TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
Chip1561 from
Could not file, due to software glitch
I have used Turbotax for years and have never had any issues in previous years. This year, I completed both my federal and state returns and got ready to efile. I got a message that the data could not be validated. I tried several more times and it would not go through. Then I spent nearly two hours on the phone with one of your agents who "tried" many things but could not make the software work. I ran out of time and filed via mail.
Date published: 2023-04-11
Rated 3 out of 5 by
GerryGerry from
Relatively quick way to complete your taxes
This year (for 2022) when I started to enter income from forms 1099-R, the system wanted to me the investment income section. It would not let me review my forms 1099-R that it had properly identified fro 2021 tax year. Had to continue until the system brought me back to resolve income discrepancies.
Date published: 2023-04-11
Rated 5 out of 5 by
Chayketa from
Easy to use!
I have used Turbotax for several years and find it easy to understand and use.
Date published: 2023-04-11
Rated 5 out of 5 by
Ben Belt from
Turbo Tax Live Saved Me Money
Edva helped save me over $5k on my business tax return. She went over my return and found areas where I entered my deductions in the wrong area. Thank you! I will be using live next tax season! Thank you!
Date published: 2023-04-11
Rated 5 out of 5 by
KevinT72 from
I'm starting to look forward to doing taxes
Every year I dread doing taxes because I have such a complicated tax situation, with both a salary and book income. This year was kind of a breeze—much easier than in the past. I'm a big fan of being able to scan my tax forms with my iPhone. It's just overall a very easy experience. Thank you!
Date published: 2023-04-11
Rated 5 out of 5 by
Camstar from
Easy
We hate filing taxes. Turbo Tax makes our lives better.
Date published: 2023-04-11
Rated 5 out of 5 by
RocioGA from
I love TurboTax!
TurboTax takes the daunting out of filing taxes! I love the way it is set up, the graphics, and the whole experience. Thank you!
Date published: 2023-04-11
Rated 2 out of 5 by
Shortie62 from
Turbo Tax Crazy
Every year Turbo Tax it is more expensive and harder to use. I have a very simple return but each year the questions are made more complex and harder to understand. Next year I am going back to manually filling out a paper return and mailing it in. It will save me a lot of time and frustration.
Date published: 2023-04-11
Rated 5 out of 5 by
Fox 59 from
Turbotax Deluxe is great
Turbotax Deluxe walks you through everything easily
Date published: 2023-04-11
Rated 5 out of 5 by
back Stick from
Turbo Tax Comes Through Again!
Excellent. Complicated return but plowed through it with the help of Turbo Tax. How could anyone with a complicated return ever manage this on their own?
All TurboTax® Offerings Reviews - Page 3371
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Chip1561 from
Could not file, due to software glitch
I have used Turbotax for years and have never had any issues in previous years. This year, I completed both my federal and state returns and got ready to efile. I got a message that the data could not be validated. I tried several more times and it would not go through. Then I spent nearly two hours on the phone with one of your agents who "tried" many things but could not make the software work. I ran out of time and filed via mail.
Date published: 2023-04-11
Rated 3 out of 5 by
GerryGerry from
Relatively quick way to complete your taxes
This year (for 2022) when I started to enter income from forms 1099-R, the system wanted to me the investment income section. It would not let me review my forms 1099-R that it had properly identified fro 2021 tax year. Had to continue until the system brought me back to resolve income discrepancies.
Date published: 2023-04-11
Rated 5 out of 5 by
Chayketa from
Easy to use!
I have used Turbotax for several years and find it easy to understand and use.
Date published: 2023-04-11
Rated 5 out of 5 by
Ben Belt from
Turbo Tax Live Saved Me Money
Edva helped save me over $5k on my business tax return. She went over my return and found areas where I entered my deductions in the wrong area. Thank you! I will be using live next tax season! Thank you!
Date published: 2023-04-11
Rated 5 out of 5 by
KevinT72 from
I'm starting to look forward to doing taxes
Every year I dread doing taxes because I have such a complicated tax situation, with both a salary and book income. This year was kind of a breeze—much easier than in the past. I'm a big fan of being able to scan my tax forms with my iPhone. It's just overall a very easy experience. Thank you!
Date published: 2023-04-11
Rated 5 out of 5 by
Camstar from
Easy
We hate filing taxes. Turbo Tax makes our lives better.
Date published: 2023-04-11
Rated 5 out of 5 by
RocioGA from
I love TurboTax!
TurboTax takes the daunting out of filing taxes! I love the way it is set up, the graphics, and the whole experience. Thank you!
Date published: 2023-04-11
Rated 2 out of 5 by
Shortie62 from
Turbo Tax Crazy
Every year Turbo Tax it is more expensive and harder to use. I have a very simple return but each year the questions are made more complex and harder to understand. Next year I am going back to manually filling out a paper return and mailing it in. It will save me a lot of time and frustration.
Date published: 2023-04-11
Rated 5 out of 5 by
Fox 59 from
Turbotax Deluxe is great
Turbotax Deluxe walks you through everything easily
Date published: 2023-04-11
Rated 5 out of 5 by
back Stick from
Turbo Tax Comes Through Again!
Excellent. Complicated return but plowed through it with the help of Turbo Tax. How could anyone with a complicated return ever manage this on their own?
All TurboTax® Offerings Reviews - Page 3371
Date published: 2023-04-11