TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 4 out of 5 by
Dtfjr from
Still the most effective way to file
I found this year's version to be a little harder to follow than some earlier versions. It still gets the job done but the ease of accessing explanations wasn't as straightforward as it has been in the past.
Date published: 2023-04-11
Rated 5 out of 5 by
Brian80537 from
Eas to use
Have been using turbo tax for years. Very easy to understand and process my taxes.
Date published: 2023-04-11
Rated 5 out of 5 by
Marie tax from
Awesome
Very helpful and patient good listener help with steps by steps
Date published: 2023-04-11
Rated 5 out of 5 by
Jaden1999 from
Love TurboTax
TurboTax always makes doing my taxes easy! The new QR code feature to scan my W-2 made this year a breeze.
Date published: 2023-04-11
Rated 5 out of 5 by
DavidConnieNC from
Turbo Tax was easy to use.
Turbo Tax walked me through everything and was extre
Date published: 2023-04-11
Rated 1 out of 5 by
sweets23 from
Worst experience I've ever had
I use TurboTax every year. Somehow my tax information from last year wasn't saved. It was just an all-around headache this year.
Date published: 2023-04-11
Rated 5 out of 5 by
Workerbee23 from
Live Helps is Great!!!
Ran into some tricky questions on a 1099-Misc. Live assist feature was great! Aaron, he saved the day! Would not have gotten through that section without his guidance! He was patient, kind, and very knowledgable! Please acknowledge and give him praise!
Date published: 2023-04-11
Rated 5 out of 5 by
jdhgsjkbg from
First time doing taxes was not stressful
I just followed the steps and got a good refund. Would recommend.
Date published: 2023-04-11
Rated 5 out of 5 by
DKKC from
Always a breeze
Turbotax always walks me through the tax process. It could be _so_ much stressful, but they make it easy(ish) to understand and enter the right values.
Date published: 2023-04-11
Rated 1 out of 5 by
GabeLCane from
I really don't appreciate bait and switch tactics.
After selecting Deluxe over and over again and avoiding adding extra stuff, I wasn't allowed to proceed after doing all the tasks until I upgraded to premium. If it told me that some option I selected made it clear that it was not going to be eligible for Deluxe, I wouldn't be very upset. Since TurboTax wanted to wait until the last minute I'm upset. Forcing me to disable my adblocker is also not appreciated.
All TurboTax® Offerings Reviews - Page 3434
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Dtfjr from
Still the most effective way to file
I found this year's version to be a little harder to follow than some earlier versions. It still gets the job done but the ease of accessing explanations wasn't as straightforward as it has been in the past.
Date published: 2023-04-11
Rated 5 out of 5 by
Brian80537 from
Eas to use
Have been using turbo tax for years. Very easy to understand and process my taxes.
Date published: 2023-04-11
Rated 5 out of 5 by
Marie tax from
Awesome
Very helpful and patient good listener help with steps by steps
Date published: 2023-04-11
Rated 5 out of 5 by
Jaden1999 from
Love TurboTax
TurboTax always makes doing my taxes easy! The new QR code feature to scan my W-2 made this year a breeze.
Date published: 2023-04-11
Rated 5 out of 5 by
DavidConnieNC from
Turbo Tax was easy to use.
Turbo Tax walked me through everything and was extre
Date published: 2023-04-11
Rated 1 out of 5 by
sweets23 from
Worst experience I've ever had
I use TurboTax every year. Somehow my tax information from last year wasn't saved. It was just an all-around headache this year.
Date published: 2023-04-11
Rated 5 out of 5 by
Workerbee23 from
Live Helps is Great!!!
Ran into some tricky questions on a 1099-Misc. Live assist feature was great! Aaron, he saved the day! Would not have gotten through that section without his guidance! He was patient, kind, and very knowledgable! Please acknowledge and give him praise!
Date published: 2023-04-11
Rated 5 out of 5 by
jdhgsjkbg from
First time doing taxes was not stressful
I just followed the steps and got a good refund. Would recommend.
Date published: 2023-04-11
Rated 5 out of 5 by
DKKC from
Always a breeze
Turbotax always walks me through the tax process. It could be _so_ much stressful, but they make it easy(ish) to understand and enter the right values.
Date published: 2023-04-11
Rated 1 out of 5 by
GabeLCane from
I really don't appreciate bait and switch tactics.
After selecting Deluxe over and over again and avoiding adding extra stuff, I wasn't allowed to proceed after doing all the tasks until I upgraded to premium. If it told me that some option I selected made it clear that it was not going to be eligible for Deluxe, I wouldn't be very upset. Since TurboTax wanted to wait until the last minute I'm upset. Forcing me to disable my adblocker is also not appreciated.
All TurboTax® Offerings Reviews - Page 3434
Date published: 2023-04-11