TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Used Turbo for years. Never dissapoints Easy to use. Helps find deductions. Easy to find answers to your questions.
Date published: 2023-04-11
Rated 5 out of 5 by from It does what it says it does. Easy to use. Found all eligible deductions. Easy to understan.
Date published: 2023-04-11
Rated 2 out of 5 by from Days wasted 1) Figuring the overall return was fine but my income was very uneven this year and turbotax calculated a significant penalty based on the assumption that the income was spread out over the year. Mitigating this requires form 2210AI which calls for figuring three entire additional tax return three more times on 3/31, 5/31, and 8/31. Does turbotax use its powers to help with this task? No, figure it out yourself and put the final answer here. 2) I was given the option to enter the totals from a brokerage statement instead of entering every transaction. Sounded great until after I e-file, then it says OK now print out all this stuff and mail it in. I would have chosen differently if there was any warning that I'd be on the hook to print and ship the rest. 3) Washington has a capital gains tax now. Anything to help with that? Nope, had to do that myself too.
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax is ok I am not happy. I think it is going to cost $69 then another charge to file state pops up and that is another $50. Other people are doing same taxes as me and are charged less. Might be easy but so are other tax prepare software.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax is awesome! Was convenient and quick! My tax expert was very helpful.
Date published: 2023-04-11
Rated 3 out of 5 by from Somewhat satisfied When I thought I was done I still had to get more information from last year 1040 form. Also I had a referral from a friend which I could not enter at any moment therefore he could not get a reward and I did not get a 20% discount. Very dissapointed. But still I was satisfied with my tax return.
Date published: 2023-04-11
Rated 4 out of 5 by from Got Duped a little I like turbotax, but automatically got charged the live assisted deluxe when that's not what initially wanted and had trouble going back. Hence my rating. I needed my taxes done, and it doesn't account for COLA very well
Date published: 2023-04-11
Rated 5 out of 5 by from Super Easy I don't know of a better software product when it comes to walking you through every step of the process as well as recommendations like TurboTax.
Date published: 2023-04-11
Rated 5 out of 5 by from Foreign Income Easy walk through foreign income considerations and addressed foreign currency conversion.
Date published: 2023-04-11
Rated 1 out of 5 by from Why am I being charged $118 So glad I get charged $118 for something a robot is doing and not a physical person
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3392
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Used Turbo for years. Never dissapoints Easy to use. Helps find deductions. Easy to find answers to your questions.
Date published: 2023-04-11
Rated 5 out of 5 by from It does what it says it does. Easy to use. Found all eligible deductions. Easy to understan.
Date published: 2023-04-11
Rated 2 out of 5 by from Days wasted 1) Figuring the overall return was fine but my income was very uneven this year and turbotax calculated a significant penalty based on the assumption that the income was spread out over the year. Mitigating this requires form 2210AI which calls for figuring three entire additional tax return three more times on 3/31, 5/31, and 8/31. Does turbotax use its powers to help with this task? No, figure it out yourself and put the final answer here. 2) I was given the option to enter the totals from a brokerage statement instead of entering every transaction. Sounded great until after I e-file, then it says OK now print out all this stuff and mail it in. I would have chosen differently if there was any warning that I'd be on the hook to print and ship the rest. 3) Washington has a capital gains tax now. Anything to help with that? Nope, had to do that myself too.
Date published: 2023-04-11
Rated 2 out of 5 by from Turbo Tax is ok I am not happy. I think it is going to cost $69 then another charge to file state pops up and that is another $50. Other people are doing same taxes as me and are charged less. Might be easy but so are other tax prepare software.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax is awesome! Was convenient and quick! My tax expert was very helpful.
Date published: 2023-04-11
Rated 3 out of 5 by from Somewhat satisfied When I thought I was done I still had to get more information from last year 1040 form. Also I had a referral from a friend which I could not enter at any moment therefore he could not get a reward and I did not get a 20% discount. Very dissapointed. But still I was satisfied with my tax return.
Date published: 2023-04-11
Rated 4 out of 5 by from Got Duped a little I like turbotax, but automatically got charged the live assisted deluxe when that's not what initially wanted and had trouble going back. Hence my rating. I needed my taxes done, and it doesn't account for COLA very well
Date published: 2023-04-11
Rated 5 out of 5 by from Super Easy I don't know of a better software product when it comes to walking you through every step of the process as well as recommendations like TurboTax.
Date published: 2023-04-11
Rated 5 out of 5 by from Foreign Income Easy walk through foreign income considerations and addressed foreign currency conversion.
Date published: 2023-04-11
Rated 1 out of 5 by from Why am I being charged $118 So glad I get charged $118 for something a robot is doing and not a physical person
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3392