TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
Liamishere7 from
I have to say, I've been less and less impressed.
I've been using turbotax since I first entered the workforce, but I have to say. Every year, fees increase randomly. I was initially lured in by it being free, but then all of a sudden as a college student I'm required to pay 59$ upgrade to deluxe because of some credit, and this year they randomly made me upgrade to deluxe for state, another 59$ charge, and I believe that this is the first year they've charged me ANOTHER 40$ to pay from my refund, which seems to be out of nowhere. I've stayed all these years because of the ease of past information, but I'm reasonably sure that I'll be switching services next year unless something is changed.
Date published: 2023-04-11
Rated 5 out of 5 by
MandD2023 from
Turbo Tax is stilll the Best!
Always complete and correct, I've been using TurboTax for years and am a completely satisfied customer.
Date published: 2023-04-11
Rated 4 out of 5 by
FwedMom from
It’s good but expensive
Used it for years, but feel it is expensive, not super happy about it.
Date published: 2023-04-11
Rated 5 out of 5 by
Dan Sack from
Best way to do taxes
I have used Turbo Tax for years. I wouldn't use anything else. It is amazing how Intuit can keep up with changes in Federal and State regulations and laws.
Date published: 2023-04-11
Rated 5 out of 5 by
Aber82 from
Very easy to navigate and use.!
Being able to have TurboTax access my financial institution and download all necessary numbers for the forms saved me tons of time. Great addition!
Date published: 2023-04-11
Rated 3 out of 5 by
LexJohn from
Turbo Tax wouldn't allow me to modify some input
When I enter my health insurance information. Turbo Tax asked me if I have a "health insurance certificate" or something. I mistakenly enter "yes". Then I aware I made a mistake and I should enter "no". But I went though the whole tool and find no way to change this input.
Date published: 2023-04-11
Rated 5 out of 5 by
Rockys boy from
Turbo Tax 2022
This was easy to use. I get stressed about taxes, but the prompts and messages helped me through it.
Date published: 2023-04-11
Rated 4 out of 5 by
Chofer7363 from
Very streamlined process.
TurboTax 2023 was a very streamlined experience. I'm glad I have it available to do my taxes.
Date published: 2023-04-11
Rated 1 out of 5 by
Crappy version from
Horrible
I couldn’t believe how many times TB had me going in circles try to fix a rejected filing. It told me what was wrong but never went to that part or form that I needed. Looks like a glitch.
Date published: 2023-04-11
Rated 4 out of 5 by
Hal0 from
TURBO TAX WAS GOOD
THANKS FOR YOUR ASSISTANCE AND THE THE TAXES USE WERE GOOD.
All TurboTax® Offerings Reviews - Page 3370
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Liamishere7 from
I have to say, I've been less and less impressed.
I've been using turbotax since I first entered the workforce, but I have to say. Every year, fees increase randomly. I was initially lured in by it being free, but then all of a sudden as a college student I'm required to pay 59$ upgrade to deluxe because of some credit, and this year they randomly made me upgrade to deluxe for state, another 59$ charge, and I believe that this is the first year they've charged me ANOTHER 40$ to pay from my refund, which seems to be out of nowhere. I've stayed all these years because of the ease of past information, but I'm reasonably sure that I'll be switching services next year unless something is changed.
Date published: 2023-04-11
Rated 5 out of 5 by
MandD2023 from
Turbo Tax is stilll the Best!
Always complete and correct, I've been using TurboTax for years and am a completely satisfied customer.
Date published: 2023-04-11
Rated 4 out of 5 by
FwedMom from
It’s good but expensive
Used it for years, but feel it is expensive, not super happy about it.
Date published: 2023-04-11
Rated 5 out of 5 by
Dan Sack from
Best way to do taxes
I have used Turbo Tax for years. I wouldn't use anything else. It is amazing how Intuit can keep up with changes in Federal and State regulations and laws.
Date published: 2023-04-11
Rated 5 out of 5 by
Aber82 from
Very easy to navigate and use.!
Being able to have TurboTax access my financial institution and download all necessary numbers for the forms saved me tons of time. Great addition!
Date published: 2023-04-11
Rated 3 out of 5 by
LexJohn from
Turbo Tax wouldn't allow me to modify some input
When I enter my health insurance information. Turbo Tax asked me if I have a "health insurance certificate" or something. I mistakenly enter "yes". Then I aware I made a mistake and I should enter "no". But I went though the whole tool and find no way to change this input.
Date published: 2023-04-11
Rated 5 out of 5 by
Rockys boy from
Turbo Tax 2022
This was easy to use. I get stressed about taxes, but the prompts and messages helped me through it.
Date published: 2023-04-11
Rated 4 out of 5 by
Chofer7363 from
Very streamlined process.
TurboTax 2023 was a very streamlined experience. I'm glad I have it available to do my taxes.
Date published: 2023-04-11
Rated 1 out of 5 by
Crappy version from
Horrible
I couldn’t believe how many times TB had me going in circles try to fix a rejected filing. It told me what was wrong but never went to that part or form that I needed. Looks like a glitch.
Date published: 2023-04-11
Rated 4 out of 5 by
Hal0 from
TURBO TAX WAS GOOD
THANKS FOR YOUR ASSISTANCE AND THE THE TAXES USE WERE GOOD.
All TurboTax® Offerings Reviews - Page 3370
Date published: 2023-04-11