TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from great easy to use and simple formant been using for a few years
Date published: 2023-04-10
Rated 3 out of 5 by from very efficient, very expensive expensive, promised referral fees last year and didnt pay them all
Date published: 2023-04-10
Rated 5 out of 5 by from Experience with 2022 Taxes I love turbotax, it's extremely easy to use and you can be assured that if it matters, the software will ask you about it.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and reliable I have been using TurboTax for years. Count on it.
Date published: 2023-04-10
Rated 5 out of 5 by from TT Still The One! Ive been using Turbo Tax for at least forty years. Always the best/
Date published: 2023-04-10
Rated 1 out of 5 by from Tricking Military into paying I started accidentally in "LIVE", I had no idea which products were free for military. I was completely done with my return only to find out it wasn't free. Bad business practice, confusing and unclear products. I contacted customer service, they were unhelpful. I had to clear my form and start again from scratch. Taxes took my 3x longer because of this mistake.
Date published: 2023-04-10
Rated 2 out of 5 by from Poor support, broken program - Intuit sucks The program refused to let me document my medical expenses for State filing because Federal Standard deduction was larger. Support acknowledged the problem, said it was a known bug they were fixing, and then closed the ticket and did nothing. Fortunately there is a workaround to enter it in the forms myself.
Date published: 2023-04-10
Rated 5 out of 5 by from Turo Tax is fantastic. I have been using Turbo Tax since 1996 and am thoroughly satisfied with it. Thank you for keeping up with the IRS changes.
Date published: 2023-04-10
Rated 3 out of 5 by from It still works My wife an I are student so we have little to no paperwork to file for tax return but have some small investments and because of that I had to pay for Premium services. Also had to start everything over after they automatically placed my on self employed and you cannot change it midway. Consumed more time than was needed because of that.
Date published: 2023-04-10
Rated 1 out of 5 by from It's "free" until you file. Hidden fee scams. Don't waste your time if you really want a free option. They would rather you spend 40 minutes thinking its free, then pile on the fees after you've spent that time filing to make you feel like your time would have been wasted if you didn't just pay them the $120+ for options that shouldn't be a money maker. $59 to file both your state and federal together. $39 to pay with your federal income. Feels a lot like hidden fees to me.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3466
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great easy to use and simple formant been using for a few years
Date published: 2023-04-10
Rated 3 out of 5 by from very efficient, very expensive expensive, promised referral fees last year and didnt pay them all
Date published: 2023-04-10
Rated 5 out of 5 by from Experience with 2022 Taxes I love turbotax, it's extremely easy to use and you can be assured that if it matters, the software will ask you about it.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and reliable I have been using TurboTax for years. Count on it.
Date published: 2023-04-10
Rated 5 out of 5 by from TT Still The One! Ive been using Turbo Tax for at least forty years. Always the best/
Date published: 2023-04-10
Rated 1 out of 5 by from Tricking Military into paying I started accidentally in "LIVE", I had no idea which products were free for military. I was completely done with my return only to find out it wasn't free. Bad business practice, confusing and unclear products. I contacted customer service, they were unhelpful. I had to clear my form and start again from scratch. Taxes took my 3x longer because of this mistake.
Date published: 2023-04-10
Rated 2 out of 5 by from Poor support, broken program - Intuit sucks The program refused to let me document my medical expenses for State filing because Federal Standard deduction was larger. Support acknowledged the problem, said it was a known bug they were fixing, and then closed the ticket and did nothing. Fortunately there is a workaround to enter it in the forms myself.
Date published: 2023-04-10
Rated 5 out of 5 by from Turo Tax is fantastic. I have been using Turbo Tax since 1996 and am thoroughly satisfied with it. Thank you for keeping up with the IRS changes.
Date published: 2023-04-10
Rated 3 out of 5 by from It still works My wife an I are student so we have little to no paperwork to file for tax return but have some small investments and because of that I had to pay for Premium services. Also had to start everything over after they automatically placed my on self employed and you cannot change it midway. Consumed more time than was needed because of that.
Date published: 2023-04-10
Rated 1 out of 5 by from It's "free" until you file. Hidden fee scams. Don't waste your time if you really want a free option. They would rather you spend 40 minutes thinking its free, then pile on the fees after you've spent that time filing to make you feel like your time would have been wasted if you didn't just pay them the $120+ for options that shouldn't be a money maker. $59 to file both your state and federal together. $39 to pay with your federal income. Feels a lot like hidden fees to me.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3466