TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from It is hard to understand the process It is not a great tool to understand the tax process and is almost like blindly selecting the options sometimes. It should provide more educational information for us to understand why, what, and how to correctly select the options. Some errors come up due to unrelated forms and you have to delete them using the "tool" function. The price of the service is quite expensive as well and it is getting more expensive year by year. I will switch to a real accountant at a certain point since it costs about the same as hiring an accountant.
Date published: 2023-04-11
Rated 5 out of 5 by from Very Easy The experience was very good I had no issues everything was step by step and stress free.
Date published: 2023-04-11
Rated 5 out of 5 by from Simple and easy to use Ive used Turbo Tax for years and never had any issue and have always found it easy to use and complete.
Date published: 2023-04-11
Rated 4 out of 5 by from Very helpful application. Helpful questions, assurance of compliance, quick, and easy.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is easy and walks you through. I have been using turbo tax for at least 8 years now and the ease of filing a return is my favorite part. It walks you through each portion and allows you to look up what you don't know.
Date published: 2023-04-11
Rated 5 out of 5 by from easy to use for first time user Great! easy to use for first time user. i have to add 10 more character.
Date published: 2023-04-11
Rated 5 out of 5 by from Amazing Job Fast and easy. Did it all over the phone. No connection errors, answered every question. Definitely recommend to anyone
Date published: 2023-04-11
Rated 5 out of 5 by from very easy It was very easy to use. Both my federal and state was prepared and sent
Date published: 2023-04-11
Rated 3 out of 5 by from Overcharged I have used turbotax in the past, it is convenient in that it will download your info from one year to the next. Disappointed this year in the huge price increase along with the fact that when checking out it auto checks the Max benefits and doesnt tell you that it must be deselected otherwise you are charged an additional $59. Plus as soon as you pass that screen and enter your card info to pay there's no "review" screen before your card is charged and no option of refund so for what I paid to do them at home i could have gotten them done by a tax service. Thus, moving forward I will not use this program again
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax 2022 was great! No issues loading Tax CD and validating. No major changes how it operates from last year.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3365
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from It is hard to understand the process It is not a great tool to understand the tax process and is almost like blindly selecting the options sometimes. It should provide more educational information for us to understand why, what, and how to correctly select the options. Some errors come up due to unrelated forms and you have to delete them using the "tool" function. The price of the service is quite expensive as well and it is getting more expensive year by year. I will switch to a real accountant at a certain point since it costs about the same as hiring an accountant.
Date published: 2023-04-11
Rated 5 out of 5 by from Very Easy The experience was very good I had no issues everything was step by step and stress free.
Date published: 2023-04-11
Rated 5 out of 5 by from Simple and easy to use Ive used Turbo Tax for years and never had any issue and have always found it easy to use and complete.
Date published: 2023-04-11
Rated 4 out of 5 by from Very helpful application. Helpful questions, assurance of compliance, quick, and easy.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is easy and walks you through. I have been using turbo tax for at least 8 years now and the ease of filing a return is my favorite part. It walks you through each portion and allows you to look up what you don't know.
Date published: 2023-04-11
Rated 5 out of 5 by from easy to use for first time user Great! easy to use for first time user. i have to add 10 more character.
Date published: 2023-04-11
Rated 5 out of 5 by from Amazing Job Fast and easy. Did it all over the phone. No connection errors, answered every question. Definitely recommend to anyone
Date published: 2023-04-11
Rated 5 out of 5 by from very easy It was very easy to use. Both my federal and state was prepared and sent
Date published: 2023-04-11
Rated 3 out of 5 by from Overcharged I have used turbotax in the past, it is convenient in that it will download your info from one year to the next. Disappointed this year in the huge price increase along with the fact that when checking out it auto checks the Max benefits and doesnt tell you that it must be deselected otherwise you are charged an additional $59. Plus as soon as you pass that screen and enter your card info to pay there's no "review" screen before your card is charged and no option of refund so for what I paid to do them at home i could have gotten them done by a tax service. Thus, moving forward I will not use this program again
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax 2022 was great! No issues loading Tax CD and validating. No major changes how it operates from last year.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3365