TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from TurboTax is Awful I PAID THE $80 TO FILE MY 2021 TAX FORM, THEN THE SYSTEM WANTED AN EXTRA $40 TO E-FILE. I WILL NEVER USE THIS SITE AGAIN!
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax makes it easy. I've been using Turbo Tax for Turbo Tax for many years. It takes all the guess work out of filing my return. No struggling with filling out extra forms, looking up charts, or figuring out the math-- they do it all for me! Thank you, Turbo Tax!
Date published: 2023-04-20
Rated 5 out of 5 by from Cool! Pretty easy! First time filer, had no problems really...
Date published: 2023-04-20
Rated 5 out of 5 by from Great loved it Great turbo tax this years always great will recommend to family
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is fantastic!!! Never had any problem loading TurboTax. Been a customer for years. Had trouble loading TurboTax on April 18th, but loaded just fine the next day. Should not have waited till the last day to load TurboTax. The software is fantastic, walks you through everything you need to file your taxes.
Date published: 2023-04-20
Rated 1 out of 5 by from Very confusing and complicated Very confusing and complicated. Too many steps and confusing language
Date published: 2023-04-20
Rated 3 out of 5 by from Not as good as it used to be I've been using Turbo Tax for around 10 years. Product (deluxe) did not search for previous returns and input data automatically. and all the "errors" it found were missing entries in the form that the program either failed to fill or never asked the question.
Date published: 2023-04-20
Rated 1 out of 5 by from No clear direction on how to fix mistakes in app. My return was rejected for a form I never had. I couldn’t go back and fix mistake easily.
Date published: 2023-04-20
Rated 2 out of 5 by from Screwed up my filing I used a different computer to do the taxes this year. I still used my same ID, password, email. But for some reason TT decided to forget me- including the fact that I have had to use a PIN to file for the PAST 5 years. So they did not ask for it before it filed- and of course my return was rejected. And now I am filing LATE. Thanks!. $100 for that software screw up.
Date published: 2023-04-20
Rated 5 out of 5 by from Quick and easy Missed entering my IRS PIN. Otherwise, pretty painless.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 343
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is Awful I PAID THE $80 TO FILE MY 2021 TAX FORM, THEN THE SYSTEM WANTED AN EXTRA $40 TO E-FILE. I WILL NEVER USE THIS SITE AGAIN!
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax makes it easy. I've been using Turbo Tax for Turbo Tax for many years. It takes all the guess work out of filing my return. No struggling with filling out extra forms, looking up charts, or figuring out the math-- they do it all for me! Thank you, Turbo Tax!
Date published: 2023-04-20
Rated 5 out of 5 by from Cool! Pretty easy! First time filer, had no problems really...
Date published: 2023-04-20
Rated 5 out of 5 by from Great loved it Great turbo tax this years always great will recommend to family
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is fantastic!!! Never had any problem loading TurboTax. Been a customer for years. Had trouble loading TurboTax on April 18th, but loaded just fine the next day. Should not have waited till the last day to load TurboTax. The software is fantastic, walks you through everything you need to file your taxes.
Date published: 2023-04-20
Rated 1 out of 5 by from Very confusing and complicated Very confusing and complicated. Too many steps and confusing language
Date published: 2023-04-20
Rated 3 out of 5 by from Not as good as it used to be I've been using Turbo Tax for around 10 years. Product (deluxe) did not search for previous returns and input data automatically. and all the "errors" it found were missing entries in the form that the program either failed to fill or never asked the question.
Date published: 2023-04-20
Rated 1 out of 5 by from No clear direction on how to fix mistakes in app. My return was rejected for a form I never had. I couldn’t go back and fix mistake easily.
Date published: 2023-04-20
Rated 2 out of 5 by from Screwed up my filing I used a different computer to do the taxes this year. I still used my same ID, password, email. But for some reason TT decided to forget me- including the fact that I have had to use a PIN to file for the PAST 5 years. So they did not ask for it before it filed- and of course my return was rejected. And now I am filing LATE. Thanks!. $100 for that software screw up.
Date published: 2023-04-20
Rated 5 out of 5 by from Quick and easy Missed entering my IRS PIN. Otherwise, pretty painless.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 343