TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from help me out its been great every year since ive been using this. it use to be free since i signed up as a veteran. i wish that would have stayed. bring it back. i would give you 5 stars but with that free service for veterans and the price. the price tag definitely brings down my refund. oh well. other than that, simple, easy to use for people who dont have much to file and what not. hopefully next year i can bump up it up to 3 stars. thank you and god bless!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax Awesome very helpful and always respectful all the time
Date published: 2023-04-11
Rated 5 out of 5 by from Wonderful experience for a first time user Their platform is extremely intuitive! They do a great job of providing step-by-step instructions, guidance, and explanations.
Date published: 2023-04-11
Rated 5 out of 5 by from Fast and easy and free! It was easy and free. Anyone can do it. It was for me.
Date published: 2023-04-11
Rated 4 out of 5 by from It's fairly straightforward and easy to use I liked it apart from it forcing me to do the state tax return at the end and would not allow me to complete the federal return without the state one and charging me for it after I had already paid for the federal return.
Date published: 2023-04-11
Rated 5 out of 5 by from EXCELENT! I LOVE IT, IT WAS VERY HELPFUL THROUGHOUT THE FILLING.
Date published: 2023-04-11
Rated 1 out of 5 by from Obscure and difficult Terrible experience - they make it deliberately hard in order to upsell
Date published: 2023-04-11
Rated 5 out of 5 by from Easy Peasy It hand holds and walk you through the entire process.
Date published: 2023-04-11
Rated 2 out of 5 by from This year Turbo Tax was jacked up. First off it kept pulling in forms the were relevant last year not this year. There for I did not have these forms for 2022 or 2023. & I saw no way to delete them. 2 of the 3 went away on their own. The 3rd one kept coming back over & over wasting my time. At the end Turbo Tax claimed I had a problem & didn't finish filing last years taxes. When I did file through Turbo Tax. It was rejected do to a mistake on one of the forms. After I fixed it & refiled with TT it was excepted.
Date published: 2023-04-11
Rated 5 out of 5 by from Super Easy! Filing a 1099 involves a little more information versus a W2. TurboTax made the deductions easy and offered pop-up explanations for anything I had a question about.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3383
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from help me out its been great every year since ive been using this. it use to be free since i signed up as a veteran. i wish that would have stayed. bring it back. i would give you 5 stars but with that free service for veterans and the price. the price tag definitely brings down my refund. oh well. other than that, simple, easy to use for people who dont have much to file and what not. hopefully next year i can bump up it up to 3 stars. thank you and god bless!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax Awesome very helpful and always respectful all the time
Date published: 2023-04-11
Rated 5 out of 5 by from Wonderful experience for a first time user Their platform is extremely intuitive! They do a great job of providing step-by-step instructions, guidance, and explanations.
Date published: 2023-04-11
Rated 5 out of 5 by from Fast and easy and free! It was easy and free. Anyone can do it. It was for me.
Date published: 2023-04-11
Rated 4 out of 5 by from It's fairly straightforward and easy to use I liked it apart from it forcing me to do the state tax return at the end and would not allow me to complete the federal return without the state one and charging me for it after I had already paid for the federal return.
Date published: 2023-04-11
Rated 5 out of 5 by from EXCELENT! I LOVE IT, IT WAS VERY HELPFUL THROUGHOUT THE FILLING.
Date published: 2023-04-11
Rated 1 out of 5 by from Obscure and difficult Terrible experience - they make it deliberately hard in order to upsell
Date published: 2023-04-11
Rated 5 out of 5 by from Easy Peasy It hand holds and walk you through the entire process.
Date published: 2023-04-11
Rated 2 out of 5 by from This year Turbo Tax was jacked up. First off it kept pulling in forms the were relevant last year not this year. There for I did not have these forms for 2022 or 2023. & I saw no way to delete them. 2 of the 3 went away on their own. The 3rd one kept coming back over & over wasting my time. At the end Turbo Tax claimed I had a problem & didn't finish filing last years taxes. When I did file through Turbo Tax. It was rejected do to a mistake on one of the forms. After I fixed it & refiled with TT it was excepted.
Date published: 2023-04-11
Rated 5 out of 5 by from Super Easy! Filing a 1099 involves a little more information versus a W2. TurboTax made the deductions easy and offered pop-up explanations for anything I had a question about.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3383