State returns for free even though it was put into writing and you never have a good customer service to talk to.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3468
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank God for Turbo Tax I am so grateful for TurboTax. I have used it for years and had the expertise to file my taxes with ease. TurboTax made filing so much less stressful and made getting my refunds easy. Thank you to the makers of TurboTax and to the experts who review them. You are the best!
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax was a struggle for me this year! I tried repeatedly to to input my entries for my wife's and my income on the 1099R section. Id would put my pay in, than when I entered my wife's income it would copy it back to my income page. After 41 minutes on the line with TurboTax Service line, I was told to erase my taxes and start over as their solution. I could not, so I went back into the section and manually edited the individual forms to make it work.
Date published: 2023-04-10
Rated 2 out of 5 by from Thought it was free thought wrong Had to pay over 100 dollars for my refund. Don't understand why I had to pay so much
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax was easy and awesome No Didn't engage with a live agent nut it was fairly easy to navigate through the filing process.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy Peasy Very easy just follow the questions with your correct answers and viola - done
Date published: 2023-04-10
Rated 5 out of 5 by from The program guided me right through it thanks My wife used to do our taxes now i have to do it. You guys made it so simple I just have to have all my paperwork together. Thank you so much
Date published: 2023-04-10
Rated 4 out of 5 by from It worked for us Frustrating but not your fault ///////////////////////////////////////////// .
Date published: 2023-04-10
Rated 5 out of 5 by from It was an awesome experience!! This program makes it very easy to complete your taxes as long as you have prepared prior to starting. Thanks for the ease of the process.
Date published: 2023-04-10
Rated 3 out of 5 by from Debit Card Payment Issues I am never able to pay the turbo tax fee with my debit card.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax is expensive than other brands This is the last time I will use this product after over 18 year. I am supposed to get a free State returns but in the end I have to pay twenty five dollars. I have never been able to file for the State returns for free even though it was put into writing and you never have a good customer service to talk to.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3468