TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbo tax is great Made it easy to file my taxes . I suggest anyone to use turbo tax..
Date published: 2023-04-11
Rated 3 out of 5 by from Easy Quick and easy...used free method in past but was forced to pay for the upgraded version this year simply because had retirement plan at employer. $59 per state and federal plus setup fee for $118 total was more than what my accountant said they would charge to complete. Will be using accountant instead of TurboTax next year because it's cheaper...would have stopped TurboTax this year and gone with accountant if wasn't too late.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent Service The live assistance was so helpful! It was fast and wonderful.
Date published: 2023-04-11
Rated 5 out of 5 by from easy Very Easy to use. i liked it very much. great software
Date published: 2023-04-11
Rated 4 out of 5 by from IT WAS GOOD AND EASY TO NAVIGATE. I WILL RECOMMEND good and easy to navigate. I recommend that there should be a way to save the file into a pdf fie, so that it will be easy to go back for future use. (next year tax)
Date published: 2023-04-11
Rated 3 out of 5 by from Not so easy Turbo tax is easy for those who does not have to itemize. Otherwise it gets complicated when it won't let you fix an error that you can clearly see.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax is awesome Been using it for years and years, tried something else once, returned and will never leave again
Date published: 2023-04-11
Rated 3 out of 5 by from Not always clear and auto correct not always right I have an LLC where one member gets 100 of profit and the other gets 0. Turbo Tax would not let me file and kept putting in a 99999999999 in the fields that should have been zero. I overrode those fields and entered the correct number...zero. It would not electronically transmit with the override. Could not figure out how to do it so am printing and mailing this return in. Very frustrating
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax is great unless your spouse is foreign TurboTax is relatively easy to use and has been effective for me over the years, filing as a student, a worker and as an expat in the UK. However, now that I am married to a non-resident alien, I am no longer allowed to e-file because TurboTax requires me to enter a SSN/ITIN for my spouse which does not exist, as my foreign spouse has only foreign income. Please TurboTax, allow the SSN/ITIN field to use alphanumeric characters, so I can write 'NRA/non-resident alien' for my spouse's information to e-file. Without this, I will stop using TurboTax after this year and use another program instead which allows for e-filing with a NRA spouse.
Date published: 2023-04-11
Rated 2 out of 5 by from TurboTax unnecessarily required state return One of the tax returns I completed was for a person who lives in PA and works in NJ. PA has reciprocity with PA, so in this situation a NJ return was not necessary since NJ does not withhold state taxes. However, TurboTax said I need to file a NJ return. This was a waste of $45 for purchasing the NJ State and $25 for filing the NJ return. TurboTax needs to be corrected for this situation. I contacted TurboTax and was told I had to pay a fee to discuss my situation. Very disappointed!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3412
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great Made it easy to file my taxes . I suggest anyone to use turbo tax..
Date published: 2023-04-11
Rated 3 out of 5 by from Easy Quick and easy...used free method in past but was forced to pay for the upgraded version this year simply because had retirement plan at employer. $59 per state and federal plus setup fee for $118 total was more than what my accountant said they would charge to complete. Will be using accountant instead of TurboTax next year because it's cheaper...would have stopped TurboTax this year and gone with accountant if wasn't too late.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent Service The live assistance was so helpful! It was fast and wonderful.
Date published: 2023-04-11
Rated 5 out of 5 by from easy Very Easy to use. i liked it very much. great software
Date published: 2023-04-11
Rated 4 out of 5 by from IT WAS GOOD AND EASY TO NAVIGATE. I WILL RECOMMEND good and easy to navigate. I recommend that there should be a way to save the file into a pdf fie, so that it will be easy to go back for future use. (next year tax)
Date published: 2023-04-11
Rated 3 out of 5 by from Not so easy Turbo tax is easy for those who does not have to itemize. Otherwise it gets complicated when it won't let you fix an error that you can clearly see.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax is awesome Been using it for years and years, tried something else once, returned and will never leave again
Date published: 2023-04-11
Rated 3 out of 5 by from Not always clear and auto correct not always right I have an LLC where one member gets 100 of profit and the other gets 0. Turbo Tax would not let me file and kept putting in a 99999999999 in the fields that should have been zero. I overrode those fields and entered the correct number...zero. It would not electronically transmit with the override. Could not figure out how to do it so am printing and mailing this return in. Very frustrating
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax is great unless your spouse is foreign TurboTax is relatively easy to use and has been effective for me over the years, filing as a student, a worker and as an expat in the UK. However, now that I am married to a non-resident alien, I am no longer allowed to e-file because TurboTax requires me to enter a SSN/ITIN for my spouse which does not exist, as my foreign spouse has only foreign income. Please TurboTax, allow the SSN/ITIN field to use alphanumeric characters, so I can write 'NRA/non-resident alien' for my spouse's information to e-file. Without this, I will stop using TurboTax after this year and use another program instead which allows for e-filing with a NRA spouse.
Date published: 2023-04-11
Rated 2 out of 5 by from TurboTax unnecessarily required state return One of the tax returns I completed was for a person who lives in PA and works in NJ. PA has reciprocity with PA, so in this situation a NJ return was not necessary since NJ does not withhold state taxes. However, TurboTax said I need to file a NJ return. This was a waste of $45 for purchasing the NJ State and $25 for filing the NJ return. TurboTax needs to be corrected for this situation. I contacted TurboTax and was told I had to pay a fee to discuss my situation. Very disappointed!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3412